A few months ago I decided I wanted to get myself a Bronco. I guess we'll call it my mid-life…read morecrisis. My first thought was "Oh it'd be cool to get a 1970's Bronco"...then I drove one. As much as I loved looking at the truck, I didn't love the ride. My first car was an 86 Ford Tempo, I nearly died 3 times in that car and I still felt less safe in that 73 Bronco as much as I wanted to love it. So I started to scour the internet for a modern Bronco. After 3 months I found it, a custom Wildtrack in Ohio at The Auto Livery. Now I have a tough time buying shoes online without trying them on first so buying a car online was not something I had ever done but this was the one so I out in an inquiry. After a restless night I heard back from Jason at The Auto Livery promptly the b Next morning and started the process. Jason had spent a few days with the car and knew it inside and out. From the backstory about the owner to every detail about the car he made me feel like I was standing right next to it. I hired a remote team called the Lemon Squad to check the car out as well and Jason worked fast with the team to get me the report. The financing process was incredibly smooth with Natasha. She was always available to answer my questions and got me a great deal. I can't say enough about the team there at The Auto Livery. They made the entire process a breeze. Jason stayed in touch overseeing the shipment, confirming delivery and even helping me figure out how I accidentally turned off the running boards 2 days after getting it. If you need a car you should check them out. I honestly could not be happier. Its perfect.

This place will sell you a lemon do not trust these people Randy is a joke. The owners son brother…read moreor whatever he is Jason is a joke they sold me a car with a do not drive warning from FCA for a airbag recall that has killed and injured a lot of people but this place will try and kill you for a buck the place they sent me to for the fix is a joke Jake Sweeney did a half ass job replacing the airbag yes they put in a new airbag but couldn't reset the airbag light so it's true what they say crooks hang together you have been warned don't trust these people and Ohio has a law that this should not happen but this place is about taking your money nothing else

Bought a used Mazda CX 9 SUV fromStagobs Auto. The car had…read morelow miles, no damage, a clean interior, and fun to drive. I did my homework. The Carfax Report came back with a clean history. Took it for a "used car inspection". They found one minor issue which the owner propmptly took care of. All communication with the owner was prompt and helpful. I feel he is a fair and honest man. The price was more than fair. Could not be more pleased with this purchase.

Would give a zero star if I could! Absolutely the worst car experience I have ever been through!…read moreSold me a damn Lemon after lying repeatedly to me about the issues! My fault for trusting a crooked man! DO NOT BUY A CAR FROM HERE!

I got my 2 serpentine belts and tension pulley done also with an oil change they were fast and…read moreefficient. Thanks again

I purchased a 2010 F350 from Imran back in August, only to find out when I attempted to trade it in…read morethat they sold it to me with frame damage. When I asked someone I was told there's nothing they can do about it, and asked if I checked the CarFax. Here's the thing, it didn't show up on CarFax, it showed up on Autocheck. They knew that, because they purchased it from the auctions where it's notated on the Autocheck report that it was announced at auction. I understand as is with used vehicles, but willingly putting people in a vehicle that would not adequately keep them safe in anything outside of a fender bender is just down right atrocious behavior.

Terrible place bought a car 12000 down signed papers got keys enjoyed haha first check engine light…read morecomes on tire blows out no spare no jack to first day having car cost me 300 for a tire everyday was something different. As i looked at contract of sale I was like holy crap. 19900 car jumped to 23000 before fees I put 12 k down means financing 7900 it jumped to 11000 and final after loan was 33000k other stuff can't talk about. So they yo yo me called the financing people rhey told me deal returned now I'm sure there will be comments to cover booth but I called and called to get my dp back which is law BTW full dp back not partial full. I get 8 grand I ask so I did 4 grand of damage in 15.5 days no I didn't by the way 4 grand I ask for a statement of repair or charges from shop nope didn't get them oh yea I also never signed a release of contract car taken and i wasn't behind on agreed payment now of coarse contract void in real world but I'm just saying I've been nice and understanding I don't care if someone has to bring me cash or what but I'm bout to lose my mind never have I had a refund or return electronically pend in my bank something smells off so yea good luck yall dint get caught in the yo yo

I live out of state. Purchased a Chevy Avalanche from Adam. He took pictures and video and sent…read morethem to me so that I could see the truck APPEARED TO BE IN EXCELLENT CONDITION. Unbeknownst to me, the entire undercarriage was inundated with rust. I drove this truck LESS THAN 20 miles and the fuel pump went up. While the truck was on the lift, the mechanic informed me that this truck will not be allowed to be driven on MD roads because it is littered with rust. The fuel line is ready to rupture as well as the steering. I have grandkids and I told Adam I had kids that would be riding with me. He knew this truck was nothing but rust. He said the only rust was on the lower door panel. But that was a lie to get me to buy this truck. I asked for video of the undercarriage as well and he sent video of an area with a small amount of rust, intentionally. When he took video of the inside of the truck, he totally hid showing me the cracked dash, intentionally. I've reached out to him to buy this truck back and void the sale but he keeps coming back with "let me check." Then just the other day he told me to talk to the finance Dept to buy truck back! Does he think because I'm a woman that I'm that stupid! He sold me the truck, not the damn financing company!!! So I would suggest not buying a vehicle from a deceptive dealership and I will be suing this dealership for deceptive practices! I am fortunate enough that I have his voice and the dealership on video lying and in numerous text messages. I'll update here shortly as well. #autoempirenorth

The owner of this business which is Kevin. Is very honest and upfront. This is a great place to buy…read morea car. I would recommend this place to anyone who is looking for a reliable car.

Zero stars for a total lack of integrity and poor customer service in their service department. I…read moredidn't buy a car here, so maybe that department is better than the service department...? I don't know but I know I wouldn't risk it.! I had some repair work done here on my exhaust. The quote was around $2k but the service manager called me and said it really needed one more thing to be "safe" and that would cost $300 more. I approved that under the caution he was giving me for the issue. Spent $2,300 here-had to literally take out an unfortunately high interest loan for this unexpected repair so my total personal cost for this transaction came to $2,749.85. On the phone approving the added suggested "repair", I asked the manager if he would mind seeing if he could get my back seat back on track (I'd taken the seat out when moving and couldn't get it back on by myself. He said, "if you'd like me to run a diagnostic on that, I can.". Silly me, I thought he might take 5 minutes to lift it back on track without gouging me further. Nope. And strangely, he actually was snide about it too. I declined the added "diagnostic". The literal day I drove my car home, my brakes went out ENTIRELY! No warning whatsoever-NO BRAKES at ALL... brake pedal practically webt straight through the floor! Scary!!! So 10 minutes after picking my car up from their "service" department.repair, I had my car towed to a different auto service place. They hoisted it up to look at the brakes and then said, we can fix the brakes, but I've got to be honest, It would be unethical for us to repair the brakes on this car because it's so damaged underneath with rust that you're quite literally in danger of the wheels falling off if you hit a bump just right. You'd be throwing money away fixing the brakes." I was devastated!!! As I'd literally JUST THAT DAY taken out a loan for the exhaust work Rose Automotive did. I was beside myself and mentioned how much I'd spent on that repair earlier that day. This man said how sorry he was that company did that to me. He said, there''s no way whatsoever that whoever did those exhaust repairs wouldn't have seen this car isn't safe anymore and not likely to last much longer at all and would've known charging you for that kind of pricey repair on this vehicle would be incredibly unethical and generally futile. He said, you could've and should've used that money as a down payment for another car. So, the literal day after paying Rose Automotive that much for a repair, I drove straight to another repair shop and then straight to a dealer and had to purchase another car. I suppose the only saving grace in this entire ordeal is that had Rose Automotive been honest with me, I would've spent even more money with them to buy a car off their lot, but after this horrific experience with that company, I shudder to think how much they'd likely have screwed me over for more money on one of their cars. This was horrible! I'm disgusted at such an astounding lack of ethics and put together with the incredibly snide and rude attitude in general of their service manager, I could never in good conscience not have left a review to warn others not to trust this sleazy, scamming company.

Applied for a loan online. Got a call from Rose automotive that they got our application ( didn't…read moreknow that I applied through them ) sent the documents they requested. Spoke to Michael Larkin he sent a link to the car I was looking for . He said he would have an approval that evening . That was Wednesday, still haven't heard anything from them... a simple email stating they couldn't get financing done or we are still working on it or something would have been nice