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    M&T Bank

    3.0 (2 reviews)
    Closed 9:00 am - 4:00 pm

    Services - M&T Bank

    Personal banking

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    Navy Federal Credit Union

    Navy Federal Credit Union

    (10 reviews)

    Navy Federal is once again standing up, and stepping up for their Members that are Federal…read moreGovernment Workers, and Military. Navy Federal as per the website, and mobile app are offering a 0% loan via the Paycheck Assistance Program. This program is to help eligible members that need to continue receiving a paycheck during the Government shutdown. Please contact Navy Federal if you need further assistance. Hope this information helps any Federal worker, and families during this shutdown. Navy Federal gets a solid 5 stars for always going above and beyond to assist members. The service whether in person or over the phone is exemplary. The branch offices are always clean, courteous, and fast with service. Can not ask for a better banking experience. Navy Federal is an exceptional credit union.

    I have banked with NFCU for years as my own little protest of commercial banks and since making the…read moreswitch I've never looked back. That's my opinion of the organization overall but I will base this review on this particular branch. I visited today with my daughter because she's been sailing coins for months & it was finally time to make that big deposit. Now I've been down this road before, usually when you want to deposit a large amount of coins the banks will tell you they have to be all rolled up first then send you home to start the tedious task but not today. I was pleasantly surprised when the teller gave us wrappers, sorting machines & a little coin holder that allows you to slide the rolls into the paper very easily. Then.... get this.... she points us to a lounge in the back with tables, chairs, a TV, tea & coffee where we can sit and get down to business!!! How about that!?!? Every time I interact with Navy Federal they surprise me in a great way every time! The staff was so pleasant and friendly. Another teller even came over during our rolling time & complemented my daughter on her saving habits! It really made her feel good.

    Chase Bank

    Chase Bank

    (3 reviews)

    We entered and there was no greeting at all. Guy who sat in the first cube when you enter looked at…read moreus as if we were going to rob the bank. I looked at him and had to ask are you going to help us or not? By the way, still no greeting from the young slickster. Does not even introduce himself, does nothing resembling customer experience at all. The manager really should can this guy. By the way there are three of them talking like it is a cafeteria so there is no reason to not greet or provide any customer experience whatsoever. Throughout the experience his facial expression is one of my brother and I inconveniencing him...All good. I will keep this review alive... Hopefully the manager is better than this...You don't need an employee like this to bring your scores (CSAT) down. Apparently, my brother went to the Chase on Route 4 which had a really pleasant staff and provided a higher level of experience and service. If I could give a zero I would...Thankfully my brother chided me to hold my tongue while we were there as I was ready to go into full "get me someone who knows how to work with customers professionally" mode. To the manager get this guy in the front cube out of your branch...Piss poor in every way possible. If I could have given a negative score I would have.

    I've been a Chase customer since the 90's and my visit on this particular day is further reason to…read morebe a customer. I have been in need of a safety deposit box for a while now. I had thought I was on a list with another branch and forgot to inquire about them at this particular location. I called at 11:40AM and asked and was told "Absolutely we have ones available, what time would you like to come in?" I was told that the representative had a few appointments and whatever worked for her would be fine, I was told 1PM. That's not bad! I went in was done 20 minutes later. The representative that was supposed to help me was tied up with another client and someone else helped be, but he was equally as helpful and very friendly. Most of that 20 minutes was spent just BSing about things. Sure banks are businesses and will bend over backwards to get your money, but there's customer service and then just people that don't care. These people are very friendly and you can tell that they're genuine, not faking it to make you feel good!

    PenFed Credit Union

    PenFed Credit Union

    (2 reviews)

    PFCU used to be terrific. Had both savings and prior car loan thru time. That first care loan was…read moreeasy as could be. Promissory note was sent and check was sent. Trying to use them again now for another car loan and it's been atrocious. No follow up, agents that can't help will just hang up, weeks after initial app, still not funded. Closed out the loan app and went w another bank...closed on loan I. 3 days. Funded and done. PFCU couldn't seem to unscrew themselves after I had called so many times fkr the same issues. Just horrible.

    I have been banking with PFCU since 1975, yes, 40 years. During that time I have had checking and…read moresavings accounts, many of their wonderful credit cards, nearly a dozen auto loans and one mortgage. Although I also hold accounts with another commercial bank that caters to military I always use PFCU for my auto loans. Not only are their rates the best around the process and service is superb. When I was 20 and no one would give me a loan for a new car PFCU did. I have found them to be incredibility service oriented at every branch I have dealt with. Our daughter just applied for a car loan. This 24 year old just starting out was able to buy the car of her dreams after less than an hour with the representative. I didn't have to co-sign so she got it all based on her own credit. I suspect that many of the negative reviews posted here would qualify for Paul Harvey's "The Rest of the Story" lines.

    M&T Bank - banks - Updated May 2026

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