Good Wendy's location, and they did a great job working under extra pressure. Shortly after we got our food and were enjoying it in the clean dining area, the power went out, bringing all current orders to a screeching halt. Despite the pressure of something completely out of their control, the staff did a great job with customer service and doing their best to get back up and running. Our food was good. read more

Drive thru worker had no interest in taking my order I said one thing and she told me to pull forward not even an "is that all" do better.

this is a disappointment my dissatisfaction is immeasurable my night is ruined. there are so many things wrong with this place. There was cum in my frosty, there was the head of a cow in between two buns and they called it a burger, and the nuggets were made with human flesh and looked like testicles, and finally they gave piss in a cup instead of lemonade. Do. not. go. here. P.S. there was a dude taking a massive shit in the bathroom and it smelled absolutely atrocious read more

Wendy's - Burgers Near Me - Chesterton, Indiana

I had dinner on a Friday night at the Chesterton Wendy's and went to the drive Thur . Not 1 person I saw had a hat or hair nets. Cashier I understand but the guy making my fry's and the sandwiches . Just something I thought the state of Indiana requires them. read more

Tom needs to learn to stop painting his nails and actually take a customers order. Waited for 15 mins with 3 customers in front of me that walked out because Ton refused to take any orders. read more

The food was good and the man who took my order was very sweet but there was barely anyone working and the service was very slow

Every single time I go here it takes NO LESS than 45 mins to get food. Even when there is only one person in front of me in line. There is something seriously wrong with this Wendy's. It's been like this for the last 4 years. Just go to the Valpo Wendy's if you really want the food. read more

They call it fast food right. It took an honest and wholehearted 18 minutes from being second in line to getting my food. Throw in that the food was basically still frozen so who knows what else is wrong with this all read more

Wendy's - a basket of fried donuts in a car - Burgers Near Me - Chesterton, Indiana

I go to this Wendy's almost every Saturday morning. I get the same thing 90% of the time. #1 is my favorite. Most times I have to wait do to lack of employees, I get it, but I have had some issues there in the past and not said anything due to employee shortages, but I'm tired of overlooking the problems. I went there this morning and though I appreciate they gave me the correct size of what I ordered, after I had to come back to get it, There were no apologies, no sorry for the inconvenience of driving back, no manager insight to handle the situation, and then getting only what they messed up on for the inconvenience of it all. I wasn't expecting to get anymore than what I ordered, I get food cost, but it was totally unexpected of non complacency of the situation. "Here you go,". Is what was said. No sorries, no compassion was given, I'm like "thanks??" I'll keep going there because it's the only Wendy's around me. But a little compassion goes a long way, especially when it's not the customers fault and just wanted what was paid for. I don't want anything free, or whatever you do to fill this survey out, I just wanted you to know what is going on in this restaurant. Thank you for your time. read more

horrible, awful customer service, your employees and manager (receipt says 'Mayson') are liars with very ugly attitudes. they ripped me off $9 and some change because they lied about my app coupon being scanned, and then overcharged me for items i didn't order and then REFUSED to refund me for them OR give me the items! like what the eff is wrong with you people. even the manager can't rectify the situation - you just cuss at the customers? please don't give them your business- just another location that needs to go OUT OF business. food was mid cus i've had so much worse but also just not worth what you pay at all. read more

Dirty stinky restrooms. Both the ladies and the men's rooms smell horrible. Dining room/ order area: Tile floors are sticky. Tables and chairs could use a good scrubbing. Zachary is very kind and gave us service with a smile. He got our order correct. Employees are very nice. Located about a half mile off I-94. Not a lot of people come to this location for lunch on a Friday. Almost had the dining room to ourselves. Constant flow of people getting food to go. This is the only Wendy's that we've been to recently that does NOT have a self serve drink machine. Convenience and location, oh, and friendly employees are the only thing in their favor. The only reason we would ever return to this location. Our half order of Harvest Chicken Salad, Southwest Salad was delicious! Teenager ordered Son of Baconator Combo and devoured it all. read more

We stoped here on a road trip for a quick drive thru dinner. The line moved quickly and our order was fresh and correct.

Super slow. 20 minutes to get fast food with only one car ahead of you is absurd especially at 3pm on a Wednesday with no one in the dining room and plenty of employees. Do better Wendy's. read more

Food is mediocre and the last 3 times I've sat in the drive through for more than 20 min... with 2 cars ahead of me. Takes way too much time for fast food read more

Poor poor management. Mind you, they are open until 12am, MIDNIGHT. EVERYTIME I have been there between 7-8pm, they are OUT of Potatoes (baked). I hear chili as well. I was told by employee, potatoes go in oven first thing in morning and SHOULD also be put in, in afternoon. Really ???? I truly used to love this place. Thumbs down . Finally, last evening I tried once again, none. So I ordered the French fries with Cheese and bacon. THEY WERE COLD.!!!! read more

I had a wonderful time, my cashier was sooooo friendly and sweet, he looked intimidating at first, but really was a big teddy bear. He was my love, the four for four was my second. read more

Wendy's - Big Teddy Bear Cashier - Burgers Near Me - Chesterton, Indiana

Don't even bother coming here. Unless you like terrible service, wrong order, copious amounts of mayo and jerky burgers. WORST WENDYS EVER!!! I could literally have done better with zero training. read more

New Chicken burrito is disgusting. Fries cold. Not coming back. If these places want to charge over $10 for a freaking meal you better get your crap together. read more

Got a burger was so dry and old must been there for days. Also did not add mustard. First bite bun fell apart so dry.

If I could give 0 stars I would. Idk how much the guy in the evening shoots up but he needs to chill. Messed up my entire order, talked to Taylor the manager in the morning about the previous night and how we wernt from here and just wanted a refund. She then agrees and said how she's been having ppl call all morning about how terrible the food was the previous night. Pulled about around 4ish and talked to the night time guy manager who was extremely rude cussing out my bf telling him how he's not giving us a refund bc we don't have a receipt because the guy didn't give us one even tho we had proof of purchase. Then tells us there's nothing he can do and said he would call Taylor but never did. We asked for his name and he wouldn't tell us and jus kept asking for our name and being extremely rude telling us we're holding us his line even tho we tried to go inside and the doors were locked. Ended up with him saying he's calling the cops and how they're going to arrest us... okay honestly the worse Wendy's especially in a tourist town. FIRE THE NIGHTTIME MANGER WHOSE ON SHIFT 12/24/23 @ 5 pm going to get in contact with store owner and let them know this apparently occurring terrible service.so sad especially during Christmas Eve. read more

Just ordered door dash with them they forgot a bunch of my items. They do this every time u get this place worst wendys in north west indiana read more

Ordered a fish sandwich today and it was horrible. First bite was like swallowing a half container of Morton Salt. Second bite was worse. Don't order this - ever. I threw it in the garbage. read more

Lady at the window said it will be a two to three minute wait on fries, i said that would be fine, we paid, then she asked me to pull forward to wait (not a single car behind me), I pull forward and wait. About three minutes later they bring me my food, my two cheeseburgers I can immediately tell they are not fresh just by looking at them, touching them they are definitely old and only warm to the touch, not hot. Two containers of fries one was fresh and hot while the other is old and slightly warm. Now what was the point of telling me there will be a wait on fries if they are not going to give me fresh fries for the entire order. Dining room was closed otherwise I would have paid a visit in person with a manager to inquire about the situation. Not sure if I will be back to this Wendys location anytime soon... read more

This Wendy's no longer seals their bags for Uber eats delivery. They do not care about customer food safety. All bags should be sealed, so customers know that their food has not been tampered with. read more

I used to love to go here but today was just awful. The staff here are so under staffed and it's not worth the time to go here anymore. They recently took out the sunroof and the place is more crowded & super uncomfortable. read more

SLOW I can't believe how long it took to wrap up 4 sandwiches and a salad!!!!! Pretty good food though! read more

Having a gab session while I stood there and watched. Wanted over 10 mins to even place my order. Had someone lean on the counter and stared at us while I waited to place my order. No hairnets. A girl had her hair down in her face. The smell...smelled like rancid grease. Heard an employee say he didn't know how to make a certain burger....would rather of gave them no stars. Then attitude while waiting for our food. Then getting yelled at by employees. Professionalism is out the window at this location. read more

My fries (the 1 food item I bought) were old, stale, and literally scooped off of the floor.

The service here was terrible and the employees have no idea how to use the Wendy's app (which is also garbage)! My wife and I both just downloaded the app to try out at Wendy's Restaurant #4185 and we couldn't use guest checkout without adding my credit card to the app(so now Wendy's has my info on file... BS!). Then I couldn't "check-in" once in the restaurant (kept getting a "failed to check in" error). The employees could see our orders on their screens but refused to make our food without us checking in or "proving that I paid for my food". I showed them our pending orders in the app but apparently that wasn't good enough. I had to show them my online bank statement (very invasive!) to prove that I bought the food. Then I saw that there were 7 separate charges and 5 voids on my account. The "manager" at this Wendy's told me straight up "this is why we don't like mobile orders" and that "it's not our system, it's some system in a different state". All while they have HUGE mobile order banners hanging up around their store... Then while I was waiting for my food, I could hear her (manager) loudly talking trash about us to her coworkers. Worst service ever! Deleting the app, and won't ever go back to that Wendy's! read more

We've always been happy with our visits to this location. The service may not be the fastest, but, the restaurant is clean, the employees are friendly, and the food is hot and fresh. read more

The drinks have 5/7 of ice in them so you are definitely getting ripped off on your drinks. And when you order a kids 6 piece chicken nugget, you have to pay extra for fries. It doesn't come with them. Can you say RIP OFF?! O read more

Second trip here. First trip i watched them mess up 4 orders in a row. Spill pop all over a tray. The cashier was cussing. Tonight they gave me a bacon n cheese potato instead of broccoli and cheese. and messed up two orders ahead of me again read more