I've been banking with Wells Fargo for many years and I have been to many Wells Fargo Branches. This is the 1st time I have ever had a bad experience with the Bank Teller being rude. This bank teller was lazy. Go to a different branch for banking. read more

Very unprofessional. Would not take a print out of the drivers license that is issued by the DMV website. Literally states on the paper "temporary drivers license." How is it possible for them to deny a paper but okay with a passport. Old white lady was a horrible customer representative. Gave me the finger twice and would find any reason not to cash a check. I can see why it's so lonely. Worst experience ever. Also saw the opportunity to throw other people under the bus. So hateful along with the cow behind the counter just giving attitude. read more

Their customer service is very unprofessional The tellers are very rude and disrespectful The branch manager Sonia bracamontes just sit around not doing nothing in my opinion I feel that she's racist I asked her to help me with the ATM she told me she couldn't help me right now. Very rude also their line is out the door sometimes it's just ridiculous Bellflower us bank we Have to do better then this . This is a love and respected community we should not have to be treated like this . read more

Wells Fargo - Banks & Credit Unions Near Me - Bellflower, California

24 people in line, 2 tellers. Waited 5 min and left because the line didn't budge. Everyone looked upset. The rep at the desk had his headphones on, listening to music and didn't mind at all. Your location sucks. Get it together. read more

I don't like leaving bad reviews. But some businesses really deserve them. Like this bank. I stopped in to cash a business check written on a Wells Fargo Acct. Because I wasn't a customer they wanted to charge me $7.50 to cash their check. BUT... notice all caps.. They would waive the fee if I signed up for an account. I think NOT Wells Fargo. Sounds like extortion to me. read more

Terrible customer service . She refused to cash my paycheck ;something I do every time I go to Wells Fargo as seen on all my statements and the lady kept asking multiple questions from when I had opened the account . It was so weird and felt profiled in a way read more

Horrible slow service. I haven't been in a bank for years and now I know why. I was forced to come in to handle an in person situation and they handle about one customer every 5 minutes. A person came out of the back to help the line and somehow randomly picked a white man in the middle of the line to help, not the next person in line, but took him from the middle to help. May be a coincidence but this man was in and out while the rest of the People of Color, a total of about six remained in the long line. I had already been waiting a good 15 minutes. It looked really bad and there is no excuse for it. read more

Do not recommend this bank. I called the customer service line to get info to process a wire transfer since it was for a very large amount. And it exceeded the monthly limit. The rep told me I could go to any bank to get help process this. I asked the rep if an appointment was needed or if I needed to speak with any one in particular. She said no any banker could help me. I went into this location at 3:45 waited in line for 15 min. When I got to the window to explain the service I needed assistance with the teller told me that she would need to speak w her bank manager. Her manager told her they could not help me. She said I needed an appointment. I let her know I drove far from work to get to their location since they are my local branch. She said I needed an appointment and to come back tomorrow. I said to her why would I come back tomorrow when I don't have an appointment? When she just told me I needed an appointment. I explained I called the bank call center line to make sure if they would be able to assist me. She then went to ask the manager again bc I requested to please ask her to reconsider. Branch manager said no. Then they proceeded to tell me to go try another bank in the next city over. I was confused why they were telling me to go to another branch knowing I don't have an appointment? For something that they just told me I needed an appointment for? I have only been in this branch a few times and every time they have helped me and obviously seen my accounts they have asked me to speak with one of the bankers / financial advisors and have mentioned switching my account to premier banking. I was considering do so and leaving my money at Wells Fargo but after this incident I will not due to lack of customer service support. read more

I was treated very well and I solved my problems The lady that help me knew what she was doing. They had me in a timely manner.

Brought my mom here and they sent her to handicap line and she sat there for a very long time that I had to get back in the regular line since they just ignored here. The teller Esperanza Arroyo that we got never apologized she just said she didn't know and that other people get mad. read more

Adriana is extremely knowledgeable and I was pleased with her service. I was acknowledged immediately upon entering branch.

I have had consistently great service here. The lines are usually short and/or fast in the mornings. The tellers are courteous and helpful. I love that I can do mobile deposits via my cell phone and set up all the services I need on their website. I only wish I could use my cash-back balance. It has been sitting here for 5 years or more! There's no way to use such a small amount ($28.00). read more

WORST EXPERIENCE HERE. THEY REFUSED TO LET ME INTO THE BANK BECAUSE THEY LOCKED THE DOORS A FEW MINUTES PRIOR TO THEIR CLOSING TIME BECAUSE THEY DIDNT WANT ANYMORE PEOPLE TO COME IN. They closed off their street entrance doors with caution tape and trash cans. So of course I had to walk around their whole building, make my way around the all cars coming towards me for there drive thru atm and then refused me entry into the bank. One of the people in the bank literally saw me walk around the whole bank from where I parked and they still refused and wouldn't even have the courtesy to come to the door and tell me to my face. They literally avoided all eye contact at all costs while the person inside came to the door and apologized because they are refusing to help me. Honestly, I rarely use my Wells Fargo account anymore, as Chase offers better services. This experience has definitely made me make up my mind to just close this account. WELL FARGO JUST LOST A TEN YEAR CUSTOMER. read more

The slowest bank of all banks. The ladies working did their best but are completely understaffed. Wells gotta do a lot better. It's like an every man for themselves type environment no customer connection whatsoever. read more

Worst bank ever do not go here, The manger dose not work or do anything when the tellers go on break they only have one teller open and a line out the building w manager doing nothing. Also it takes about 45 to even get to front of line since there's only one to 2 tellers at a time read more

Wells Fargo - Banks & Credit Unions Near Me - Bellflower, California

Do not waste your time at this branch the customer service is by far the worst in the region. Came in this morning and deposited my payroll check as I've done many other times. Everything good, got my receipt then tried to withdraw my rent money... oops there's no record of my deposit and no funds available. Excuse me? So I figured must be a small glitch. After speaking with the first banker who was actually very professional and polite the whole situation turned into a nightmare. The first lead they sent out rolled her eyes after I explained that filing a claim for my missing payroll deposit would not be okay. The next manager who failed to assist explained that the check might appear at some point... keep in mind my check is there at the bank and they're refusing to give me neither money nor check. Been sitting here for 30 minutes... oh and I'm late for work now. Do not use this branch... you've been warned. read more

the line could be 15 people long but they'll still have tellers and managers sitting, letting their coworkers overwork and assist everyone themselves while they are scrolling through social media or shopping. this bank wants to be closed down by the way they only have two people actually working. this location sucks and makes you remember why you hate the bank. read more

They got one of those nifty little free coffee/espresso machines (and also tea/hot water/cold water), a drive thru ATM and friendly people working there. They always try to minimize wait time and are good about making sure you don't wait longer if you're a business customer (my pet peeve). I did see a fight here once and security seemed to take a long time to break it up (I mean there was hair being pulled and everything) but...this is still my favorite Wells Fargo branch. This is a busy branch though, so if you're antisocial, go to the one in Lakewood on South and Woodruff. That one's pretty dead usually. But no fancy coffeemaker :) read more

I'm seriously giving one star because although I don't bank with them, my credit union was closed, so I came here through the drive thru to get money out. I didn't know that the drive thru only gave out 50s not 100s. I didn't get her name but it was a Hispanic lady with glasses and another older bleach died blonde hair Hispanic party and I asked if they could exchange the 50s for 100s, and they both said "sorry we only do it for customers." I literally got it from their drive thru... Plus they had 6 people in line with only 2 tellers. I would never back with them I waited in line for 15 minutes with only 2 people in front of me. I'm really irritated! Bad customer service. read more

Worst bank branch ever made an appointment and canceled me 5 mins before my appointment If I could I would give no start Super super bad service read more

I'm not sure what's going on here, but the bank closes ridiculously early. Doesn't open on Saturdays and ATMs are always down. No cash options available ever. It's enough to make me want to leave Wells Fargo altogether. read more

Hadn't been to this bank in years. It's huge inside. Plenty of teller windows. Parking is in the back. There's a walk up ATM in the front and if you pull around the back, there's a drive thru ATM on the side. read more

Horrible business!!!! I'll try and make this quick. My wife and I were in the neighborhood away from our normal WellsFargo branch off Spring and PaloVerde Ave (great place) so we go in to cash a rather large amount check. (Without putting our business out there) we just wanted $1,000 out of it. Because we knew if we deposited it, it would take days to clear. Well they wouldn't cash it and said they couldn't give us the grand either. Said it'd take 7 days to clear. Mind you we been banking with them for over 10 years. I was pissed. I knew they could do it they just didn't want to exercise they ability to make a customer happy for once in their miserable lives. So what did we do ? We inconveniently went back home on the nice side of town away from the ghetto and what do you know we walked out of our branch with a thousand dollars. Very unprofessional of them to make the Wells Fargo Bank look bad, shame on you miserable people who just don't care about doing things to make people happy. read more

Went into the branch to withdraw a few thousand dollars out, I was told I could not withdraw the money because it was deposited yesterday, mind you when I checked my account online and called Wells Fargo 800# it states I have way more then enough available. This is the second time this has happened at this branch. Chase Bank here I come! read more

Very poor service at this branch. Tellers and bankers including management take zero responsibility for their actions. A lot of the employees seem to be incompetent regarding their basic policies and procedures. They seem to hire very unprofessional individuals. After a telephone conversation with the branch manager Robert Anton, regarding a complaint, he pretty much brushed it off without taking any further information to address, re-train, or reeducate the employee who made a very poor mistake putting a person's account/identity at risk. A complete lack of interest in regards to providing a more professional and educated staff. Avoid doing business or seeking resolve with Maritza Gomez, and another employee by the name of Kelani. ...In fact, lets switch to Chase! :) read more

If I can award a no star it would have been great. Avoid going to this bank. This is the most untrained bank I have ever been to. I only have One thing to change at my bank and honestly they are not probably trained here they ask for one thing you take it in and they come out with oh we don't need this we needed another document. I go in doing this 3 times and I am honestly am feed up. I went on Wednesday 3/25 and I been told I need an appointment. Ok fine I requested an Appointment for the following Wednesday 4/1 for 10am because the female who gave me my appointment said make sure you're here @950 for your appointment @10am I said ok cool. I came back today 4/1@ 950 like I was told and it took the 10mins for them to tell me oh well we have nobody here to help you your appointment is for 1030am. WTF honestly get you shit together. I have only so much to catch on my kiddos homework to be waiting for these dumb unprofessional people. @wellsfargo seriously train your staff to do there job correctly. read more

Helpful friendly staff. Large location. Amount of employees made the wait manageable. Huge parking lot.

I usually stop at this location when I can't make it to my normal bank before closing. This bank is by far the worst and slowest I've ever been too. Never disappoints to be in line for 30min or more. 50 min today for a merchant deposit. read more

Well Fargo wow is just incredible how they manage service I can only describe with one word HORRIBLE only one Teller for 24 people and one person playing with a tablet not good not good all te money they make and take from billions of customers and they can't even have enough tellers. Sad. read more

Worst wells fargo EVER. always the longest wait time 2 tellers max 7-15 people and it always take 15-20 minutes of wait time. Get rid of the greeter and get another teller. Jeez read more

Why is it they never have enough cashiers ... but they have 4 people at their desk talking and in the back of the cashiers there's people sitting at their desk......couldn't we get more people standing in line...they get 1 star for having the bank open read more

I have to go between this bank and Bank of America down the street and every time I step into this location is almost like a sigh of relief. BofA is always so slow and I could be in that bank for literally 30+ minuets but at this Wells Fargo Location I am greeted nicely and professionally, the tellers and bankers are always so nice and welcoming and I don't think I've ever been in this bank more than 10 minuets. Everyone here is great and everyone here is very knowledgeable about their products and their accounts. You guys are the best read more

From customer Joanne Relampagos: I had the best customer service experience here. They would do everything they can do for customers convenience. They treat every customer like a family and they are very serious about the quality of service they offer. I would like to highly recommend Hector Garcia who assisted me the last time. He went every extra mile to make everything possible for my convenience. He is very serious in providing excellent customer service. Even under pressure he wears a smile with an assurance that my concerns would be resolve. Thank you Hector Garcia for giving me the best customer service experience ever. read more

I'm Ok with this Wells Fargo. Someone is always on the floor greeting incoming customers. From my experience, there's typically always a banker at the desks working with customers. My only viewpoint would be to add more tellers during lunch time. I go normally during my lunch and there's regularly only two tellers. Three or four tellers would make going inside much quicker. read more

Poor management today with only one bank teller for 20 people wish I could give no stars

I am forced to come to this wells Fargo as I literally walk here. I hate having to see the tellers. As the reviews mentioned the tellers aren't that knowledgeable. I had an incident here two & half years ago that I will never forget. The teller told me the incorrect amount of money I had in my account... after asking her to check again she continued to read me the incorrect amount. Long story short, she was WRONG! Tell me something, if you go to the bank and they read you the incorrect amount of your balance: are you going to be jolly about the situation? I highly doubt it. Of course I got upset and yelled DUHHH! That's MY money! The so called manager came to see what the problem was and handled it very poorly. I was kicked out! And to boot, no money was given to me. Of course I reported the incident and the manager. I always use the atm for any and all my needs but! I need a larger quantity than what the atm dispenses. The wait is ridiculous as usually! I have never understood why there are such long waits! Hello tellers, do your God damn JOB! You suck Wells Fargo, but then again so do the rest of the banks. They're ALL the same. read more

Better parking than the Lakewood location. Easy access to ATM's. Friendly tellers and had a exchange with a very nice (female) manager a while back. Small bank feel from a very large bank. Nice experience. read more

this wells fargo has more greeters than clerks, the wait time is too long, there is no business line and the clerks are rude and talk as if they were hanging out rather than work read more

If I could give negative stars I would do it without hesitation for this location. I love Wells Fargo and have never had a problem. This location had the absolute worst staff and were incredibly rude. After several different problems with an account, I simply just wanted answers as to why things were happening and they not only didn't give me any but were horribly rude in the process. A certain female banker was speaking to me like I was stupid. She was reading from her side of the computer and didn't know I had my app open to try to see what she was talking about. When I voiced my concerns about the information she gave me, she fumbled to back any of it up. After asking to speak to another banker, she "shooed" me away and rolled her eyes. Second person I talked to was nice but still had absolutely no idea what she was talking about. This is the most unprofessional branch I have EVER been too and it's making me consider to close my accounts and go elsewhere. read more

Very disrespectful and don't know how to handle themselves professionally. It's sad when the Assistant Store Manager conducts herself like a Mc Donald's employee. If you want good customer service steer clear of this place. Hopefully all my emails and calls to the corporate office will get some better workers in that branch. read more