I used the Urgent Care Center late on a Saturday afternoon. The PA who was on duty was absolutely…read moreprofessional in every way. He was alone but handled all aspects of my visit seamlessly. I was impressed with his attention to my issues and his gentle and competent manner. He urged that I follow up my visit with a specialist and explained the reasons that it was important for me to do this in a manner that I could understand. I highly recommend this facility for any emergency or when a family physician is not available. My husband had to go in this past weekend for a sinus infection. He was so impressed with the medical personnel who cared for him. She was professional and personable. He said, "She was just great! You can't do a better job that she did. That place is the best!"

Took me right in at my appointment time. Thoroughly checked me out. Very professional.read more

If only all CVS stores were as great as this one (in fact, if only all *non*-CVS stores were as…read moregreat as this)! We went there yesterday with my mother, after eating lunch at a nice little place in the same strip mall (see my next review). Not only is this store large and clean, very well-stocked and with wide aisles - but the two cashiers (Troy & Brendan) and the manager (David) were a superb example of TERRIFIC customer service. Seriously, every store should use this place as an example.

Calling a nurse practitioner a hospitalist seems misleading? I would feel better knowing a…read morephysician was in the hospital for emergencies, not someone that never went to medical school. I suppose cost savings outweigh patient safety now?

The staff here are extremely incompetent. I went to get blood work done six months ago, and called…read moreahead giving them my insurance information, twice, over the phone. When I arrived on location, I verified the information at the desk with the secretary or office assistant. The women took a copy of my insurance card and verified my appointment, and the fact that I called ahead. Now, six months later, I am receiving calls from a debt collection agency for 1,300 dollars, and the hospital is claiming that I didn't have my insurance cards. As you can tell I am very frustrated with the below amateur level competence of staff.

This is a great hospital with a very good emergency department. The nurses are very attentive and…read morecaring.

We had to go back for a check up for a TB test and the receptionist was very rude…read more She gave my boyfriend attitude the first time. The second time we went up to schedule an X-ray, she didn't even give us a chance to say what we needed to do. So she took the paperwork and walked away. Then she had to go figure out what was going on. A few minutes later she came back blaming us for not telling her that we needed to schedule an X-ray. "We went sent out here by the nurse to schedule the X-ray" "What do you mean schedule? We can do it right now " "Okay then we will do that? She said to schedule, I don't know" We would have told her originally, if she had let us talk. The nurses were fine, receptionist not.

After having an unrelieved migraine for 3 days (plus sinus infection), the best they could suggest…read moreto me was to take Tylenol. Plus, whatever garbage they had on the tv was R-X rated. The language was inappropriate and sexually very descriptive.

Internal medicine doctor was physically abusive towards patient and patient family. Yelled at…read morefamily and stalked them. Stated that patient was not worth saving. Lied on patient status and exit report. Requested new doctor but nothing was done. Complained to Wellspan and nothing was done.

I can't say enough about Gettysburg hospital! Every time we've gone there, the staff is so…read moreprofessional and friendly. We've never had to wait an excessive amount of time. They always explain things in a way that's understandable and also explain the next steps. During a recent ER visit that turned into staying overnight for observation, I had the nicest and most caring nurses. I definitely recommend!

Great experience!!! I just googled an urgent care in my area and a few popped up. But Their website…read morecaught my eye. I had No appointment. I walked into this establishment and was met by a lovely bubbly receptionist that helped me prepare for my first time visit. I stepped on a nail and it was embedded in my foot. After I signed all the paperwork I was greeted by a very charming and pleasant Assistant who took my blood pressure and weight. Soon following the Doctor entered and explained (in layman's terms) exactly what he was going to do for my injury. He really made me feel comfortable. Im always anxious when I visit medical facilities. He removed the nail quick and swiftly. I am a self pay patient (no insurance) and the cost was reasonable. I will definitely be back if I have any ailments. Best staff ever!!!!! Thank you Magass Family Medicine & Urgent Care.

I had a bad skin tear just before driving 11 hours to get home. I called Dr Magass and asked to…read morecome in. He cleaned and dressed the tear and it healed very well. I would go back if I need his help again.

Stay away from this hospital! You will be treated horribly by the staff here. I honestly can't…read morebelieve this is allowed to go on in a hospital. The doctors don't seem to care if the reason your there is taken care of or not. They couldn't care less. Whoever oversees this hospital need to take notice and change how the hospital is run. Because it's really sad and unbelieveable they way it is now. If you do decide to use this hospital don't expect much in the way of care then they send you an outrageous bill with made up charges. When you call the billing department to discuss the charges, you will be told, it is what it is, there's nothing they can do about it. Oh, and that they can charge whatever they want for services rendered. So how would you like to pay?

We had to go to the IV center, and they would not give us a good faith estimate. We explained to…read morethem that it was federal law. They gave us a lot of different reasons why they would not give us one. And they told us to go ahead and get The infusion without Insurance approval because insurance would most likely approve it. It took us a little over a week and probably fifteen phone calls before we were finally able to force them to give us a good faith estimate. We contacted Wells spans office of patient and family experience. They never returned our call, never talked to us.And just sent us the letter saying that they had talked to other people in the hospital and that everything was good.

Awful place. Wouldn't even let me check in for a hematoma less than an hour ago. The lady at the…read moredesk said go to the hospital. Lady you are literally the office assistant not the doctor. You refused me so Heres your 1 star.

some of the least professional medical staff i've dealt with. very sketchy! my doctor liked to…read more"talk with her hands" and was waving around needles. try to find another location if you can! 0/10 wellspan!!

TLDR-They let my dad die over gross negligence…read more My dad, a veteran, visited Wellspan Chambersburg in March of 2026 after I insisted that he go in, as he exhibited all the classic signs of infection that I was concerned would progress to a bone infection (osteomyelitis). He was an uncontrolled diabetic with an A1C greater than 10, had an open wound on his foot that wouldn't heal, which was turning black, doubled in size over a few days, and he had pain that was greater than what that small wound would account for. My father's wife had also recently left him, and he wasn't taking care of himself, so he had an odor, which I believe contributed to Wellspan's ED blowing him off. When he arrived at Wellspan, they did an X-ray of his foot without doing an infection workup (which is the height of incompetence, diabetic foot wound 101). They looked at the image and told him to go home because he had a broken toe (osteomyelitis presents as a fracture on X-ray; you CANNOT differentiate the two with plain film). He went home, 10 days later, he was found dead in his home, with a completely black and necrotic toe. Anybody want to guess the cause, because for some reason Wellspan couldn't figure it out. I am not local, but was able to diagnose him over the phone without having access to any further diagnostic workup. Wellspan is fortunate that I am not litigious in nature, but as an acute care nurse practitioner myself, I am astounded by Wellspan ED's failure in a basic and straightforward diagnosis that led to a man's death.

I visited the WellSpan Chambersburg Hospital ER (walk-in) with severe symptoms from testicular…read moretorsion and two inguinal hernias. After waiting at least 30 minutes just to be seen, the staff dismissed my concerns and attributed my lower stomach & groin pains to indigestion or heartburn. They brushed it off like it was nothing serious. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The wait times for walk-ins need major improvement, and the triage process failed to recognize a genuine emergency. This delay and misdiagnosis could have led to much worse outcomes. Someone should really report this to the Department of Health, and if not I will; People seek medical advice/care and still get no answers.