This place sucks. 10 dollar chicken bowl and I get 3 bites of dry ass boiled chicken.

I ordered a salmon bowl. Service was fast, veggies and fish were fresh....So I'm happy! :) read more

WaBa Grill - Fast Food Near Me - Highland, California

HORRIBLE SERVICE! I came today and was very disappointed in the service i was greeted with we are understaffed you need to use the kiosk I informed her that i would like to use my military discount and am unable to on the kiosk and i met with disrespect and offended by my question i came in with an old friend and she was mortified by this behavior talk about first impression am i right. AND IM NOT DONE it continues she decided she would do her job and take the order and proceed to say "come on hurry up come let's go come on" it was very distasteful and was done right in front of the owner/manager who didn't even blink an eye probably use to it. it was very uncomfortable situation to be met with i think conversion about being unstaffed should be had with management and not be taken out on the customer. hopefully she had a better day and a merry christmas to cheer her up! read more

WaBa Grill - Fast Food Near Me - Highland, California

This Waba grill always skimps you out. Terrible!! you pay to get good portion of chicken and rice and get stuck with this. Save your money and just go get something else. I think they tell the employees to give customers less chicken. read more

WaBa Grill - This Waba grill always skimps you out. Terrible!! - Fast Food Near Me - Highland, California

The quality of the food at this location has gone down terribly. This was my go to wabba since it's right down the street..It wasn't like this before but as of late the chicken always looks dull and tastes weird. The rice is dry and the dumplings were rock hard and stale. Super disappointed, I wont be coming back. read more

First time visitor. Restaurant was very clean and organized, employees were very friendly, welcoming and professional and the food was EXCELLENT!! My chicken plate was sooo good and tasty and left me craving more which is always a good thing. read more

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Worst wabba grill I've been to! If you want to wait 15 minutes for a single chicken bowl while your the only one in the store and theirs three workers working this is the place for you! Honestly just take the risk and go to the San Bernardino one or go to Redlands avoid this place! read more

Bad experience today. Usually prompt when I do a pick up order but today was not the case. Notification order was 12:40pm, gave enough time and picked up the order at 1pm and my order was not ready. There were literally no customers inside eating or waiting in line at this time. Staff did not apologize for their mistake or explained what was the cause of the delay. Young, tall, male staff seemed lost and asked for payment when I already prepaid. 12.18.24 approx 1 to 1:10pm. read more

This complaint is regarding your location at: Waba Grill 27923 Greenspot Rd Ste D Highland, CA 92346 This occured on Saturday, July 19, 2025, 3:30 PM I Ordered one (1) chicken family meal with an extra container of chicken meat: The chicken was: Cold; Hard; Tasted Stale; Had bones in it And the man, a young boy, was using his hands without gloves, touching the food while cooking and moving it Into containers. I will never visit this location again and plan on sharing this experience with others in the local area. This person should be fired. Period. Sean Roseman (840) 249-9596 read more

The service, food and ambience was all very good. The server went over and above to make sure that we were happy with our order. I would highly recommend this place. We're friendly service and delicious food. read more

It's the healthiest fast food you can get. I got the family meal for 6 of us and we still had left overs. We got the chicken and beef as protein. The beef was slices thinly but was good. I especially like the Waba sauce. The portions were great even though it says serves 4. I also got the tofu bowl which was a bust. There wasn't enough tofu on it. read more

WaBa Grill - Lunch with in laws - Fast Food Near Me - Highland, California

Grant was super awesome! The moment I walked in, I was greeted and treated with the utmost respect. I had an issue with my app, and he was very helpful. He made my experience very easy and I'm always grateful to meet a kind person such as Grant. And the food was on point! I ordered the chicken plate and even tried the Ube Royale Cheesecake and it was a delight. Thank you Grant! read more

First off we were the only ones in there and every single table was dirty. Two people working. Clearly not enough ma. Power to keep up. The drink machine water foundation was stuck on so I fixed that only to notice how gross the vents were and how bad every surface was. Proceeded to get my order with very little steak in it!!! So little that I had to ask why I just got rice... no one weighed the amount just used tongs to grab it with. Staff was nice and I hate to leave a bad review but the owner needs to come in and get their hands dirty once in awhile. This needs your attention! Bathrooms were gross splatter all over the baby changing table and walls. Floors haven't been cleaned and front door was nasty... pay attention to detail this is a food place. Weigh the food too please it's expensive to eat out and I won't be back since I was still hungry after wards not worth the money! read more

Had the absolute worst experience today will never come back again. Food was cold when I picked it up and I got food poisoning. I've been vomiting all day and night I refuse to ever come back to waba ever again. Service is terrible. Ambiance half of them are on their phones. read more

Bad experience! This Waba Grill location is suppose to close at 9:00 pm. My spouse & I arrived at 7:45 and were basically forced to leave at 8:20. The young lady at the counter was courteous and knowledgeable. However, our meals were less than desirable. Everything in the bowl was less than room temperature. We received a lot of rice, a little bit of veggies and an o.k. amount of protein. The fountain machine did not have ice so a young man working there offered us ice. We received ice with water in our cups; we had to pour out the water to get the soda we wanted. While we were eating, the young man decided it was time to start closing the restaurant...it was 8:05. He went around and put all the chairs on the tables around us. At 8:10 he swept around us and then started mopping the floor with a strong scented cleaner. This location got 2 stars because of the young man's lack of customer service and the quality of the food. read more

The ribeye tacos and the shrimp tacos are the bomb. I dream of how good they are and the slaw in the tacos is so far out good.

on october 10 2025 stop by on way to work and bought a waba bowl chicken & steak with veggies and i think they forgot to put in the veggies and meat and chicken!!!!!!! i didnt think i needed to check my bowl but i was wrong!!!!!!! dont know if the oriental lady there was the owner cause she's was the one preping the bowls i rate -00000 f read more

Waba Customer Service replies on all the bad reviews. They say to email them so they can fix this but they don't respond to their email. Total waste of time. This Waba location sucks. Don't bother coming here. read more

Unfortunately, this location has gone down hill over the years. I first started coming here about 4 years ago and the food was always fresh, there was great customer service, and the sides were plentiful. However, my last dew recent visits have been much less enjoyable. I ordered the salmon veggie bowl with brown rice. The salmon was extremely dry and overcooked. The veggies were scarce and I got no steamed carrots. Over the years the cabbage in each bowl has increased, while the carrots and broccoli have decreased. The sides looked like they'd been sitting out way too long, and the sauce area was a mess. The interior was a mess and not well kept. The location is convenient and there is plenty of parking nearby, unlike other WaBa locations in the area. I love WaBa Grill so I hope this location can turn it around! read more

I've been coming to this location for so long! Never had any problems...until recently. Ordered two bowls for myself and husband. The rice was hard as a rock! All of the vegetables were gross and soggy. Everything tasted like it had been sitting and was absolutely not fresh. Don't think I will be returning. read more

This location is never consistent. Why is corporate office doing nothing to ensure consistent service and quality food. We ordered family meal. The chicken mush. It was once upon a time where you would get diced chicken. Not chicken mush. This happened 3 times at this location. I will travel the extra miles get what used to be the norm for quality food. I will never go here again. Too many disappointments read more

WaBa Grill - This was the chicken I received with my family meal. Also got a single Chix bowl. Was just as bad. - Fast Food Near Me - Highland, California

I'd give zero stars, but that's not an option... 1- cashier dressed unprofessional 2-place stinks inside (I should've left) 3-you don't get what you pay for, portion in my bowl couldn't fill up my 5 year old son 4-avocado spoiled,... ruined what meal I had left You've been warned...! Go somewhere else..!! read more

This place is a horrible the staff is unprofessional and rude he had the nerve to say u dropped the food he didn't even bag it correctly read more

WaBa Grill - Unprofessional staff - Fast Food Near Me - Highland, California

Regarding the review I left on 07/18/23, I was told by business owner Soci M., to reach out to wabagrill.com, so that they can look into this further. I had already reached out to wabagrill.com on the 17th, after the incident, and no one has reached out to me. ------------------------------------------------- If I could give zero stars, I would. Yesterday, 07/17/23, I ordered a steak bowl via Grubhub. I was at work, so I found it convenient to order, instead of driving out to the location. I was given a gift card for my birthday , and used it on that order, $21 down the drain. I received my food, and the rice was hard, all of it, it tasted and looked old. I had to throw away my food. I called the store and spoke to the cashier, Jessica. I requested to speak to a manager, she said manager was on lunch and asked me what the issue was. I explained what happened. Jessica stated that she would call her boss, and would return my call, which no one returned my call. I sent an email to Wabagrill, and haven't heard back. Money lost, and a headache due to this inconvenience, and not eating anything during my working hours. I wish I would've read all the prior bad reviews before I chose to order food from this location.. read more

Just ordered a couple chicken bowls and I've never been so disappointed in Waba grill. This location doesn't offer the 2 chicken bowls for $13.99 like others do. Then I ordered 2 bowls and payed almost $25 for them to completely skimp on the chicken and beef. I'll try the one in Redlands next time. This picture is how the bowl looked when I got home, messy with just a small amount of chicken and no green onion that I asked for. Even the dumplings were hard and dry, how does that happen?! read more

WaBa Grill - Chicken bowl - Fast Food Near Me - Highland, California

So I would eat here during lunchtime, but this location gets so crowded and parking lot is ridiculously busy and the line is out the door at times, and staff is not so friendly. There are many other places to choose from nowadays for lunch so choose wisely and get the biggest bang for your buck & don't forget to use coupons that come in your mailbox. read more

This place was good when it first opened. Now it's just sad. Prices got raised, servings got smaller , and service went downhill with it. Walked in and straight to the counter and some little clown with an Edgar haircut just stared at me like what do you want. If you're getting paid to provide a service it's "how may I help you?". Another customer asked little Edgar a question about the menu and he was just short and rude. Won't be coming back. Blame Edgar. read more

I keep hoping this place will get better. It hasn't. It won't. The attitudes of the employees are garbage. The rice is ALWAYS mush. There is barely any chicken. Done eating at this location, forever. read more

WaBa Grill - Chicken bowl with white rice. What a joke for $9 - Fast Food Near Me - Highland, California

Waba Grill finally opens in Highland, so how does it taste? It's not bad at all, BUT!! I'll get to that in just an second. Prices aren't that bad Food: They gave you great amount of meat, which was really good. Service: Sorry to come out blasting like it, but she was sorta like a airhead. I really thought her customer service skills were on the fake side of being friendly. When she asked if we wanted onions, first thing we thought was "raw or white onions". I of course said no, but when it turns out. They're green onions, I only caught this because I saw someone else have it. Rice bowls are sorta on the up/down side. Yes it's good, but it's also lacking that side of veggies. Yes, I know you could buy it on the side and what not, but shouldn't that be free in the bowl? Most places that sell "Rice bowls" have some sort of veggies without extra charges. I dunno, it's just me on this one. Food came out fast, I mean I paid for the food and within 2 mins...BAM!! It's finished. Place was sorta packed, I guess this place will stay open due to it being on the "healthy" side. It's great for people that go to LA Fitness and want something small, but will also fill you up. Sorry to give this place an odd review, but I was expecting more from this place. Yes, I'll give it another go. I've posted pictures of the food =) read more

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This is the closest to my house and I would rather drive further to a different waba grill than get food from this location. We've had issues at this location multiple times unfortunately. The first time we ordered waba bowls and got extremely skimped, the bowl was half full? Maybe? I don't know how they get away with that. Unfortunately we didn't even notice until we had got home. The second time I called on my way home from work to place a to-go order when I was about 15 minutes out and got left on hold for the duration of my drive home. I arrived to the location thinking this place was going to be slammed so that is why they weren't answering the phone. Come to find out they just forgot I was on the line. Very frustrating. read more

I love Waba Grill. With no locations in Big Bear area, I ended up coming here- which is at the bottom of the mountain in Highland. It seemed very clean and the staff were friendly and whipped up my order pretty quickly. I went with the salon plate and added fresh avocado. I opted out of the salad and got veggies instead. The fruit and veggies were fresh and steamed perfectly. The avocado was a a little firm, so not quite ripe. And the salmon was a tiny bit over grilled. Still very much edible. And good. Just had too much of a grilled taste for me almost crunchy like on the outside of the salmon filet. But nothing extra soy sauce couldn't disguise lol I know I'll be back here when I need my Waba fix, and this is the closest location to me. Fresh and healthy! Yeahhh do you Waba? read more

WaBa Grill - Love me some Wabaaaaaa - Fast Food Near Me - Highland, California

Dude I love waba grill but seriously they got my order wrong I asked for brown rice and gave me white rice then I ask for avocado and the literally didnt even cut the avocado I had a big ass half avocado that I had to cut read more

WaBa Grill - Fast Food Near Me - Highland, California

they are so cheap that they give you half the size of the sauces to save 50% and the green onions was old they should cut that fresh throughout the day, I don't think the chicken actually comes from the franchise, if you go in you will think that they order the minimal actual franchise products and then mix in their own dry chicken. Worst Waba Grill ever. read more

I called in and placed an order on a Saturday night the employee who answered the phone was very unprofessional usually behavior like this keeps me from proceeding with my order, however I placed my order anyway because I was extremely hungry. I picked up my order and didn't bother to check it until I got home I ordered a tofu bowl with white rice and steamed veggies and double avocado. My Tofu was completely charred and my veggies were not properly steamed and I had been charged for double avocado and only received one portion. The next day I called in and spoke with the manager on duty explained the situation and he offered to replace my bowl. When I went in to pick up the bowl the owner was there I was able to speak with him and explain the encounter I had the previous night that led up to why I was there for a replacement bowl. He listened to my concerns and apologized for my inconvenience and made sure that I got my bowl. He also said that he would talk to his staff and explain the importance of proper customer service skills I appreciate his efforts. read more

WaBa Grill - Tofu bowl with steamed veggies, white rice, and double avacado. (2nd bowl) - Fast Food Near Me - Highland, California

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This has been our go to stop when driving through this area. The food is still good but the dining area and bathroom were dirty. Bathroom was poorly stocked. They weren't that busy and the people working there seemed like they were just punching the clock. I think we'll be looking for a different dinner spot next time we're passing through. read more

I have been coming to this wabba grill for years! Today I was very disappointed on the service I received, a girl name Alexis out me on hold for 9 minutes! When I walked in the restaurant and mentioned that, she said she was taking an order, bull!!! When she put me on hold I could here everything because she just place the phone on the counter. She obviously hates her job! Very disappointed with the customer service or lack of! read more

Great fast friendly service love coming here at lunchtime because of the fast service. Food is always fresh! Thank you Leona for paying attention to my order everything was great as picky as am. read more

Food is usually good. Just service needs to improve here. Second time at this location and employees conversations are very loud and instead of focusing on getting orders right they just rather chat away. read more

WaBa Grill - No point of telling them how you like your food. - Fast Food Near Me - Highland, California

I really hate waiting crummy reviews, but I would be remiss in not warning others about the debacle I experienced at lunch yesterday. First off, there are no public restrooms, which I am certain is not legal. Secondly, there was a homeless man wandering in and out while we were there, availing himself of the ice machine. No mask, very unclean-felt sorry for the man, but why was there no employee enforcing codes? Last and certainly not least, I found several small pieces of foil in my tofu-veggie bowl. Gross! And I took them up to the counter, where the sal just look dat them, showed them to another coworker and NOTHING! No apology, no inquiring whether I had ingested any and was ok, so offer to comp the meal-NOTHING. Very bizarre experience and we will honestly never stop here again. read more

The place is filthy it doesn't make you feel save specially during covid, the door handles are black of whatever the grease and dirt combined look like. Floor is sticky and tables have hand prints all over (means they don't disinfect them) I'm disappointed because I crave something healthy and this place is just not it I rather go to the subway next door they are clean. Chicken is chopped into small tiny pieces it don't even taste good sorry but not recommend read more