i just had my shoulder replaced 3 weeks ago and can not say enough about Dr Rogers and his office…read morestaff. His med assistant Alexis bent over backwards to get me ready for surgery and she handled Medicare like a pro. Things were even more topnotch when we got there the day of my surgery. Security very kindly escorted us to the correct hallway as we got there a bit early and the front was not open yet. And the nurses in pre-op were very thorough and moved me right along. The nurse in the OR made me feel very comfortable. Once i got to the floor, the nurses were amazing as well. Once the nerve block wore off at about 2 am I turned in to a whiney brat. They very patiently worked with me to get my pain under control. The nurses were amazing in how they all worked together. And tbh eating was not high on my priority list but i knew I had to. It was quite palatable!

I visited the WellSpan Chambersburg Hospital ER (walk-in) with severe symptoms from testicular…read moretorsion and two inguinal hernias. After waiting at least 30 minutes just to be seen, the staff dismissed my concerns and attributed my lower stomach & groin pains to indigestion or heartburn. They brushed it off like it was nothing serious. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The wait times for walk-ins need major improvement, and the triage process failed to recognize a genuine emergency. This delay and misdiagnosis could have led to much worse outcomes. Someone should really report this to the Department of Health, and if not I will; People seek medical advice/care and still get no answers.

Checked in this morning. 1:32. She has not eaten. Requested good. Said the cart was coming…read morearound. No food. WTF. Iv and send us home. Another job well done. Sent her home at 3 am. Like delivering a bag of groceries.

I have personally never had a problem with them ever but I have heard other people have. I went in…read moretoday for an appointment and they got me medicine and we scheduled a follow up to see how the medicine is working.

Some of the individual doctors at Keystone are just fantastic, but they are all too busy to provide…read morea consistent standard of care. My last doctor was randomly assigned to me based on our mutual schedules. He lectured me about my sexual habits when I visited for a sleep problem. He accused me of being addicted to pain killers on the next visit, then acknowledged that I had no access to pain killers. (He was fired. Fancy that.) Sure, Keystone can get you in and out; but they can't and don't offer much by way of personal or preventative care. If you don't have insurance, mention it when you get to the billing counter. Keystone offers a discount for the uninsured. Also, if you need to see a doctor URGENTLY but not ER URGENTLY, call at 7:30a when they open and request a same-day. Ask nicely, and the receptionist will probably take pity and give you an appointment. But only if you are nice. (I'm serious.)

Chambersburg hospital is by far worst hospital we've been to ever...My mom has been ill all year…read moreand in need of a transplant...while waiting for transplant she has had many issues with breathing and fluid gathering around her lungs. We have had 4 visits in the last few months and every stay there has been at least one nurse with a nasty attitude . Our current stay i caught the nurse in the hallway talking to other nurses making fun of my mom. On two occasions when the nurse issues were brought up to the floor manager....the managers never apologized or acted sympathetic to the situation. I am disgusted with this hospital and the bedside manner of these nurses. I was furious to hear a nurse discuss my mom's care to people not even assigned to her

First visit: Went to their emergency room and waited 2 hours to get admitted, finally get in there…read moreand I get stuck in a hallway bed where I wait another 30 min before I see a "dr", they wheeled me down the hall 30 ft and asked me questions and then give me motherly advice and send me on my way without doing one test on me. And sent me a $1000 bill! Long story short, I went to another hospital and saw a neurologist to find out I was having multiple seizures a day! chambersburg hospital thought that I was fine though.. 2nd visit: i had lots of side effects on the anti seizure meds i was put on, so i went here for a change of meds since my neurologist was on vacation, they gave me different seizure meds and sent me on my way. 3rd visit: 5 days later i was still having the same seizure and the new seizure meds they gave me just gave me side effect and didn't help at all so i went back to the er, to possibly get different meds because my neurologist was on vacation, still. I was in the hospital for 5 hours, i finally got a room (a chair in a hall way) where i finally got to talk to a "dr" who i asked to switch my meds to something that might actually work, he did not, he said he would refer me to wellspan neurology and that he talked to a neurologist there, i was ordered to call them first thing in the morning because he gave me a referral and set up an appointment. The following day i call wellspan twice, no referral given.. i called chambersburg to see if it was still being processed, they had to call me back.. 5 hours later i get a call and they tell me that they don't do referrals. So they litterally kept me there for 5 hours and did nothing for me but lie. WORST HOSPITAL I'VE EVER BEEN TO, WORTHLESS HOSPITAL, DON'T WASTE YOUR MONEY OR TIME HERE.

Calling a nurse practitioner a hospitalist seems misleading? I would feel better knowing a…read morephysician was in the hospital for emergencies, not someone that never went to medical school. I suppose cost savings outweigh patient safety now?

The staff here are extremely incompetent. I went to get blood work done six months ago, and called…read moreahead giving them my insurance information, twice, over the phone. When I arrived on location, I verified the information at the desk with the secretary or office assistant. The women took a copy of my insurance card and verified my appointment, and the fact that I called ahead. Now, six months later, I am receiving calls from a debt collection agency for 1,300 dollars, and the hospital is claiming that I didn't have my insurance cards. As you can tell I am very frustrated with the below amateur level competence of staff.