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    Chase Bank

    4.2 (6 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

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    Ask the Community - Chase Bank

    Wells Fargo Bank

    Wells Fargo Bank

    (4 reviews)

    I opened my first checking account at Crocker Bank 45 years ago, Wells Fargo bought out that bank…read more43 Years ago and I have had a checking account with them ever since because they are a large enough bank I can get into one any where around the United States, accept for the Hudson Valley in New York. The hours on the door on Route 9 in Poughkeepsie say there open until 1:00pm on Saturdays the website says they are open until 1:00pm on Saturdays. I get up to the lobby door and a computer printed sign says they are closed at 12:00pm on Saturdays. I'm glad I have a local credit union that's open til 5:00pm on Saturdays. Only other bank that I have been to that has as many branches is Bank of America, but both these banks especially this one in Poughkeepsie hates face to face service with their customers! I do not mind paying service fees and higher cost nterest rates but at least give me customer service I deserve!

    I called customer service and was asking about a charge that I do not remember making. Now I have…read moreto tell you I live in Cold Spring, NY and had to drive to Philedelphia Pennsylvania to visit my dying son in the hospital. I told him I wanted to put a stop payment on the charge. He doesn't listen and he closes my debit card and says that I said I wanted to report a fraudulent charge. Now I have to go back to Philedelphia to see my dying son with no debit card, which to me that means no money. I was told to wait till the morning to into the bank and make a withdrawal. That would be fine if the bank opens up at 7:00 in the morning because I wanted to leave at that time to be down early so my husband and I can be with my son. The bank only opens up at ​9:00 am. So I asked her how does that solve my problem when I didn't say that it was a fraudulent charge. I want a stop payment and now I have no access to money until 9:00. Two hours later than I wanted to be for my son. All she did is repeat herself 3 times and said there was nothing she could do to reactivate my card. I NEVER ASKED THEM TO DEACTIVATE IT IN THE FIRST PLACE. So now I have to explain to my dying son why I can't be there on time....because some ass jumped the gun and screwed me over. I can't stand Wells Fargo anymore. I am going to change to somewhere bank.

    Chase Bank - banks - Updated May 2026

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