First off, the food was AWESOME!!! I came here late at night with my family to get some dinner on a long car trip. I got a chocolate frosty and some spicy honey barbecue nuggets. They were so delicious and i dont think ive tasted better nuggets. They were crispy, spicy but not too spicy, with the right amount of sweetness too it. The service was reall great too! You could tell that the employees respected each other and their manager, and they did spark up conversation with us while we waited! They were very kind to us. The ambiance was also very nice. It was late at night and the place was empty since it was late. But it still felt nice and it was very clean. I loved it so much! I recommend it to others! Especially the saucy nuggs! read more

I'm only rating at one star because you don't offer anything lower. They screwed up my order twice, and a third time I thought they had it right, so I drove off. I had a Dave's double combo. The fries were good. Fresh and hot. I'd order a Diet Coke, I don't know what they gave me, but it was nasty. Even now four hours later, I still have a horrible aftertaste in my mouth. I had only taken that one sip of it. It definitely was not Diet Coke. I wanted no mayonnaise. They put only mustard, onions, and I think that was it along with the bun and two burgers. They even left the cheese out. I travel a lot, and unfortunately eat at a lot of fast food restaurants, and I would write this amongst the worst five in the eastern half of the United States. That includes all fast food restaurants, not just one chain. read more

In for lunch on a Monday. Standing in line for 45 minutes for a burger I ordered online. Ridiculous. Over 20 people standing around waiting for food. read more

My significant other and I stop by there on 9/7/24 at 9:20pm to get some late night dinner. We had went through the drive through and waited for our food . They forgot our straws, fries, napkins and sauces, the fries were cold. Overall , not the best experience I've had there. read more

Very Friendly staff. Good fresh food. Easy access off Interstate 64. Easy in and out service.

Didn't contact me after interview also was rude and slouching in his chair being unprofessional

Very rude staffer taking orders at the drive through window on 7/10/23 early evening. When asking for a loaded baked potato the response was a rude "we don't have potatoes".When continuing to order the staffer's responses were rude and abrupt. Anything else, what else, are you done yet. Wow..I have heard from my friends that this Wendy's is the worst in the area and I would have to agree. read more

Would leave 0 stars if I could. Worst Wendy's location ever. Placed a mobile order with a coupon and prepaid. Got to the drive-through and they could not "find" our mobile order. Told us to pull up to the window. We gave the guy our receipts to see what we ordered. He was NOT wearing a mask while handling food/bags in the drive through. Food was COLD. Nuggets were soggy. He gave us the wrong food and then took it back (unsanitary during covid) and gave those same bags to another customer! Then he took 20 minutes to bring us nuggets and two burgers. No mask. Unsanitary practices. Cold food. The worst. Don't waste your time or your money here. Go to the Wendy's in Waynesboro. read more

The food was really good. Nothing was missing. The staff was nice. Only issue is that the lady who took our order talked a little fast but she was really nice overall and the Dr. Pepper was running water but they were quick to let us know and offer us another drink. Went there during the morning around 11. read more

On 4/17/21 I purchased a spicy chicken sandwich combo from the drive thru and got back on the interstate. I began eating my sandwich while driving and after I had taken several bites I noticed it didn't taste right. Upon closer inspection of the sandwich I realized it was completely raw! I tried calling the store but no one would answer, so I called Wendy's corporate office. After spending nearly an hour on the waiting to speak with customer care, they didn't really do much about it, other than ask for the pictures I took. By all means necessary avoid stopping at this restaurant, I wouldn't take my dog there to eat, and as for Wendy's company, they have lost my family and I as customers in the future! read more

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To no surprise you guys already have a average of 1 star. Every time we come here, our order is incorrect and you guys are always out of potatoes & other items. read more

Our burgers were so salty we couldn't even eat them. I don't know if it was just the meat or if the cook over salted them.

started in the driveway 4 cars away 1st car took 5-10 minutes because no one was as taking orders second car left third car pulled up waited about another 5-10 minutes before pulling around when it came to my turn I got asked to come to the second window to order with 2 cars ahead of me leaving me to continue to wait so not recommended going lunch time. read more

I stopped in on Oct 21, paid around 9.00 for a single cheeseburger, a few fries, and small drink. Once received, took a while, the bun was greasy, the so called burger had melted cheese plus a fresh piece of cheese on it, the burger was thick, looked like Salisbury steak on a bun. It was disgusting to say the least. I had to go to work so I had no time to go in and get a refund. Needless to say I wasted 9.00 on a drink. Food went in Wendy's trash on site. I would like a refund. But nothing! I will never be back. Disgusting and horrific place to eat. Wendys Fishersville, Va. read more

It''s a Wendy's. It's road food for when you're in a strange town with very few easy food options close to the hotel. No more and no less. Only other close options are a McD's which in the words of Hall & Oates "No Can Do", a gas station which supposedly makes very good Boar's Head based hoagies except of course not later at night and a Sheetz which looks new-ish and was packed with people sharking parking spaces. So by default that meant time for the Chicken sandwich, baked potato & Frosty carb bomb to end a very long day in well maybe not a food coma but more like a regular coma. Overall everything was fine with the order although the one dirty issue was that their one outside garbage can was overloaded to the point that garbage was rolling through the parking lot like tumbleweeds. read more

French fries were cold and my cheeseburger was cold also!!! Never have I ever had a cold burger at a fast food restaurant. Took 20 minutes and there was no on in there! Don't know how this place is still in business with Sheetz right across the street. read more

The only reason the Fishersville Wendy's got 1-Star in my review was because there wasn't a 0 Star option ! I don't know who to be more frustrated with ... A) Myself for going back (because the whole experience from waiting forever for COLD food to the food not being what was ordered EVERY TIME)! B) The owner of this franchise for never stepping foot in this building (because I find it hard to believe they would ever knowingly allow such poor representation of their business). C) The employees who, to say the least, are "phoning it in"! How can u in good conscience serve cold/dry "food" ? And how hard is it to make the food as ordered? JUST FOLLOW THE ORDER AS IT IS ON THE TICKET! Fishersville's population is growing everyday and it's sad that this restaurant wastes prime space! If they can't do any better they should just close their doors and stop stealing our money! read more

waited inside for 20 minutes before anyone came to take my order food was cold and wasn't made right the employees were to busy chatting then working read more

Everything was cold and nasty. They forgot an entire meal in my bag and I didn't realize until I was already on the interstate. Had to turn around and put myself even more behind schedule to get it corrected. When I got the meal it was still COLD AND NASTY. NASTIEST WENDYS IVE EVER BEEN TO. yes I should've checked my bag but for christs sakes the ONLY thing they have to do is put the damn food in the bag!!!! read more

I should have known better but keep going back , hoping they get their crap together . Cold burger as usual

My best experience at this Wendy's was a 1-star visit. This location has food preparation issues and is under-staffed. Party of 3 each ordered meals. 2 sandwiches were served far too cold - the meat was at room temperature. The other sandwich wasn't served at all. 2 of 3 fries were at just above room temp. I'm surprised the health dept hasn't made the management fix their warmers or food prep process to serve at least lukewarm food. Because our 3rd sandwich wasn't ready, we patiently waited. 2 of us ate our meals and completely finished while waiting for the 3rd sandwich. When it was apparent that we had been forgotten about and were never going to be served, I waited over 10 minutes standing at the counter to even be acknowledged. Seven other guests ordered and then were served their meals during this time. When finally I was acknowledged, we waited another 4-5 minutes to get the sandwich. The clerk quickly blamed it on someone else. "The kitchen" forgot about it, she said. This was not during a busy time. Mind you, this was the BEST experience I've had at this Wendy's. We were in and out with cold food and all of it within 40 minutes. The last time when I dined alone was worse. I personally don't care for Golden Arches or Gas Station Burgers, but save yourself the time (and food poisoning) by going to one of those close by at this intersection. read more

Bad burger, cold fries, no coffee available. Should have reviewed this Wendy's before I stopped. It has obviously had issues for a long time. There are so many choices, don't stop here! read more

My burger was cooked the day before. It was cold tasted like crap. Just threw together. Fries cold tasted like they had been left out all night. Ask for tea gave me coke. My kids where upset there food was cold . This sht hole needs new owners. Discusting . Lady working window said cooks were gone to beach had cooked food the night before and her and another lady were doing there best. I stopped complaining to her felt bad for her. Threw all food away and went to Wendy's in Waynesboro everything there was perfect read more

This is the worst Wendy's I've ever been too my food tasted like stomach acid and bleach never go here you're wasting your money it was the worst food I've ever had in my life read more

Zero stars would have been better suited. My order was entirely wrong. I had cold fries, asked for no ice in my drink, and they gave me the wrong sandwich. I would have been much better off going to sheetz. read more

The last 4 times I've been to this location, my orders were wrong! Either they charged me for another order, didn't make my food as requested, forgot to put my nuggets from a 4 for 4 in my bag, or gave me somebody else's sandwich. I would like to blame it on the fact they were busy, but the last 2 times were not. This morning I arrived just 15 minutes after they opened. I used to work at this location and it has gone so down hill since I was employed here. The employees are rude and I even saw an employee eating right inside the drive thru window like I wasn't even there. Do they even have management? I will not continue to eat at this location even though it is 3 minutes away from my house. read more

Went through the drive thru and had to repeat my order three times, got to the window and the girl working the window pretty much shoved my food at me and I had to remind her I was suppose to get a drink with my order. Very robotic attitude and the sandwich was sloppily made and dropped all over my top at which time I discovered no napkins at all was placed in my bag or any condiments. Will never visit this establishment again!! read more

This was the most horrible fast food experience ever (and that's saying a lot). Waited in line for 15 minutes and there were only 2 cars in front of us! Worker rolled her eyes at us when we pulled up and had to have manager check our 1980's 20 dollar bill which took an additional 5 minutes as they looked for the security strip that wasn't used in the 80's FINALLY got our food - made sure to check everything before leaving. read more

Extremely dirty. Restroom was a huge mess with standing water/urine. Disgusting!!!

This Wendy's was clean when we visited. Food was cooked to order and, for the most part, tasted fresh, though some of it could have been hotter, temperature-wise. Counter staff was polite enough and service was fairly quick. read more

I can't believe this location is still in operation. I pulled up at Wendy's at 7:24PM and didn't have my food in hand until 7:57PM. I saw at least 5 cars pull off because it was taking so long. There was a handwritten note under the order screen that listed items they were out of (at least 7-10 items). The staff was flustered because the orders were disappearing from the screen, as they automatically disappear after 15 mins (overheard the staff through the window). When I arrived at the second window, the young lady asked me for my receipt because she couldn't see the order. She apologized for the wait and I was on my way. When I got home, I saw they forgot one of my small fries. I wasn't too bothered though, because the fries had SO much salt on them that I couldn't even eat them. I've given this location many chances, as the wait is always over 10 mins. This location is losing so much business and someone from corporate needs to come check this chaos out immediately. I feel very bad for the staff members because they are nice kids, but there is clearly a lack of management here. read more