Giving this location 3 stars because the experience was really mixed. The good: they are definitely generous with portions here. My barbacoa burrito bowl was loaded and actually felt worth the money. Everything in my bowl tasted fresh and satisfying. The bad: my wife's carnitas tacos were honestly terrible. The meat was extremely dry, lacked flavor, and tasted like it had been sitting around for a day or two. Huge difference compared to the quality of the barbacoa. So while I enjoyed my food because of the portion size and fresh ingredients, the inconsistency between our meals makes it hard to rate this place any higher. read more

Chipotle Mexican Grill - Mexican Near Me - Highland, California

This is definitely a must stop traveling or otherwise!! Clean and really good service made the stop that much better. Guacamole was tasty and fresh as it should always be. I have marked this location as a favorite as I travel quite a bit. read more

It was terrible. The 2 guys who handed us our food had no type of customer service skills. They rushed us. Not only that there was bugs in my food. I recommend never coming to this chipotle. read more

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We order very often from this specific location and it's very good, extremely fast and very good customer service, we ordered a steak meal today for my son and was ready on chipotle line in 10 minutes read more

The Chipotle in Highland is exactly what I want when I'm in the mood for something fast and familiar. It's Chipotle, so you already know what to expect with the flavors, options, and pricing, which is honestly part of the appeal. This location is newer, clean, and has been consistently solid every time I've visited. Orders move quickly and everything feels efficient without being rushed. It's not trying to surprise you, but when a burrito bowl craving hits, this spot delivers exactly what it should. read more

Chipotle Mexican Grill - Mexican Near Me - Highland, California

The customer service is terrible and unsanitary staff while serving me staff gave extremely small portions and then dropped chicken on counter and still put it in bowl after having to ask for double chicken. read more

Stop rushing people. That's so rude. I understand that you want to get to get them in and out but breath a lot and let people order there food properly. I came before the lunch rush and it was still pressure still. Like come on now that rude. I couldn't even get my burritos with everything I wanted because yall rushed me. Be better please. Patient. One deep breath can go a long way read more

I ordered barbacoa burrito yesterday and they had a huge portion of rice, beans, lettuce, corn, bell pepper and onions, I took a few bites and ended up opening the buririto cuz I can't find no meat. this is also the 3rd time that I ordered here with barely a meat in my burrito. read more

Wed. 11/03/2025... 5:40 PM Chipotle Mexican Grill. The place had a good group of people when we walked in. Now at the counter for a first time ever at Chipotle, we ordered 2-Bowls, it was hard to make a decision as all the meats were at the bottom of their containers and they did not look inviting. The Steak looked dry and Chicken is not our favorite choice for Mexican Food, We chose the Carnitas. Your in a Smorgasbord line where everything is served. The 1st thing they put in the bowl is 2-full scoops of rice that's cooked with Cilantro. I did not know this as I cannot stand the taste of Cilantro and it mixes in the bowl after Beans, Carnitas, Lettuce, Salsa and Guacamole are added on top of the rice. I thought the Guacamole was included in the price but a extra charge of $2.95 was added for one bowl for a total $27.10 with tax. One Big Problem, The Hot Food Is In Containers and Sitting in Hot Water, you have to wonder how hot is the water because the Food Was Not Very Hot (Temperature-Wise) and the food needed salt and you have to ask for it. In My Opinion This Fast Food Place Looks Better On TV I'm Not A Fan Once Is Enough... read more

Chipotle Mexican Grill - 11/03/2025 5:40 PM - Mexican Near Me - Highland, California

Customer service was attentive and helpful. Parking is limited, and if the close spots are full, it requires a short walk. The food was fresh and tasted good, but portion sizes were smaller compared to typical Chipotle servings. I got the chicken bowl with pinto beans, corn mix, lettuce and guac = $14.33 read more

Opens officially on January 17, 2025. Went today for friends and family event. Clean, open concept location with drive-thru window. Next to Dave's Hot Kitchen. Service was great, and food was great (had lots of spice). Hope they maintain quality as they open. Quantity was average, same as every other Chipotle now (shrink-flation). Other than that, great! Happy to have one in this developing shopping center. read more

Chipotle Mexican Grill - Mexican Near Me - Highland, California

Straight rationing because they are to lazy to make more meat. Should really make more of in effort

Whoever was working on my online order tonight for pickup through the drive thru really skimped us out. Barely had much. Barely any rice, chicken, and didn't put extra veggies like I asked. On top of that, no napkins or utensils were put into the bag. This is why Chipotle is losing money because nobody wants to pay a lot of money for some half assed plate of food. read more

I placed two online orders for window pick up. My husband was only given one order and they could not figure out what name it was, although I clearly put the pick up name on the order. He got home, and we noticed they left out one bowl. I tried to call over five times with no response. Truly disappointing experience. Will not be returning to this location. read more

I ordered from here and they ended up sending me the wrong order because the employees did not write my name on the bag or include a receipt! Had to call DoorDash support to get my full refund. In the future, I suggest more organization. Food was good though. The order was messy and you can tell there was lettuce sitting in the salsa cup! Disappointed and it's kinda gross. read more

The buff looking bald manager with the glasses is the nicest chipotle employee I've ever met. He treats both customers and employees very well and is always so positive. I love his friendly energy and will literally pass other chipotles to come to this one because of this man. Thanks for making sure I don't get skimped on the steak sir! read more

Chipotle Mexican Grill - Mexican Near Me - Highland, California

This chipotle is by far the worst location ever. The workers are rude, not welcoming, and stingy. The portion sizes would not even be enough for my toddler. When we asked for more, there was no communication and a rude stare and attitude that was given. They act like it comes out of their paycheck or as if we weren't going to pay? This location sucks, the employees sucks, and the food sucks. Will not return and will advise everyone to steer far away from this sad excuse of a place. read more

There were eyelashes in my grandsons food... Very very disappointed. Our food seems ok but I can tell you that this will for sure affect our food choices. read more

I just wanted to give a huge shoutout to Daniel for making our dinner such a special experience! My daughter has some dietary limitations and often gets sad when she can't eat certain foods. Daniel went above and beyond to make sure she had plenty of options she could enjoy. He took extra care to fill her kids' plate with items she was able to eat, and as we sat down, she was dancing in her chair with excitement over the foods she picked out herself. You have no idea how much that meant to us -- it was such a big deal for her to be able to choose her own food and feel included. Daniel even took her order directly from her and topped it off with a fun elbow "high five." Thank you, Daniel, for making her night so special. We'll definitely be coming back to this location! read more

Ordered on the app to try out their chipotlane drive thru. Was ready before pickup time, no wait, and order was correct with good portions. The food tasted fresh and was hot. read more

Usually have a great experience here. Typically come during lunch times when Chris is serving, came in today around 5:45pm when it was relatively empty. No one in line. Asked for double rice, probably received less than a serving n a half. Ordered chicken on my burrito and he literally shook chicken off of the spoon, to the point it looked like it was less than a serving (keep in mind the chicken container was nearly full). Did the same for the kids quesadilla side that I ordered (paid extra for too). Between family n friends, we all agree this chipotle beats others nearby by not being weird with portions. Hoping it stays that way. read more

Horrible customer service they never answer the phone they need to put a new number or something

Went here and their food gave me food poisoning! Also found a hair in my partners bowl. Super gross, all the tables were dirty, too. How can a new place be run down already? read more

Notice how it says they close at 11... I show up at 10:30 and the doors are locked, all the employees are inside looking at us like it's already 11, not even bothering to open the door and try to help us out. The hours aren't tentative either, it's right there on the door that they close at 11?? Not only that but I tried calling beforehand to see JUST IN CASE that they had what I wanted and the line didn't work all 5 times that I called. Listen to these reviews, the workers suck. It's honestly not surprising once you see what they look like lol. read more

Shoutout to the team at Chipotle! I was super late picking up my online order yesterday and expected my food to be cold, but they were SO nice and offered to remake everything fresh for me. Totally made my day! The staff was super friendly and didn't make me feel bad about being late at all. Food was perfect and the service was even better. The staff was so friendly, understanding, and professional, they turned what could have been a stressful situation into such a positive experience. The food was delicious (as always), but the customer service was what really stood out. Thank you to the whole team for going above and beyond read more

I just came in at 9:10 and asked about pricing for getting a bowl of only meat. The manager gave me a condescending, sassy attitude that made me feel like an idiot for asking. I've worked in the restaurant industry for 10 years and I have managed a restaurant. Maybe he's having a bad day, who knows. But I hope he treats others better in the future. read more

Young guy working right now(3/22 @ 7:30pm) is awful. He did not look up, kept throwing half scoops of food, put the wrong protein and when I told him he loudly sighed at me and literally threw the bowl in the trash with aggression. read more

My husband and I love Chipotle. We were very much looking forward to this new Highland location. Him and I have visited twice and the store was clean, staff was courteous, helpful, and patient. The food tastes very fresh and delicious. We are excited to continue going to this location and we highly recommend this location, rather driving to Redlands with all the chaos and long lines. read more

I normally don't leave reviews but This location doesn't give the right amount of portion. They give small amount of meat & when mentioned they give you another small scoop and charge extra for it. read more

We went there when they first opened.We ordered 3 burrito bowls, 2 with guacamole.They scooped the spoon but put 80 %back in their container ,but the worst part was we had to throw them out because they were soooo salty.I know it wasn't just the salsa because 2 bowls had it on the side .It was a to go order ,so when we got home and tasted the food I called and called and called for over two hours no one ever picked up the phone to let them know their food was way tooooo salty .Haven't been back and it's a family favorite. read more

Great visit. So happy to have so close to home. Food was really good and all the kids loved it.

Greeted when we came in, very good. Portions were amazing and the place is still clean. Good freakin Job to Chris and his team. Probably still the best Chipotle I've ever been too and they are keeping up with the 5 star standard! I'll keep posting to keep them on their game dont worry GREAT SERVICE read more

Slow service and skimpy portions when compared to other chipotles. My bowl was only half full.

We have gone several times since they opened and have always had a good experience. Their drive thru pick up is so convenient and the staff have always been helpful. We are happy to have them so close! read more

We experienced the new Highland Green spot Chipotle restaurant this weekend. I generally frequent the one on Hospitality. The ambience in and outside of the one on Greenspot is nice and clean. The employees on the serving line and cashiering were polite, good customer service. Was offered a sample of the new Brisket when I inquired. I saw an employee doing temp checks on the food serving line. Also I thought the drive thru window was for food orders but the staff said its only a pickup window.. so they shared information about things..appreciated We ordered a quesadilla w/ brisket which was a good flavor if you like spicy food.. I also ordered a dbl chicken bowl, no beans w/ bag of chips.. The chips did not taste crisp and fresh, a bit stale..also was not a hearty Amt in the bag.. I've had many Chipotle chicken bowls, however there was gristle Attached to some of the chicken chunks and the flavor was not quite on point compared to the other restaurant location. Perhaps the restaurant is still too new, and cooks do vary.. but chipotle bowls and chips should not have that kind of variation.. The reason for 3 stars.. the staff did that part.. perhaps in the future we will try a comparison again but for us, if you like Chipotle, was disappointing & won't be revisiting soon..sometimes you're not in position to drive back to return for redos ..The cost of food when eating out now days is significant and not to be taken lightly.. the same can be said for the costs now days at Chipotle restaurants sooo we hope this is a growing pain of this particular food venue & do better in the future.. This Chipotle on Greenspot is new to the area a folks will order from it.. However, Currently, we do not feel we will be returning.. read more

Order Guacamole, the was really blend, no salt, or lemon and the was almost runny. It was hard to believe the Guac was from chipotle. The chips were old not crispy and also blend. read more

Whoever cooks the steak and all the meats, knows exactly what they're doing ! The steak is cooked beautifully! Never have tasted a good chipotle steak before until now! This has been my fav chipotle spot ! Love all employees attitudes & the manager with glasses knows how to handle this work environment ! read more

By far the they are the biggest rip off around. They under fill the guacamole servings. The smallest burrito I have ever had from there. Been there four times and they are consistent. I'll stick with the two in Redlands. read more