We both had an extremely dangerous virus called the NORO virus! The alleged people at Wells Fargo insisted that we go down and get a temporary replacement card. We told them we're not sure if we're still contagious. Let us confirm it with the doctor, we trust so we confirmed that we were no longer contagious because we live in horror of killing a cow a dog or a goat never mind a human being. My husband, Johnny, and he's nodding his head right now isn't freezing cold all the time. In fact he has to put up with me because something's wrong with my thyroid and the medication is highly ineffective. Just so you know why all these medication's for the most part are tested on perfectly healthy young white men in their 20s. I have never been a white man in my 20s, so when they test on these already healthy people they're just trying to get by FDA and they're very good at it! Remember how FDA approved OxyContin knowing full well how many people might die? 1 million Americans died because of OxyContin and the sacred family which only has about three people left in it. So I'm dressed for 40 below degrees because I'm freezing cold all the time it's not my fault it's a genetic addition. I don't wanna hear it from anyone. Johnny luckily does not have a problem with his thyroid. We asked for Mr. Telles, who turns out is from Venezuela! After treating us like we had to play cause we were stupid enough to tell him we had been sick and that's what took us so long to get to the local branch he told us that since the Covid pandemic has passed which it has not, they have not been giving out temporary cards. If we didn't have the strongest beliefs against violence, that you won't mind us saying that we felt like hurting another human being. It was just a voice on the phone. It was Corporate and they don't even know what goes on in their branches Doesn't matter what branch. Wells Fargo is one of the worst banks ever. nobody remembers John Stumpf, the CEO of Wells Fargo who got fired with a $50 million parachute. All the underlings he forced to open accounts without permission of the account holders, they got fired and I don't remember reading. They got a $50 million parachute. Corporate guy kept telling me that he needed to keep my account protected. I kept saying, but you don't you don't keep our account protected. There is constant taking out monies from accounts, but they got smarter these thieves and criminals which America always blames on other countries. I'm sure there are Americans involved with this too. I don't have any evidence. I just know it so after making this completely unnecessary visit with no satisfaction whatsoever I called again corporate headquarters and I got an honest smart person who wasn't 12 years old. I think her name was Michelle. Wells Fargo lies. I reported the small amount being taken out of our account since last year, it doesn't happen every month and we can't even log into our own account because Apple lies too big time. They kept telling us our phone couldn't be happy, but we never believed it. If hackers and bad actors can hacked the Pentagon, they can certainly hack your iPhone, no matter what friggin version it is Can't wait till we feel a little bit better because we're changing everything and getting the hell out of Wells Fargo and Chase seems to be the only possible solution. If you think we can remember what happened when we signed up with Verizon and NETFLIX some 20 years ago you're wrong. There's a new cat catastrophic event every month. I have robots from Management scolding me that I am late in the rent when that is not true and when I get that kind of text sent on a Saturday and received the next Friday, it's not exactly relaxing. We want to tell you because not only are we angry, but we're afraid for you. There hasn't been ATM or a Wells Fargo branch in Montrose, which is listed on this site as an active branch, well it's not there anymore my friends. In fact, the local branch told us that they were just renovating it if renovating means completely closing it down, then we don't understand the English language, and we both are at least educated enough to have a BA if not higher. We're really sick of being treated like Subhumans by a subhuman bank. Good luck! Or is Jordan Klepper from the daily show says good effing luck. Chase may not be ideal, but can they possibly be as bad as Wells Fargo? It's maddening Wells Fargo claims doesn't really care either. Otherwise they would contact Apple. Nobody can tell me that these two incredibly large corporations which underpaid their staff, don't have a way to access each other. OK, we're stopping ourselves because we're getting really angry again and we're already frustrated about all the new wars and King Joffrey wanting to start more wars. That idiot may just start World War III by mistake. read more

While the staff is extraordinarily kind and helpful I was recently at this branch on a Friday around 4:15 pm. I noticed that there was an average of 8 people standing in the service line and minimum 6 awaiting special services. I was there for a simple notary but first come first serve respectively. My dread was that there was only 3 people working on special services. I unfortunately had to wait for over an hour to be seen. Perhaps on a Friday before a federal holiday weekend more appropriate staffing would handle the flow. Some folks have second jobs and critical reasons to have expeditious service. read more

My husband and I were a little grumpy about some paperwork we were having to deal with at Wells Fargo, and we had to haul along our toddler on top of it. But Anye and Al were unfailingly kind, upbeat, and helpful, which turned an annoying chore into a better experience. Very impressed with the staff at this branch. read more

I can not believe how bad their customer service is. It is a if they go out of their way to be unaccomodating. it actually must take more effort to treat people as poorly as they do then to treat customer as people. I have a large balance in my account but they refuse to do even the smallest thing to help my family or me. I will be pulling my funds as soon as possible and looking for a new bank. read more