I give this store -5 stars!!! We came to the drive through at 11:45pm. The guy told us to wait. As we sat in the drive thru realized that their food truck came.. We sat and sat and sat then realized they was closing down, but per their store operations they aren't supposed to close until 12 am. We drove around to the 2nd window asking for a manager, so random boy not in uniform came to the drive thru window. The workers knocked my husbands phone out his hand while he was trying to record the entire situation standing at the back door asking for a manager. We both ask for the manager the manager was never notified but never came to rectify the situation! Currently they are still in the store cooking food for themselves they even have people who don't work in the establishment behind the counter fixing food no gloves , no hairnets, The cops had to be called. The manager still have yet to address us and the problem with their workers. Poor management skills, problem solving skills, common courtesy, respect, customer service skills. We still wasn't compensated for our time wasted. My perception there was absolutely no shift leader, manager, general manager on staff, so a bunch of children was left unattended the whole night shift. Whomever the owner is needs to rethink who his management staff is from the head on down to the shirt leaders are!! When you have the rite management stage then you are able to have the right crew members and the rest of the staff all the way down to janitorial staff!! The store needs to be shutdown everybody needs to be fired then rehire retrain, recertify the entire night staff! read more

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Located just about a half mile from the highway, this Wendy's was easy enough to get into and out of. I parked up and went inside, where I was the only customer in the dining room. Masks are required. The young man who took my order was also responsible for filling it. He was quick and efficient, wasting no time. The order was correct and there were napkins in the bag. Cheeseburger was assembled properly with the correct condiments. The nuggets were still hot and crispy with two sauces in the bag. [Review 14635 overall, 135 of 2021, number 363 in Georgia.] read more

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This is by far the worst Wendy's that I have ever had to opportunity to patronize. They got nothing right on my order. The food was cold nasty and they even get my drink wrong. They don't answer the phone when you call to complain about your order. I think it's a joke to them when they mess up an order this is the third time I've come to this Wendy's and at no point has my order been correct. I plan to boycott Wendy's for the next five years unless somebody fixes this immediately. Even the fries were cold. And the drink was totally wrong. Where is the leader ship in this Restaurant. Apparently there is none avoid at all cost read more

Wendy's - a person holding a paper bag in their hand - Burgers Near Me - Conyers, Georgia

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HEAVEN was so polite, nice and compassionate about her job. She made feel so comfortable about what I ordered and assured me that everything will be exactly what I asked. She was in the drive thru with her big beautiful smile and great customer service. The food came out hot and right on point. YOU GO HEAVEN!!!! YOU SURLY DESERVE TO RUN or EVEN OWN A WENDY'S!!!! PLEASE KNOW THAT HEAVEN DESERVE A BIG PROMOTION!!!!! STEPHEN was so calm, humble and Super nice. I had realized that I had a difference in my meal and he gave the best customer service and comfort to correct the little issue. He didn't question and made sure everything was nice, hot and fresh for me. AWESOME JOB STEPHEN!!!! HE DEFINITELY NEEDS A BIG PROMTION TO HELP MAKE WENDY's PHENOMENAL!!!! Thanks so much HEAVEN & STEPHEN for the great customer service. KEEP UP THE PHENOMENAL WORK!!!!! read more

Staff is rude. Go to the Covington Wendy's. They hire well mannered employees Also this location always gives cold fries like why lol don't waste your time. read more

Wendy's was ok. The drink cup size for the 4 for $4 deal seems smaller than what I expected. It was late night and it seemed the lines at all of the fast food spots were long. I just needed something to snack on while going back down I20. I gave them a 20 and it took forever for them to give my change back. It took so long that my food was ready when I pulled up to the next window. The meal was average, but that's what I was expecting. read more

Wendy's - the back of a car at night - Burgers Near Me - Conyers, Georgia

STOP GOING TO WENDYS ON SALEM ROAD CONYERS!!!!! Even ONE Star is too much for them! I don't know why I keep trying to patronize this location. I've lived in the area for over 5 years. There is ALWAYS something jacked up when you go the their drive through!I'M DONE!!! It is not that difficult to make a freaking burger correctly!!!!! It just shows training and Customer Satisfaction is not important to this location. I will NEVER, EVER......EEEEVVVEEEER go to this location again!!!!! EVER! (Except in a few minutes to get my damn money back! Oooooooo, I'm so pissed right now) read more

Wendy's - A Dave's Single - Burgers Near Me - Conyers, Georgia

They never get the order right. Food is not fresh. Count on you not coming back ( drive through) when order is wrong. They should be shut down. Worst Wendy's ever read more

the worst fast food in Conyers is Wendy's @ 2340 Salem rd 30013 ,770-860-0037 Doors are closed,they send coupons and do not have the food that's on the coupons,the rude nasty cashier with no sense on how to speak to customers very disrespectful,nasty,ugly human who dose not deserve to work with the public, just the worst place eat eat..thank God there's other Wendy that has the food,very respectful and clean place to eat.. They need to hire People want to work and know how to speak to a customer... read more

Food is hard and dry. It is not worth the price. The staff have terrible attitudes. I DO NOT RECOMMEND IT IS A WASTE OF MONEY.

I was very impressed with the customer service I received today. The cashier (RaNyah)was OUTSTANDING and prompt with my order. She greeted me and ensured to come check that everything was okay. read more

Employees are courteous, professional, restaurant clean well lit. Bathrooms always kept up. Really nice dining area, in a convenient safe location. That was then this is now, why do they only have 3 people working there in the evenings, why are people still allowing themselves to be worked like slaves, by these greedy franchises? We need to boycott these places until they start to pay the workers actual living wages, treat them like human beings, no wonder they are desperate for workers, the food was horrible and tasted old, who owns this franchise? it needs to go out of business, and the people who own it needs a ticktock video to go viral of the modern day slavery, they are doing to their employees. When are we going to say enough, to these greedy corporate pigs? read more

The dining room is closed at this location so the drive thru line is long. I guess they are short staffed. The workers are nice however you can tell they are overwhelmed. read more

Very disappointed! I order door dash, got a notification that my food was ready, and my dasher bless her sweet heart, seen that there were a line so long that it looked as if free food was being given away which I understand because it's late and it's Wendy's, and we ALL LOVE WENDYS but it's fair to say that the protocol of dashers not being able to jump ahead or at the least have a separate pick up line or something because now my food is late but I was under the impression that once I got my notification my order was ready. My dasher was considerate enough to reach out but this is really ridiculous on WENDYS PART! 1 STAR read more

"Welcome to Wendy's!" What can be said about this Wendy's that you don't already know about Wendy's in general? Well, not much I guess. This Wendy's like others has a drive through, all the great menu items of other Wendy's restaurants such as the Spicy Chicken sandwich, Single Cheeseburger, 1/2 pound cheeseburger (two patties & two slices of cheese), and even the 3/4 pound cheeseburger (yes, you got it.. three patties, and three slices of cheese). Some people may call that last one, the "Clogger" like they do in the Simpsons. I just call it the 3/4 pounder. My favorite items to order at Wendy's are the 1/4 pound cheeseburger and the spicy chicken sandwich, an ice cold coke, and french fries which are made with real sea salt. The customer service department could use a little upgrade, but hey, it's Wendy's. You get what you pay for I guess. I usually get along well with the employees here (tip: give them a high five and be nice, and they should usually return the love). Look to spend roughly $5 a meal depending on what you order. Other than that, very spacious, seats are clean, restrooms clean, plenty of parking and food always tastes fresh, not frozen. Yay! I'm a fan. Go Wendy's! p.s. have a positive day. read more

Wendy's - Store front - Burgers Near Me - Conyers, Georgia

I just ordered a chicken blt, with no lettuc, they did not inform me that they were out of tomatoes when I got back up to the counter they argued with me about they were out, when I let them know that I was not informed about them being out they continue to argue, over all i will not be coming back to this Wendy's read more

This Wendys is so slow. It's insane how slow it is. Then to top it off they still get the order wrong like leaving Bacon off both of the bacon burgers ordered. How??? It's literally in the name. Don't try to call to see about getting it corrected if it's late evening because no one picks up. Not worth it. I really suggest going to a different location. Previous reviews seem to suggest it's a trend that's not going to change. read more

chicken sandwiches were old and so tough you couldn't bit through them or tear with your hand cooked sometime that day in old oil.. baconrator fries had human hair in them .. garbage . we will never ever go their again garbage .rating zero .o . went back and told manager . they gave us microwave chicken sandwiches trash also . buyers be ware of trash food . shame on them . read more

Omg I don't usually review fast food places but this place had the best customer service I've ever received in my life at a Wendy's and one of the best of any restaurant. One of the managers (I assume I don't know tho) came by and asked us how we were doing as we were eating and just overall made sure we had a good experience. read more

This Wendy's is the slowest drive thru and inside. They are in no hurry to do anything. They constantly mess up your order. When you ask them to fix it they think giving you a free frosty or fry will help the situation. The manager needs help in training the staff. Poor management leads to poor customer service. read more

I love this location! The young ladies are always pleasant and have a will do attitude and always smile even if it's 12:30am! They need to share some tips with the newest location over on I-20 next to Old Charlies. Ijs. read more

Slowest restaurant on the planet! They just don't know how to get it done. Manager has an attitude. Leadership. Leadership. Leadership. It's really not that hard. Staff is friendly overall. One of the busiest places I've ever seen. read more

While the appearance of the place is inviting the customer service is seriously lacking. I initially started in the drive thru and it was ridiculously long, on average they were taking five minutes per car, mind you I was about five cars back. Since I was just looking to get two frosty's I opted to park and run inside. When it was time for me to give my order she announced that she was clocking out and someone would come take my order, mind you there were three people behind me. The service is slow and lacking, the sad thing is that this is not the first time this has been experienced with this location. I will not be back. read more

Sat in the drive thru line for way longer that it should take. Employees were just standing around talking amongst themselves. Very slow service. read more

If you use the drive thru be prepared for 3 things. Getto, ghetto and get ho!! I've been here a couple of times and I'm quickly reminded of why it's important to come from a 2 parent household. If you're lucky someone might say "welcome to Wendy's may I take your order?" Last 2 times I pulled up, the weave addicts just waited for me to say hello. After ordering they tell you to drive around. You have to guess which window you'll be paying at. So I suggest stopping in the middle of both windows and pray for eye contact. The icing on the cake. Absolutely no exchange of words. Take your money, give you your food and close the window. Got home and my daughter found a long strand of hair in her burger(couldn't tell if it was horse or human). By that time I was too exhausted to deal with any more ignorance. Terrible service twice. Won't be a third time. If I do, I'll wear a t-shirt that says I sale weave and do nails for free to get a smile out of those #%$€¥!!! The McDonald's up the street won't disappoint. You will immediately notice how well trained the employees are. Like night and day. Wendy's must only require that you breathe. read more

Slow, slow, slow!! Waited in the drive thru for 30 min on my lunch, granted it's lunch time but that's no excuse to be in any line for 30 minutes. Then on top of that my food wasn't even hot read more