These reviews are accurate. I usually like Wendy's and think their quality is consistent and better than most. Just got two Dave's singles, patties were so old and dry it literally hurt my teeth when I took a first bite, AVOID, go to In-N-Out. Just wasted 15 dollars read more

Very disappointed in the salad now. Portion size is half the size of previous salads. Certainly not worth $8.69 for this Caesar salad. Will go elsewhere from now on. Wendys you can do better! read more

Wendy's - Chicken Caesar salad - Fast Food Near Me - Gilbert, Arizona

The fries were super salty. I thought most of them tasted fine but one of them actually tasted a little funny so I ended up throwing that one away. The chicken nuggets were super spicy and so I had to drink something sweet with it. Although I had tea from Wendy's, it wasn't a sweet tea. It was a basic black tea. I think it was an English breakfast and not an Earl gray. read more

Wendy's - Fast Food Near Me - Gilbert, Arizona

GINGER-AIL Long before today's famous redhead, Ed Sheeran, one of the more famous redheads was Wendy, the face and name of the fast food chain. Ed Sheeran is known his fresh beats, and Wendy's was known for their fresh meats. Now Wendy's is only known for their quips on Twitter because the food is nothing to gawk about. Well, Wendy's, I have some quips of my own... Wendy's, you don't know JACK about fast food. I'd rather be OUT than IN this place. Wendy's definitely is not the KING of fast food, however, their food is a royal disappointment. Old MCDONALD had a farm...with chickens. E-I-E-I-Oh my goodness, Wendy's, you should borrow some of their chickens. The crispy chicken sandwich was like salty, soggy cardboard. Also I have had fries here that were overly salted and soggy! Is there a theme here? Remember the old pneumonic device for the cardinal directions, North East South West? I think it should now be remembered as NEVER EAT SOGGY WENDY'S. The vintage commercials for Wendy's always touted their beefy burgers. If the commercials were bragging the same way today, it would be advertising their tomatoes. The tomato slices are thicker than the meat! And if we are even going to talk about product freshness.... within seconds of me ordering in the drive-thru, the food was handed to me right as I pulled up to the window, almost instantaneously. I have been here numerous times unfortunately and it seems most of their stuff sits under a warmer until ordered. The food has been a disappointment each time. I would describe the food similar to eating a rubber sole, but we all know gingers don't have soles read more

See all

Are not able to follow basic instructions. Please pay attention to basic requests. It should not be difficult to add Mayo and ketchup at a burger joint. read more

Figured we'd try something new for breakfast. Not another customer at the store and still made us pull up to make "fresh chicken" for our honey chicken sandwich. Tasted like a big chicken nugget. Also had raw French toast sticks conclusion.... Takes twice as long, twice the price and twice as gross as McDonald's breakfast. read more

Just had the breakfast burrito and the breakfast croissant large portions very delicious at a reasonable price great service nice , very clean with plenty of seating and parking I'll definitely be coming back over here to try the other breakfast items read more

Who sends out sandwiches like this? Service was good, he let us know that the fries would be a minute but also forgot to get lettuce to make it a sandwich. Insane read more

Wendy's - I always get a Spicy Chicken Sandwich and I was wondering where the lettuce was at? I got two of these and they both look like this. Insane - Fast Food Near Me - Gilbert, Arizona

You get what you pay for. Great; I have to add more words. Food- never frozen burger patties taste better then competitors. Service- employee make terrible money so terrible service. Ambience- they have a fireplace read more

Wendy's - Fast Food Near Me - Gilbert, Arizona

This wendy's has such bad service. The manger tried to double charge me after they forget to charge the person in front of me, then proceeded to yell at the other worker while the window was still open. $.50 for each sauce is insane, one sauce per bag crazy. Also it takes so long and food it mid all the time. read more

Ordered a Cobb Salad tonight...no tomato - no chicken- no bacon! WTH. Could have made this kind of salad at home for a 1/4 of the price.

Ordered chicken wraps - absolutely horrible! They were bland and tasteless with wilted lettuce plus a side order of wire was included read more

Wendy's - Wire in the Grilled Chicken Wrap - Fast Food Near Me - Gilbert, Arizona

See all

I like their strawberry frosty. I wish it wasn't seasonal and was permanently available on the menu. The strawberry frosty marks summer time for me where I get to enjoy a cool treat for summer. I don't usually order food from here but frosty is a nice treat. read more

The only reason I order from Wendy's, is because they have Coca-Cola freestyle, which offers tons of sugar-free, non-carbonated beverages. And they can't even get that right! Twice in a row now I've ordered combo meals. I am diabetic, so I cannot have sugar, I am also a bariatric surgery post patient, and I cannot have carbonated beverage. Both times I ordered Minute Maid zero sugar orange drink. The first time I got an orange soda with carbonation. I told the manager about it, and she asked me to come down there and she'll give me my drink. It was too late, I had already had my meal, I am missing my right leg, handicapped, and I cannot get around, that is why I order food. The second time, just a couple of weeks later, I ordered the same thing, Minute Maid, zero sugar, orange drink. This time I got a Coca-Cola. I am done with that restaurant. There are plenty of other restaurants surrounding me, McDonald's, Burger King, Whataburger, Arby's , In-N-Out Burger, just a few. Thank you Wendy's for not getting orders, correct and losing a loyal customer! read more

They can't get an order right. I even order by number so there is no mix up. wrong meal, AGAIN! 3 strikes.... eat some place else. Taco Bell is just around the corner. read more

Please don't go here. I rarely give Yelp reviews. But I've given this place a chance 3 times in a span of 6-9 months. It's never good but this time it was the worst. They didn't cook my burger thoroughly. The cheese wasn't even melted! I'm not mad it just sucks. Please don't eat here. read more

Food was lousy, cafeteria food from school was a lot better. The service was crappy as the fries were cold and I said something and they gave me cold fries twice and on the third time they finally gave me fresh fries. Tables were dirty and place was empty. I would not suggest this Wendy's or any of them at all as they have went down hill read more

Great way to start the year. I went through the drive thru for my order. Afterwards I realized they forgot one of my burgers. I went to the door to realize that it was locked and the dining area was closed. But there was a huge sign in the front that says the dining room was open. So I had to go through the drive thru again and let them know they forgot my burger. The guy told me to pull forward. Well I can't, because there was like 5 cars in front of me and I have to wait in the drive thru again because they messed up. I got to the window and they just handed me the burger. No apology or anything. Horrible customer service. And don't leave a dining room open sign up if you're not open. read more

Forgot one root beer and give me strawberry frosty. Service is so non-responsible. And forgot my drink.

During a road trip my 3 year old got hungry and wanted to stop by for a kid's meal. I ordered a jr bacon cheeseburger and felt compelled to take a picture because I've never seen a burger so perfectly put together. All of the fixings were perfectly centered and even my 3 slices of crispy bacon were perfectly lined up. Pictures attached. Whoever made it definitely put some care into their craft. My son said his cheeseburger was "good" and my hubby enjoyed his salad. read more

Wendy's - Jr. Bacon Cheeseburger - Fast Food Near Me - Gilbert, Arizona

See all

I would give negative stars if I could! I got stuck in the drive Thru for 30 minutes which is unacceptable. I talked to the manager when I got to the window and told her to pull cars or at least open first window to take money she said she is training people, mind you 3 were working the drive Thru. Manager was rude! Then I pulled off with no drink that came with the meal! Today is 11-29-2022 and I believe the Manager was Katelyn. Doesn't look like management answers anything on Yelp.. read more

You incompetent idiots. How hard is it to get an order right? Just give me my order. Never coming here again

If I come here I order through the app, so I have to pay for my order then. And EVERY time I am asked for the amount when I get to the window. Then the employees get snippy when I've told them I've already paid. The fries are too salty to eat and the burgers are usually old. Do not recommend this location at all. read more

Management was cruel, they left the drive thru open while yelling at their employees.

The absolute worst Wendy's I have ever been to. Always get the order wrong. Tonight was even worse. Got in the drive thru line at 10pm. Their website says open until midnight. Waited 5 minutes at the speaker waiting for someone to ask what I wanted. After 5 minutes and nobody I moved to the actual window hoping to order there instead. Lights are on and there are cars in the parking lot but nobody came to the window. I honked the horn even. Nobody. Like I said this is the worst run Wendy's. Never shall I return. read more

I ordered ahead online because the drive thru is always such a mess at this location. Got there and the lobby was closed so I had to wait in line anyway. I told them I ordered ahead and they said Ok pull up. I got to the window and my order was not even started. Avoid this location if possible! read more

This Wendy's location seems to have checked out entirely. At this point I'm not even sure why they remain open. I've given it the 3 strikes and you're out rule of thumb before I wrote a bad review. So here's strike 3: I ordered Biggie meals with the crispy chicken sandwiches for my kids. The crispy chicken sandwiches were so hard they could not be bitten into. It was like they sat out for weeks. They were weirdly cold but not frozen. It was truly like they had been thawed and then sat out for days. Now this is only the second time I've requested a refund. The first time, my husband walked our food back into the restaurant and requested a refund. It took an incredibly long time while the family and I hungrily waited in the car. When he returned to the car, he told me they don't give refunds but he insisted they call the general manager. He finally got the refund. This time I took our food back in and asked for a refund. I was also told they don't give refunds. So I was instructed to leave my name and number for the general manager to call me. I never received a call so they gave me the GM's phone number. I called and left a message, also went back in to the restaurant and still have not received a refund. It was only $12 and some change but it's truly the principle of the matter since this is the 3rd strike for them. So buyer beware! Their food is absolutely deplorable and they have a store policy of not giving refunds. They will only offer to remake the food for you. read more

Ordered & PAID for a Dave's double with no tomates. I received a single with tomatoes. Wouldn't be surprised if the obese-shrek looking drive through lady ate my other patty. She obviously hated her job, didn't even try to look like she was getting paid for minimum mindless work. read more

This restaurant is incredibly inconsistent. The lobby is always closed so there is no point going here Unless you intend to use the drive-through. The staffing excuse is complete nonsense the franchise owner simply does not want to pay a decent wage to their workers so the place is adequately staffed. Don't waste your time read more

Ordered a biscuit this morning and it had some green substance on it. Completely disgusting. I alerted the staff who were not concerned at all. Just gave me a refund and told me to throw it away. No apologies or offers for anything else. Regardless my appetite was gone so I wanted to get outta there but their response sealed it for me . Wont be back yuck. read more

Wendy's - Bacon egg and cheese biscuit with some green substance on it - Fast Food Near Me - Gilbert, Arizona

Went through the drive trough got two salad's and they didn't give me dressing for the Cesar salad. I literally went there to get the Cesar salad and you forget the dressing.. like what is doing your job these days read more

Here's another establishment with the worlds dumbest fucking employees. Even the managers are idiots. When someone orders a frosty with a 25 minute wait in the drive through line, you don't make the frosty so it sits for 25 minutes a melts. Stupid fucks. read more

I'm not usually one to leave a fast food review, but I was extremely surprised and satisfied with my visit here. ALL the food was hot, order was right on and everyone was friendly. I think most times people only leave fast food reviews when they're upset about something - but I really wanted to make a point of leaving a pleasantly surprised review of my experience there yesterday. Very grateful and really appreciated how much something as small as a hot meal can make your day a little better. read more

Terrible. The chocolate frostys are the consistency of actual water. The fact that employees even put that in a cup and give it to you is bizarre. read more

Just went to wendy's normally a really nice location and it's open late which I can appreciate. I ordered 20 spicy nuggets which I have always loved and i'm glad they are back. (They have been back for some time.) They used to have a creamy sriracha sauce but I couldn't remember so I asked the lady, specifically lynn, in the drive thru what sauces they had. She listen them all and it was a little hard to hear because she was going fast and the box just didn't sound the best. So I asked, "do you still have the siracha?" and she replied, "just the sauces I just listed" with a bit of a rude tone, so I literally said wow okay...so i just ordered BBQ because I assume every fast food burger/nugget place has BBQ. I turned to my brother who was with me and he said I should say something at the window about the way she was communicating with me. When we pulled forward she was actually super nice, she even warned me that my nuggets were hot. So I was a bit confused what her problem was at the drive thru window with me but everything turned out okay in the end. Nuggets were good, very hot. With two colder ones being at the bottom of the bag. Overall just a strange experience. read more

Fast-food but there is nothing "fast" or efficient about this location. The whole point of places like these is to sacrifice cost and qualify for a quick fix. It's pretty bad when the drive-thru takes 20-minutes to get through... The Terminal 2 location at Sky Harbor is more efficient. read more

I guess it's Wendy's doesn't believe in hot and fresh fries. Ordered in the drive-thru got home 2 mi away Cold and stale.

Absolutely the worst service! Rudest people and it's everytime I go. Forget her name but a older women grayish hair shut the door in my face and told me nope to an ice water LOL! I refuse to go there again and I only live 2 minutes away. Do not go to this Wendy's ! read more

Missing food, this place sucks, if I order food I expect to get all of it, payed for something I didn't get

If I could give zero stars I would. Went thru the drive through because lobby was locked. This was 7am mind you. When I arrived at the window;there wasn't anyone else in line. I had to wait 5 minutes before the guy even acknowledged me, we had made eye contact. I ordered a breakfast sandwich meal and coffee. He took my card closed the window and I watched as he poured some liquid and water into a cup and stirred! Do they no longer brew it?? He then disappeared out of sight, he hadn't given me back my card, after what seemed like an eternity, I honked. He came to the window and asked what the problem was?! I told him that I had been waiting now for 15 minutes and I needed my card and my food. He grinned and said we're making it fresh...When he handed me the card and food, I left only to get overly salted potatoes and barely warm food. The coffee was disposed of. Worst experience at any Wendy's and such a disappointment. read more