Avoid Wells Tree Service. They believe that poor planning on their part constitutes an emergency on the innocent neighbors in their path. At ~9:42 am on Wednesday April 24, 2024, I was on the phone with my 86 year old mother who's anxiety is pretty high, especially when she is lost. She had a 10 am doctor's appointment, made a wrong turn and was lost. I was attempting to identify her location and get her to the doctor's appointment. Someone started madly ringing the doorbell and knocking on my front storm door. I was not expecting anyone and felt unsafe opening the door when I don't know who the person is. Because the knocking would not cease, I opened the door. The tree worker for Well's Tree Service asked me how I was. I said that I was annoyed because I was on the phone. He said that he did not know that, but I needed to move my car. He said that I did not need to be so rude. After moving the car, I took a picture of the company truck. The same worker who knocked on my door asked why I was taking a picture. He started mocking me as I walked on my property. He informed me that I did not need to call the office because the boss was right there. He said that he did not knock on my door, only my glass (which is my storm door). He pointed out the boss. I stood for more than 5 minutes while the "boss" spoke with my neighbor. I finally interrupted the conversation. I informed the boss that I was not happy. The boss said that he was not happy with me. He said that most people would have moved their car. He made no effort to ask what happened. I informed him that I had an emergency phone call. He said that he did not know that. Then he said if the call was an emergency, we should have called 911. I informed him that my mother was lost and potentially late for a doctor's appointment. He said that he did not know that, but he certainly did not make any attempt to understand what happened. He said that it was in everyone's interest to remove the tree. I was not questioning that the tree needed to be removed. I suggested that a note on my door yesterday could be very helpful. He said that he did not know that he was taking down the tree until this morning.
When I called the office, the person who answered the phone was unclear as to whether I spoke with the owner or the son. She said that inappropriate behavior did not sound like the owner. She said that she would get back to me. A second call was made to the office this afternoon. The call went to voicemail. This review will be cross posted to multiple sites. read more