*THIS REVIEW IS BASED ON THE MAC N' CHEESE ALONE*…read more The Mac N' Cheese was delicious. The cheese was a little runny but it was the perfect side to a fantastic sandwich. Overall, I would recommend.

After a long day, we decided to place an order for delivery to our hotel. Ordered 1/2 Fancy Nancy…read morechicken salad on a croissant and a cup of poblano chicken soup. It also came with a pickle spear and a mini round buttercream frosted cookie. The chicken salad sandwich was fresh and delicious, as was the soup. I highly recommend and would definitely eat at/order from this restaurant again!

I must say the service at this zaxbys on bradley is OUTSTANDING!!! Ive been here a couple times and…read morehad the employee Q and he is really an amazing and funny person. Ive came through drive thru and sometimes inside and amazing service and food. He made sure I had everything and when I needed something extra he got it for me and he is just a really guy. GIVE HIM A RAISE!!!! I love to see black excellence.

i came here with my family and they forgot our sauces, straws, and some of our food. She repeated…read moreour order back to us perfectly, yet still forgot about our order.

I arrived without preconceptions, never having visited before, and quickly realized this is no…read moreordinary fast-food outpost. Stepping inside feels like a deliberate step back in time--an appreciative nod to an earlier era of American dining. We were seated promptly by a waitress who took our order with efficient neutrality. She offered little in the way of engagement, ingredient explanations, or recommendations, simply waiting for us to decide. That approach is hardly a fault; her attentiveness shone elsewhere, as she refilled our drinks before they reached empty--a quiet, pleasing mark of care. The room itself is clean and classic in its color palette, with agreeable music underscoring the atmosphere. One of the genuine pleasures is the open view into the kitchen, where the team crafts smash burgers and other items in plain sight. I would prefer ketchup bottles on the tables rather than the single-serve packets that accompany the food, but the staff's ongoing floor cleaning throughout our visit spoke clearly to their pride in the workspace. Uniforms are sharp, and the manager was present, working the line rather than circulating among guests--an encouraging sight of hands-on leadership. Food arrived at a respectable pace, made fresh and transferred straight from griddle to table. Even with a busy drive-through, waits remained minimal. Pricing, however, delivered a jolt: a burger, side, drink, and shake ran more than $20 per person for relatively modest portions. There are also notable discrepancies between the in-restaurant menu and the app offerings. The unsweet iced tea was pleasant enough yet dilute--bordering on brown water--while the Coca-Cola was properly mixed, free of excess syrup or the opposite deficit, a competent fountain drink neither remarkable nor flawed. We began with the Butter Burger and fries. This ranks among the finest burgers I have encountered. Its sole shortcoming is size; a quadruple-patty version would have been welcome. The crust delivers satisfying crunch, the interior remains juicy, and the melted cheese, onions, and butter kissed on the griddle add layered flavor and texture that are difficult to surpass. The fries, cooked in beef tallow, gain a distinctive richness I appreciate; ranch remains my preferred companion for dipping. The Frisco Burger with chili cheese fries proved another standout--again easily capable of supporting a larger build. Minor notes: the sauce was applied unevenly, and the toast ran a touch overdone. The chili cheese fries themselves were well-proportioned. The chili carried robust spice and flavor, though beans heavily outnumbered the beef, all finished with a nacho-style cheese sauce. An American classic executed with solid competence. Yet the true glory resides in the milkshakes. The cookies-and-cream version is the finest I have tasted--intense flavor, generous volume, presented in an old-school malt-shop glass crowned with a cherry. It is simply unbeatable. The Kit Kat shake offers balanced candy-bar character without overwhelming the base; its creamy consistency flows easily through the straw and finishes cleanly. In all, a distinctive, well-run spot that rewards with exceptional burgers and transcendent shakes, tempered by portion size, pricing, and a few small service and presentation details.

Sad to see the ratings for here are low, I had a great experience. My server Harmony was very…read morehelpful, I couldn't decide between the double bacon or the Frisco, and she got me the Frisco with bacon and it was incredible. The food came out QUICK, almost immediately after I ordered it, I have no idea how they cooked it so fast. It was delicious, the prices were reasonable, and the service was outstanding.

Horrible customer service Everyone has a long face…read more I came in when it was empty and they still made a mistake on my order and forgot a whole burger. Everyone has a mad face including the manger who was scolding the cashier after he took our order. I had to drive back from our air bnb and get the missing burger and still had to pay for it. Even though it was the cashiers mistake.

Awesome food but more important, awesome service. We came in late after a long trek from NY and the…read morestore was 30 mins shy of closing. Not only did we not get met with the typical death glare for coming in so close to closing but we were actually met with a very friendly and helpful employee named Rachel. She was an absolute pleasure and delight. Thanks for having great burgers AND great staff !

Literally the best chicken I've ever had....& I cooks! Ok so apparently Yelp has a minimum word…read morerequirement soooo as I said best chicken I've ever had!

From the owner: Top Hat Style Chicken, Fresh Vegetables and Macaroni & Cheese served weeklyread more

Last time we came everything was on point. So disappointed this time. The fried rice was so hard it…read morewas like eating raw rice. Talked with someone and they gave us new stuff but same problem. My daughter hurt her tooth on the rice and we ended up throwing away 3 trays of rice and the new carton.

Food is great, for most part staff is good. But on several occasions I have seen staff clean…read morerestrooms walk out and start either fixing orders or bagging orders without changing. I addressed issue privately with manager and he pulled her to the one side out of view. It must have been something they laughed about and it could have been something totally seperate but the way it appeared was that it was this situation. I went back several times and seen same type of situations where gloves are crossed contaminated. It can make some people deathly sick. I don't understand why it continues..

The food is delicious. The service was great. The ambiance is peaceful. Great food and great…read morepricing.

Good food at a great price. Please don't tell them what other places are charging, I hope they…read morenever get the memo. Clean atmosphere and ample parking. See our YouTube channel Coolest Life.

Ok so I was wondering what was taking this guy so long to make my sandwich. I got the #13, the…read moreItalian sub. Young man was slicing the meat so thin. It's thinner than tissue paper, so much I can see through the pepperoni and salmi. Top it off this location has changed the price for a giant sandwich now. It's 20 bucks. So for a meal for my self it's 27 dollars. I'm not at a fine restaurant or eating steak lunch for goodness sake!!! I come to jersey mikes a lot but I won't set foot in this place again unless they fix things. People come here vs subway or jimmy johns because of the pile of meat put on sandwich mine looks weak!!!

$17 for a sandwich with hard, stale bread? I see why this place is always empty, even at 7pm. How…read moredo they stay in business?