Horrible. Avoid at all costs, especially the ER. Do they even have actual doctors or does a NP…read morerun it? Either way, it's poor.

PLEASE TEACH THESE PEOPLE HOW TO DO IVS! I came in with numbness in my toes and fingers and they…read moretook blood work, put in an iv, did an ekg and a cat scan. All came out normal EXCEPT for the IV which they clearly dont know how to put in correctly or take out correctly! They took out the iv and then I started to bleed all over my clothes, my purse, my car. I had to come back in to have them redress it... there was so much pain and so much blood! And they had the GAUL to tell me, "oh this happens all the time." WHAT? ALL THE TIME? Someone needs to hire a whole new crew, Cause these folks have no business near a human being.

In the past 6 weeks, both my wife and I have spent a couple days in the hospital. HSMC has been…read moreamazing for both of us. The care was excellent from the ER to CT, from OR to the floor, from food service to custodial...we can't speak highly enough. My wife had an extensive and serious stay several years ago, and HSMC saved her life on multiple occasions. We will forever be indebted to them. No place is ever going to be perfect, but they did a pretty good job in our opinions.

Was admitted after a severe car accident with multiple fractures and needing multiple surgeries…read more The staff largely was very unprofessional, inattentive and uninformed of my situation as well as needs. Will never under any circumstances return or allow to be taken to this hospital again and highly recommend you avoid this hospital at all cost and recieve medical care elsewhere.

Not a good experience. I have been there before and had good results but last night was not that…read morenight. I arrived by ambulance, got a quick vitals check -- and then sent to the waiting room with high blood pressure. 7 hours later my blood pressure is still high and I am 60, got tired of siting as I have bad knees/arthritis and couldnt sit anymore. I called Penn Health Hampden and they told me they could take me right away. It was so sad. When the ambulance brought me to UPMC West Shore no one smiled-- when I saw how packed the ER wait room was I could understand why! There were people waiting 10 and more hours for assistance! MY GOD. That is NOT ok. Too many people falling through the health care cracks and not enough staffing to assist! Welcome to the New America? Thankfully I was stabilized by Penn Health Hampden. Sugar was 350. blood pressure brought down, and breating issues treated. Ty Penn Health Hampden I know this is hard to predict -- hospital care needs change day to day, but we have to have better health care and support!

My husband fell and was taken to West Shore Hospital on a Saturday afternoon. It turned out he had…read morea spiral fracture of his lower right leg. The staff - doctors, nurses, aides, technicians, everybody- were great. Ended up having surgery and stayed there through Thursday. The level of care was exceptional. Couldn't have asked for more.

Brought my son in around 5 for abdominal hurting severely bad, checked in, got right back to the…read moretriage and x-ray, why would they do an X-ray.... It's for abdimon, results came back everything was normal, but why is he in so much pain. It's not busy, see no ambulances, wtf takes so long. Damn... Step up UPMC

I had to go to ER on Sunday evening due dizzy experience, almost passed out twice and puked. I got…read morein and got catscan, bloodwork and chest xray and ekg. I got the results via phone text however I didn't get ekg results until next day. I kept asking when I'd see a doctor, front desk says dont know. I was okay, there were alot people waited ,some had to leave due no doctor. I waited for ten hours from Sunday 8:25 pm to 6 am. No doctor excepted got called for 2nd blookwork to doublecheck. Oh my god, do not go to this place again! Lucky I was able to see my regular doctor same day and got the treatment. What kind healthcare is this? Even I am Deaf and did ask for ASL interpreger, they did have VRI but I would not go back there again! I saw few moms had kids got in right away while we waited so long!. Do not go back again!

Please bear with me. I'm not a holy roller in your face religious zealot. But what I witnessed this…read moreweekend happened by the grace of God. The staff at Hershey medical system were blessed with the skills to save my mom. My mother had a major stroke on Saturday. She had a complete blockage in the area controlling speech and movement on her right side. She arrived at Hershey able to understand but unable to communicate. She couldn't lift her arms. She literally was scared to death. Likewise, my dad, who witnessed everything, was panicking. When we got the call, we threw some stuff in a suitcase and drove all night covering over 800 miles to get there as soon as we could. When we arrived, we went directly to the hospital. Of course I had updates from my family, but I still wasn't sure what I would see when I walked into her room in the NICU. The moment I stepped over that threshold, I knew I still had my mom. Not mom with a new normal, but MY mom. How did I know? She was complaining about something. Yep, that's my mom, bless her heart. (And I mean that in a true southern way!) I've already established my belief in divine intervention, but it was the excellent staff at Hershey that actually performed the miracle. The moment mom crossed the ER threshold, she was hit by a whirlwind of activity. Time is critical for a stroke patient. Within the first 1/2 hour, they confirmed the stroke and had a specialist paged. Less than two hours from getting wheeled in into the ER by the EMTs, she was in recovery from surgery. The surgery was delicate (as are all brain surgeries, of course). This particular surgery takes advanced skills - her neurologist said that even they revere these surgeons. The doctor said that they got the entire clot but didn't know her prognosis. He did say that recovery was going to be slow. The wonderful care didn't stop in the ER and OR. The nurses and support staff were second to none. Not only was mom well cared for, we were also recipients of the helpfulness and kindness of the staff. We were kept abreast of every test and procedure. They made sure that the doctor came by while we were there - keeping us tightly in the loop. We had pertinent phone numbers so we could always speak with her nurse. They helped us set up her portal (clear cookies before enrolling). Mom was a nurse so she has exceptionally high standards for nursing care. Even she was impressed. There were a couple of hiccups. The food was awful. I wouldn't have eaten it either. They did not do a very good job at helping her with hygiene. She said she had a bed bath but whatever they did, sure didn't do what was intended. In 5 days, she had only received 1 bath. Please be aware that the medical center is HUGE and you will most likely have quite a trek to the room. Seriously, after the first day, I traded my cute sandals for my tennis shoes. There are a couple of places inside to eat but we didn't try them. A very busy Starbucks is in the lobby. Us fellow Penn Staters feel especially at home with the replica of our beloved Nittany Lion sculpture in the rotunda. A life size replica of our mascot sits on an outside bench just begging for a photo shoot. If I ever need urgent medical care while in town visiting, there will be absolutely no question on where I'll go. Hershey Medical Center. It's undoubtedly one of the best. And, to the staff - thank you from the bottom of my heart for saving my mom. Bless you all.

A state of the art Medical training facility under the Penn State University doctors and medical…read morestudents. The facility is large, like big as all heck large. It is well maintained, cleaned, and up kept. The ER is a little slow if you come in on a Saturday, but the staff (on all aspects/positions) are outgoing, knowledgeable, and wanting to educate you on what they are doing/have done and the options that you have. With that said, the care is exceptional. The nurse staff is beyond amazing! The care was contributions, present, and working to provided the best care available!! Going to the hospital is NEVER easy and not something anyone looks forward to, but I assure you that you are in good hands here!!

My second visit to Patient First was even more excellent than my first visit nine months ago…read more This time I was able to see Dr. Sean Perrine, who is intelligent, personable, kind, patient and caring. Dr. Perrine suggested that I have the impacted earwax removed from both ears. Paige, a medical specialist in earwax removal, did a superb job to accomplish this complicated and time-consuming task. Dr. Perrine also prescribed an antibiotic for me that he called in to my pharmacy on record. The prescription was ready for pick up when I arrived. The wait time was less than five minutes because I was there when they opened at 8 AM on a Tuesday. I was unable to get an appointment with my family doctor that week. Pansinusitis should not be left untreated for too long, so I did the right thing by going to Patient First for superior medical care from a friendly, caring and knowledgeable staff. I would give Patient First a 23+ out of 10 ... fabulous ... fantastic and a life saver when a family doctor cannot provide immediate care. Patient First on Jonestown Road in Harrisburg, Pennsylvania, is THE BEST in 2025!

This place is horrible. I went twice and ended up extremely sick because they would not give me…read moreantibiotics. A few days later I went to UPMC urgent care and they gave me antibiotics for bronchitis. I got much worse because of the awful care I received here.

I took my mother-in-law in for a potential infection in her mouth. They took her right and double…read morechecked everything in and out in less than 20 minutes. Highly recommend it clean good parking.

Dear Madison S. I have gone down that road with my complaints. All I get back is that they have…read moreinvestigated themselves and find no wrong. This is not surprising, but extremely disappointing, especially since no one is trying to make the situation right by me the customer. All I am getting is what they feel they did right. I today offered them to see if my $4,500 bill could be discounted to ease my disdain for how I was treated. I hope to hear a reply back, but for now was told I am being referred to Harrisburg to hear my complaints. Is this really good business? My contact # is 235-8745 if you would like to try to get this resolved.

I guess it is never fun to write reviews about hospitals or medical buildings. My husband and I…read morevisited the Alex Grass Medical Sciences Building today, due to unfortunate events. I was very please with how the staff treated us, from greeting us to helping us get around the massive building I felt the care and compassion from all the staff members we connected with. I was very emotional at my visit but was met with support and understanding. I know that not every staff member understood why we there but their smiles and kindness went a long way. I was grateful for the grace I felt today.

Now I understand that hospitals are busy during the pandemic BUT that does not give the nurses…read morerights to treat their patients like complete crap! Like we're making things harder for them when asked for help! I wish I could of gotten this nurses name but did not she was the rudest nurse I've ever dealt with and hope I never have to deal with her again a day in my life!

i just had my shoulder replaced 3 weeks ago and can not say enough about Dr Rogers and his office…read morestaff. His med assistant Alexis bent over backwards to get me ready for surgery and she handled Medicare like a pro. Things were even more topnotch when we got there the day of my surgery. Security very kindly escorted us to the correct hallway as we got there a bit early and the front was not open yet. And the nurses in pre-op were very thorough and moved me right along. The nurse in the OR made me feel very comfortable. Once i got to the floor, the nurses were amazing as well. Once the nerve block wore off at about 2 am I turned in to a whiney brat. They very patiently worked with me to get my pain under control. The nurses were amazing in how they all worked together. And tbh eating was not high on my priority list but i knew I had to. It was quite palatable!

I visited the WellSpan Chambersburg Hospital ER (walk-in) with severe symptoms from testicular…read moretorsion and two inguinal hernias. After waiting at least 30 minutes just to be seen, the staff dismissed my concerns and attributed my lower stomach & groin pains to indigestion or heartburn. They brushed it off like it was nothing serious. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The wait times for walk-ins need major improvement, and the triage process failed to recognize a genuine emergency. This delay and misdiagnosis could have led to much worse outcomes. Someone should really report this to the Department of Health, and if not I will; People seek medical advice/care and still get no answers.