We have been ordering from this location for many years. Our order yesterday was perfect as usual. Their food is always fresh and delicious. We order using the app and pick it up in the drive-thru. We also eat inside sometimes and it is always clean and relaxing. Definitely recommend! read more

These guys really Aim To Please!!!! The biscuits are the best in town- and they're cheaper and healthier than donuts!!!!! Mario makes sure every order is quick to serve AND correct!! read more

#1 I got there roughly about 3:10pm and went inside due to drive through very long almost to the front door but didn't get my food till 3:35pm. #2 after waiting about 20 minutes and they notice me standing there getting impatient they have the nerve to ask "do you have a order?" Like if they just completely skipped my order or "forgot" #3 when making my order at the end before paying I asked the employee "Analleli" that is the Bacon Double Stacked rite? She said yes. Not until I got my order and check and corrected her she proceeded to argue with me and say that's not what I asked her. If this employee doesn't understand English she simply shouldn't work the front counter. I would recommend putting her in the kitchen. Horrible service skills. Never had a problem with this place besides with this dumb bitch. Not only did my order take longer than necessary considering it's "Fast Food" but the service was horrible. read more

I've always had this Wendy's as my go to. I don't eat the burgers or anything, but the nuggets never disappoints. I just went there right now, the fries were perfectly salted, cooked not too soggy or hard but long, crisp, and soft. The frosty is always good, classic Wendy's. I just went there and my dad wanted to change what he ordered online for the drive through but wanted to change the order as what he wanted wasn't on the online menu. The girl working was wonderful, understanding, and easily able to fix it for us and we paid what we owed and no one had to argue or get aggressive. Unfortunately I don't know the girls name, but one girl working night shift at April 16 deserves a raise. Wonderful. read more

My chicken nuggets where pink and not cooked I got very sick of them the food was horrible the service was slow but all fast food have there slow days. read more

This is a very ghetto Wendy's. It's 92 degrees outside and the AC is broken. They have several fans running inside. The restrooms are out of order. There's homeless people in the back parking lot. Food is good though. read more

I didn't get his name at the drive thru window tonight at 8pm December 29. But he was so respectful and nice. It felt like I was back in Texas. Thank you read more

The Wendy's on Oswell is the usual location I go to since it's nearest to my house. Today I was met with a wire string what looks like hair on my fry I am disgusted and lost my appetite I will NOT be going back. read more

Wendy's - Hairy fries. - Burgers Near Me - Bakersfield, California

First timer review as i pulled in the line was kinda long but once i paid it was pretty fast the employees were fast and friendly aswell and the food was good will definitely be back the only reason its not 5 stars is because they did not include ketchup for my fries read more

Once I had the seasoned fries/potatoes, I was hooked! I didn't realize how good their breakfast was. The #1 Maple Bacon ChIcken Biscuit or the #5, is usually my "go-to". Plus, always, to go with the fries, a side of gravy. This morning, I had an issue with my meal, but didn't realize, til I was home. Called, spoke to Tonya, who will accommodate me, on my next visit. They were willing to fix the issue, immediately , but I chose to go back at a more convenient time. I frequent here for breakfast, when I am on the go- and never have an issue- the workers are always friendly, and the food is always HOT. That's a MUST for me. Thank you & to your team, I'm sure you get more complaints, than actual appreciation, that is why I am here now! read more

Prices are ok Service was ok Line super long and moved slowly You'd think that because the line was so long your meal would be hot and fresh. Disappointed with the stale limp fries!!! Cold burger Nuggets were at least decent! It was a bummer because really like Wendy's! I'll give them another try sometime in the future. read more

If you were looking for Wendy's to be "fast food" you will be massively disappointed. The Oswell and Bernard location is currently understaffed, they always have a drive-through line that takes 25 to 55 minutes to get through, and the staff is not very friendly. Food is OK, but not exceptional. It is very sad the way that THIS Wendy's is handling the Covid crisis. They have bad service, and mediocre food, And when management is advised of the problem, they do not seem to care. Ordering using the app, does not make things any faster. There is no curbside service, and you wait in a very slow drive-through line. read more

I see the bad reviews, but fortunately I didn't have a bad experience. I used the drive-thru and there was a few cars in front of me. Surprisingly, the line went pretty fast. I'm use to waiting forever at a Wendy's drive-thru so this was a plus for me. I waited for about 5 minutes to get to the speaker. Not bad at all. Then maybe another 5 minutes to get to the window. A 10 minute wait over all. When I ordered at the speaker I didn't have any problems. I asked for 2 Jr bacon cheeseburger and 2 small chilis. They gave me my total and I drove up. When I got to the window the cashier smiled and repeated my order. I told her that was correct. I payed and they already had my food ready. I didn't wait at the window. I basically just payed and they handed me my food. I was a bit impressed, but I checked to see if everything was inside the bag. I opened the bag and saw my order was all there. They asked me if everything was fine. I told them I was just making sure I wasn't missing anything. What they didn't put inside the bag and I didn't notice were napkins. I didn't mind as long as I wasn't missing any of my food. I give them 4 stars because the drive-thru went fast. Something I never experience at a Wendy's. Also, the cashier was greeted me with a smile and I didn't have to wait for them to make my food at the window. read more

Wendy's - Front of the store. Credit goes to google maps. I wasn't able to take a nice picture like this lol - Burgers Near Me - Bakersfield, California

If the food wasn't good, i would have given them 0 stars, but it's only the food that's doing them Justice. I don't mean to be racist in ANY WAY but the cashier was a Mexican lady. I could NOT understand her so we had to both repeat ourselves. Also i asked to get another 10 piece chicken nugget and it wasn't included in the receipt.... Then the lady serving it to me forgot it was takeout so she had to take it back and too 100 years to bag up my food. read more

Gave one star because I had to put at least one . The absolute worst experience I've ever had. When I wait 45min in a drive thru I expect my order to be correct. I got home realized They didnt mark our sodas which is a health concern being my mom is a diabetic. We asked for pretzel buns instead of regular didn't receive them. Also asked for ranch didn't give us not one. My lettuce wasn't even on my sandwich the chicken was so dry it was like I was chewing on jerky and our fries were stale and cold . Very disappointed. read more

Worst cheese burger ever. Dry and tasteless and I'm sure was made hours before I received it. I used to love Wendy's but doubt if I will ever go back. read more

Slowest fast food I've ever ordered. Cashier seemed annoyed to talk to me. I like Wendy's but this location makes them look terrible.

This location has the slowest service of any other drive thru I've been through. They clearly are taking their time while I've been in the drive up for over 25 minutes, stuck, and I'm still the fourth car back. If you can't figure out fast food, then the team here needs to find another job. I don't recommend this location. Avoid at all costs. read more

Just your average Wendy's. Excellent customer service, my order was done right, good location and my order was prepared quickly. My favorite item at every Wendy's is the spicy chicken sandwich. read more

Literally stood here in line for 10+ minutes without so much as an acknowledgment from staff. Not the business.

This is the most bizarre Wendy's I've ever visited. The lobby is locked so drive thru is the only option. The drive thru line is incredibly slow. It's inexcusable really. You can be the 2nd or 3rd car in line and STILL spend 20 minutes waiting to pull forward. The location needs to just be shut down or a complete overhaul of staff needs to happen. Please hire a manager who knows how to manage. read more

They called my mom Eric instead of Erin. And the fries were kinda bad not gonna lie. To be fair the burger was good and the frosty too.

They missed basically everything from my order. From the burger to the sauce. They need more staff and a store wide refresher on how to make items. I've received cold burgers, burnt potatoes, etc. will not be going back to this location. read more

Wendy's may have good food. I said "MAY HAVE" BUT THEY HAVE THE VERY WORST WORST SERVICE EVER!! They need to FIRE everyone that works there including the manager, no especially the manager! And get someone that's wants to work and knows how to manage a busy restaurant. I mean it's really really ridiculous that they have to lock everybody out of the restaurant except the drive-thru just to keep up with the orders really ridiculous and that's what I was told when I called yesterday to ask them why the lobby was closed they told me that it was too busy for them to keep up with it all so they close the lobby and just focus only on the drive-thru which by the way takes a good 30 to 40 minutes to get through this drive-thru where maybe about 10 to 15 cars can fit or is typically here at one time, and that's ridiculous. It's ridiculous because if the manager cannot even get enough people trained to handy handle the front and the drive-thru then what good is any of them?. In my life I have never seen anyone close the front lobby to the public because there's too many orders coming through for them to keep up. It's just a bunch of people that don't want to work that stand around most of the time five people working on one order at a time and it takes forever to get through the drive-thru and they won't let you walk into the lobby to pick up a doordash order because they can't handle it. I avoid this restaurant unless I'm being paid $20 to come here other than that I flat refuse to come here to pick up an order and deliver it and I will never eat here myself simply because it's extremely inconvenient It's highly highly annoying and it's not worth it. Wendy's I've been to plenty of your restaurants and I've never seen one run this way before and get your act together Wendy's Oswell Bakersfield !!! Five thumbs down! read more

Hot fresh fries but the new made to crave BBQ cheeseburger was sloppy , skimpy on the fried onion straws but those where tasty at least because the burger itself was dry and flavorless, there drive through was slow too. Cashier wanted to swipe my card twice because she thought the register errored turns out she errored. $9.11 total for a single patty medium combo, rip off considering the burger was the main part and of my was a fail. Not sure if there consistant since this was my first visit to this location. 2 stars because of the fresh fries. read more

Slow to nonexistent service. Counter worker is ho hum about things that it appears he hates his job. A simple order is incorrectly served. Instead of a single no tomatoes, he delivers me a double with no lettuce. A double with one cheese and no pickles is given to me as a double with two cheeses and no onion. Ummm ..., ok? When burgers taken back to be corrected, he tossed them and he's scolded for not taking order correctly by lady, but I show the receipt. The order was taken correctly but not executed. Lady says mockingly, " He will have to wait." After another long wait, my name is called and my order given, she says, "sorry about that." My response?- "NO, YOU ARE NOT!" Pathetic. Won't be coming here again. Poor reflection of an excellent fast food restaurant with good reputation. Manager should do a little shake up and bring some life to this dead joint. read more

Ordered our food at 1:21pm, sitting here waiting for our food and it is now 1:48pm and havent received it yet!! This is the absolutely worst service I have ever experienced!!!! Ither people are now standing in line asking for a refund. Wendys Corporate Managers, this needs to be seriously addressed!!!!! read more

The slowest possible drive thru. I have been in line behind 3 other cars, not one person inside and it's been almost 10 minutes. I don't understand WHY unless they are making nothing until it's ordered first. read more

This Wendy's is soooooo slow I don't get it . You can't go inside for some reason . So annoying especially when I always only order a salad. The usual wait in line is 30-45 minutes (that's on a before 12 day) after 12 it's usually a longer wait. There's always a line of cars. read more

My husband and my daughter just went through the drive-through and as we've always been told you can get burgers at any time but they were straight up told no we're focusing on breakfast right now so I called and they're like oh he could've got a burger but he would have to wait I was like well he wasn't even given the option to wait so I'm saying you can order burgers anytime day or night that's a lie read more

As far as the food goes, it's good. I do recommend Wendy's, however, not this particular location. Service is awful. The women there do not acknowledge you. I understand we all want to go home, but at the same time be courteous. read more

I decide to give Wendys a second chance so I came to this location, I ordered chicken nuggets and they were kind of stale so I could tell they were old and just sitting there, I ordered a few cheeseburgers and they were very tiny like the size for a child, and they got my order wrong! I was missing an item. The only good thing was the frosty read more

Normally this wendy's hovers between a solid 4 and a cold 3 but today Red Pigtails hit an all new low. 2 stars would almost be too many, All Cold Everything. Fries... Cold. Burgers... (+=). Drinks...New?? Side Cookie was good.. after 15 seconds in the microwave. Overall Sad performance today.. And who's Dave? read more

Another fast food review... yay? So Wendy's, home the the infamous Frosty can't be all bad, right? Well for this restaurant review we'll just hit the hightlights. First of all it is frigging hot in Bakersfield and it should be a law that all restaurants have air conditioning. Altho this joint has AC I font know that it is working properly as it is warm in here. The food is, surprisingly enough about as good as one would expect fir fast food. The dining area is clean, the staff is polite and our order came without mistakes. read more

This is a very old location and it shows, It really needs some revamping because it still smells like the 80's . however that's my only real complaint. It's not the fastest fast food option but I feel like their quality is a lot better than most. you can eat healthy here and not break your bank or your diet. I usually go for the power Mediterranean salad and maybe some nuggets. the staff is always over the top nice and every time I've ever gone it's not that busy at all. read more

I went to Wendy's on 12/23 at 1:15 pm Ordered a number 4 at the drive thru the person was very professional however they had no mustard I don't understand why a burger place as well know as Wendy's would run out of mustard so I canceled my order and went else where I will not be coming back to this location due to the fact they might not have mustard Hope they fix this problem read more

3 minutes from 10:30 and they refused to serve me lunch . Way to keep your customers satisfied!

I am so done with this location. Always super slow and refuse to park cars in the drive thru with large orders. Tried again this morning and after waiting nearly 15 minutes in the line I finally got to the speaker at 10:33 and they refused to make a breakfast order. The menu was still set for breakfast! Poor customer service over and over. Never again. read more

I would just like to say that the food was horrible I walked out gagging and throwing up food had a disgusting taste and nothing was hot I ended up throwing all my food away I don't think I'll be coming back read more

Waited over an hour for an online order, couldn't go inside. Honestly worst customer service ever too.