My branch would not help me so I walked into the New Windsor facility. The didn't disappoint. No…read moredifference between mine and this one. An organization has a culture. At HVCU the staff is King and the customer is a pawn for the King to step upon. Need assistance? God will provide buy these creature whom you entrusted your money with protecting your money from you. Reed the reviews on the web and you will easily decide if HVCU is for you,

I came here struggling to walk from a recent issue that caused temporary paralysis on my left side…read moreand had a day with nothing but doctors so my knee was in pain. I came to get a letter Notarized. I saw Katelin Bowman and she immediately asked if I was having a hard time walking. I told her yes and she immediately moved a heavy chair over to a table and made it much easier for me to maneuver. She provided me with much needed info and did my notary in less that 5 mins. Her service was impeccable and I am very pleased there are people like her working to help people like me. Thank you for your wonderful service Kate!

She worked out my forms and found I didn't have to file. No charge for her time or service. When…read moreI do have to file, I will do so gladly with Heidi.

I used for 2023 for business and personal. The place looks like you're walking into a back office…read moreof a department store from 1973. I received a notice from the state related to closing my business. They ignored my emails which forced me to do all the work and filing on my own. The previous and only review states it's a one person show. The lack of customer service and follow through reflects it truly is.

Any time I have had either a problem or a question with my State Farm insurances (car and/or…read morerenters), when I have gone into the office to find out about it, it has been an absolute pleasure. Catherine or one of her staffers has always been able to resolve it on the spot, in a pleasant and efficient fashion. "It's a pleasure to do business with you!" John H.

Erika was a pleasure to work with. I wish all customer service went as smooth as it did working…read morewith her. She was friendly and easy to talk to and gave all the information and then some regarding any and all coverage. You can tell she truly cares about her clients. 10/10 would highly recommend!

I used Emery & Webb for home insurance I have to say I had the greatest agent Dara Bujaiski. She is…read morelocated in the Goshen office. She walked me threw the process and explained all the coverages that was best for me. Any questions or concerns she addressed right away. She also kept in touch with me the entire process. Her personality and professionalism was outstanding. It was a pleasure doing business with you Dara. To Emery & Webb Dara is a great asset to your company. I will be using them again for my car insurance.

After thirteen years with them . They decide to change carriers and since the new carrier won't…read morecover me because I'm covered at work. They are forcing me out and forcing me to buy an expensive tail end insurance with three day notice. They state that new carrier tried several times to get in touch with me. Not true. Can't even get a new quote . Only option is to get another address . Which can't be done . Not a good way to treat loyal customers. Also brought in new customer to the agency. Be aware. After all was said and done. I'm am still with this company. Wonderful customer service! Can't find service like that. Julia was very helpful, calm and good listener.

They have great rates, service, and a friendly staff. They are always helpful when I call.read more

I have been with Dina Bryan's State Farm Office for approximately 20 years. The service is…read moredelivered with kindness, patience, empathy, and professionalism. They have become "like family" because they have assisted us through all those milestones and changes of life - from our children becoming teenagers and needing cars and their going off to college, to accident support services, home damage relief, and life insurance needs. The key is that they take the time to listen to your needs and offer supports and services that are tailored to those needs with sincere concern and genuine kindness. My husband and I are fortunate to be clients of Dina Bryan's State Farm Team.

Chyanna was super helpful, called me when she said she was going to call me and explained…read moreeverything so even I could understand!

Fred & his staff are professional and warm. They provided assistance with thorough explanations…read more We got the one on one time to have all of our questions answered.

Fred and his team, consisting of Laurie and Barbara, have been a phenomenal group of people who…read morehave assisted me both with my corporate and personal taxes. All three of them have taken the time to thoroughly research and answer any questions that I've had. As a new client, I highly recommend his company and will continue to utilize their services for many years to come!