Trashed my Wendy's app! Drive trough so the Ambiance was a LOoooONG wait behind ONE (1) Car. After my last ridiculously long wait for a Wendy's breakfast sandwich we informed Wendy's Corporate and suggested How To Improve. They got Worse!! read more

Wendy's - Waiting all morning in drive through...sooOoo ....SloooOoow - Burgers Near Me - Conroe, Texas

Ok for starters, I have always loved Wendy's since they started. Always a go to for a quick burger or taco salad or chili and of course a frostie. Went to my local Wendy's today and what a disappointment This place is stripped of all color. Two booths one machine for drinks etc Both available booths occupied by single employees each so sustainers left with ugly institutional metal square tables. AC barely being used do hit inside. Flies infesting the drink machine and then following you to your table and dive bombing you throughout the meal. This decor is ugky and devoid of the whole Wendy's vibe. Cracker Barrel twin ? This place is a dump. My sallad has now been downsized but cost more. Can't tell you how bummed I am to see this happen. I'm done. read more

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1) They almost never "have" baked potatoes in the late evening. My guess is because the employees don't want to make them 2) They always send you to park in a spot, can't get the food out on time 3) Employees are some of the rudest I've come across The staff at this Wendy's are the perfect reason for lowering the minimum wage read more

Walk in A/C is set to 80 degrees. Order and they of stock of cups. Go to drink machine and 80% of the soda options are out of stock. 9 out of the 11 tables are empty, but have not been wiped and are covered in old patrons food. Basic order and it took about 15 minutes to come out with 3 total customers in the building. One of the only 3 customers is vaping in the corner without being asked to stop. Not sure what is going on here, but I feel like I'm on a hidden camera show. If not, just close the restaurant so people stop wasting their time and money on a store that isn't capable of basic standards of cleanliness or service. I will give this location 3 months until Wendy's corporate steps in and takes over. Edit...I posted the review when I got my food. Now I have to edit it because my 9 year old daughter just found a 1" long sharp bone in her chicken nugget. Unbelievable! read more

Wendy's - 1" bone in my daughters Kids' 4 PC. Spicy Nuggets - Burgers Near Me - Conroe, Texas

The food was very good, the nuggets and fries were top tier. We didn't have to wait long and it was hot and delicious.

This particular, Wendy's has the rudest employees. I keep returning because it's close to work. But it's just unbelievable how they lack basic manners the past two times I've gone they're handing me my food and completely ignored me just held it out the window I say thank you they again ignore me. I enjoy Wendy's food, but I won't be returning again. Too many other options with decent employees in the area. read more

avoid this place . There's a bunch of kids that work there and don't make the food good. As i walked in to this place the young kids where on their phones sitting where the customers eat . my food was cold and not well made . read more

Just wasted 8 dollars for no reason. Got served literally un-edible food. They coulda just told me to go somewhere else but instead handed me some diabolical concoctions. read more

Avoid this location. Walked in to have dinner and was greeted with vulgar hip hop "music" blaring from the kitchen. The employees saw us walk up to the register to order and turned around and ignored us. We promptly walked out. With service like this, do these employees really expect $15 a hour?! read more

The food here at night is mediocre. The morning crew is amazing while the evening crew needs to work on their social skills. They never appear to be happy and try to rush you out as soon as possible. I went inside to get some ranch and saw an employee in the back eating fries straight out of the fryer, completely ungloved. Very disappointed with what I saw. Management, please work to set higher standards for your crew. read more

Some Wendy's are really good. Their salads are quite flavorful. The Chili and Salt Natural French, as well. This Wendy's needs remodeled or update. I come for the Frostees!! read more

Wendy's - Frostee - Burgers Near Me - Conroe, Texas

This place needs a serious upgrade. Carpet throughout and old tables that look worn and not cleaned. Employees are working on drive thru and don't acknowledge that you have been waiting at the register to order. I don't mind waiting but saying we will be with you goes a long way. Ketchup dispenser is empty so they offer old sticky ketchup packets to indoor customers. Management needs to step in and clean this place up both physically and with the employees. read more

La comida es buena, pero no es un lugar agradable para comer dentro. Está muy descuidado, sin aire acondicionado, sucias y descuidadas las mesas, las puertas no sirven, los despachadores de papel de baño y jabón de manos no sirven. La cajera que atendió no muestra simpatía. Solo recomiendo para llevar la comida. Que triste porque el área donde se ubica es muy buena pero muy mal ambiente dentro del restaurante. No lo recomiendo read more

I asked for fresh food, this dude decided to say it was fresh when OBVIOUSLY It wasn't, shit cold ash

They don't listen. I told them I wanted an Asiago chicken sandwich, with no tomatoes. And they gave me a spicy Asiago chicken sandwich WITH TOMATOES, and then I went back in the get some nuggets they can't possibly mess this up. I told them give me 10 nuggets with bbq sauce. And they gave me SPICY NUGGETS like man is it hard for you to guys to listen and do your job?! Like if you don't like your job then don't ruin other people's food. Terrible service. read more

Ok $10 bucks for a puny chicken biscuit with potatoes that were cold and tasted like they were cooked yesterday. Coke looked like watered down ice tea no flavor. Haven't been to a Wendy's in awhile and it will be along while before I go back. Yes it's fast food but the only thing fast was how quick this place took my money for this garbage, while not delivering on their promise's in their business note of their commitment to quality and value. I can tell you for sure what I got doesn't read more

Wendy's - Super small chicken biscuit and cooked yesterday cold potatoes - Burgers Near Me - Conroe, Texas

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Hey single cheese plain and a medium Diet Coke is $9.07. It's a Realley bad deal just keep that in mind when you buy from these people they charge five dollars actually six dollars for a single cheese come on. read more

We had a last minute dinner decision to grab a quick meal at this Wendys. The customer service at the drive through was great. The young man knew his menu and the young lady preparing the drinks had great cs skills! With our order came 2 diet cokes and a coke. Told her we didn't know which was diet and which was regular coke because 2 of us are diabetic and unable to drink regular coke. She kindly offered to remake our drinks. I didn't catch their names but it was 7pm on 1/11/2021. Now the highlight of my review... That pretzel bun bacon cheeseburger was the BOMB and made perfectly. I am NOT too fond of burgers but this pretzel bun and burger was too good I had to write a review. The bun is soft and buttery! The mixture of cheese and goodies in the burger is perfection. TRY IT! YOU WONT REGRET IT! read more

Ordered two chicken wraps on door dash and they delivered two empty tortillas. Not even close and very clearly on purpose because they were wrapped in wrappers read more

Friendly speedy service. A must quick stop for the kids favorite items like: a snack size chocolate frosty, a tasty burger, fries and a strawberry lemonade. The most unbelievable thing that happened was I forgot my wallet at the drive-thru! And the manager was kind enough to say, "it's okay". I filled out a survey for the best service ever. My child would have been crushed if he didn't get his frosty and burger! Thank you Wendy's!!!! read more

Went last night. I'm giving one star because the strawberry lemonade was good. HOWEVER, I was served a burger that was so raw that when I bit into it, it was still cold and completely pink. I immediately felt ill. Threw everything back into the bag but forgot to take the rest of the drink with me. I asked for a refund and they had the audacity to tell me they couldn't refund me for the entire meal bc I didn't bring the SMALL drink back. If anything, pay me for the inconvenience! I accepted it and won't back. In addition to the raw meat, I asked for light sauces. It was drenched in mayo, ketchup, and mustard. So much so that when I took the bite of the raw meat, it spurred out of each side and landed on my clothes. By the time I got it back to the restaurant (5 minute drive) the excessive condiments and juices from the wet meat had nearly leaked through the bag. This is my second chance that I've given this location. The first time, I could smell the odor from dirty mats inside of the restaurant when they opened the window. I should've known then not to go back. Sad shame. read more

Very rude employee. i asked for croutons with my salad which was not in the bag, so i ask her again for croutons. She claimed that it was in the bag to which we went back and fourth on how it wasn't. She got visibly annoyed, handed me the croutons, and shut the window before i could even say thanks. She wasn't wearing a name tag either. If you make a mistake, own up to it. They are simply just croutons . i should've asked for a salad without the attitude. read more

Not sure who the kid was today but he got yall four stars. Order frosty and he made sure that bad boy was full. I had to wait five minutes, though. Not sure why because the place was completely empty. I mean I thought they were closed it was so empty. This place needs a little love. Maybe do some promos. Needs a revamp. read more

11/28/21-I ordered my husband a burger and fries through the app. He got there at 8:45 to pick it up and the woman told him that they were closed because someone didn't show up for work. They're not supposed to close until midnight. Poor management. We haven't been to Wendy's in years. It will probably be years before we go back. read more

great service ! staff was super friendly and food came out efficiently ! lots of positive vibes type beat

I waited 8 minutes for my order and got Cold food... I can't believe I spent over $11 for a burger and fries and a drink and got cold food not to mention only 2 cars in the driver thru read more

It's very disappointing to order the chili in the Drive-Thru only to arrive at the window and find out that there is no chili sauce or crackers. It would really be nice if the typical condiments that accompany the chili would be available. If not it would be even better if the people working the window would tell the person that is ordering when these condiments are not available. read more

We waited at the register for about 10-15 mins while a line formed and no one came to come help anyone. Their only focus was the drive through and not the line of people waiting to order. read more

Cost went up portion size down. Spicy chicken sandwich shrunk. Was disappointed in that

Decided to try to give them another try and what disaster it was once again. I took the time to order online to give them time to attempt to get it right. And in the almost 15 minutes of time they had they managed to get it wrong! Ordered a salad, 3 chicken sandwiches and drinks. I ended up with a salad and 2 completely wrong chicken sandwiches and a burger which I didn't even order meat. Took it back they tried to give me a bag with 2 unknown sandwiches in it, asked me 3 x what kind of chicken I ordered I repeated myself and somehow they managed to get that one wrong as well while I sat there. I will not be back add it to the list of the restaurants in that same area that can't get their stuff together! I love the area I live and thought it was a treat to finally get some restaurants nearby and yet all of them suck!!! read more

I probably haven't been in a Wendy's in three years but stopped in on Sunday March 19, 2023 at around 2:00 PM. I just wanted to acknowledge the crew that was working at the time as being some of the nicest, friendliest and accomodating people in any restaurant I've visited in quite some time. Often restaurant crews only gain attention when something goes wrong, but the crew on duty during my family's visit was great. I hope their manager gets this message because they deserve some positive recognition. read more

upon my entry to the store , an employee walked to the front counter and literally just stared me in the face without saying a word .. not a single " hi welcome to Wendy's , what can I get you? " " how are you ? " nothing. he just literally stared at me .. i didnt speak either cause I was waiting on him to ask me what id like to order then I eventually was like " so we just gone stare at each other ? " like tf ? I still wasn't greeted properly and ended up just spewing out my order. while he started ringing up my order , the current manager ( at the time of this post ) ended up walking over and sparked a conversation with me which definitely lightened the vibe. i asked what size a jr fry was and he ended up telling the guy on the register to ring me up for a jr and that he'd give me a medium instead. he also gave me a free large drink and while I was at the drink machine, the manager came over and we started talking again .. he ended up asking how old I thought he was and since I answered closely to his age I suggested he give me a free Cinnabon as a reward , which he did. I paid for 2 items and left with 4. ( I had a reward for free nuggets. ) read more

I am not one to complain about food much. But honestly this is the worst Wendy's ive ever been to. Last time i went it was awful, but i was craving wendys so i gave it another chance. This is the closest one near me. Im really disappointed. Cold food. All of it. The fries, nuggets, burgers... Life is sad enough right now with everything going on and all i wanted was a good hot meal from Wendys and i didnt get that.... Not a good feeling to spend money on cold food. Like it had been sitting out for a while. read more

We went to this Wendy's location over the weekend and I have to say I wasn't very impressed. Staff was absent for extended periods of time when needing service. The food didn't taste too bad but after going to get a refill I spotted cups that appeared to be moldy or extremely dirty! Very alarming!! read more

Wendy's - Burgers Near Me - Conroe, Texas

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My wife wanted a fish sandwich so we stopped in just before 1pm. I should have known something was wrong when a guys walked up and said his sandwiches were wrong. We get our food after a bit of a wait. My wife normally eats a few fries before she opens her sandwich. I jumped right into my spicy chicken sandwich taking a couple bites. My wife then takes a bite of the fish sandwich and said this thing is still frozen. We look at it and it was raw in places. She goes up to the manager with the sandwich to show him and he offered to make another one. She said no, just refund my money. So I go up with my credit card to get a refund. I said refund the whole amount since I am not going to make my wife watch me eat. As I am walking back to my seat my wife looks at my chicken and said near the middle is raw. It was gray in color like raw gray shrimp! I ate part of it! I think the reason I didn't realize it was raw is the patty is processed. It is pressed together. The crispy crust, lettuce tomato masked it. I wish I had taken a picture of both but I guess I was shocked and worried about eating raw chicken. The crew looked like they were overwhelmed. The French fries were overcooked. Ketchup dispenser was empty. I would give it zero stars if possible. My stomach was upset about 1:30AM until about 4AM. I did miss about a half day of work since I didn't want to get to far from the bathroom just in case. read more

They had 1 job and that was a kids hamburger with ketchup and pickles only and a #1 with mustard and lettuce only but apparently that was too complicated and 2 cheeseburgers all the way were sent home with me. After the toddler meltdown because I failed to be able to scrap 100% of the cheese (that I didn't order) off it was off to nap with no lunch because nothing else would do. Big fail Wendy's. If you can't handle options don't offer them. read more

Disgusting rude staff! Pretty much smart ass about how much ketchup I wanted on the burger. They drenched it. 6 dollars for 2 nasty burgers!! read more

I travel for work and this by far has been the worst drive thru experience ever. Was asked to pull forward to give my order but when I pulled forward was told to drive back through to place my order. Really? Told them they asked me to pull forward and now I would need to get back in line. Amanda was EXTREMELY rude and told me I saw she was outside handling other customers...the drive thru is in the back of the restaurant so there is no way I could see Amanda's actions. Asked to speak to the Manager and she, Itzel, was of no help except to say pull back around and place my order. Attempted to reason with the manager to no avail and left. 1 Star rating is because I had to choose a star to get my review posted. Zero stars is an accurate rating for this location. read more

Don't fall for the Hot Crisp Fry promises from Wendy's. I just left there and my fries were not even close to what their new national ad campaigns are promising. read more

Rudest staff ever. Questioned my wife twice on what she ordered. Would not answer questions about the menu. Tried getting a refill, was ignored for 6 minutes, finally just walked out. read more