Excellent service! The staff is so welcoming, kind,…read moreinformative , and considerate. Worth every dollar please sign up for all services this is worth it for your health and the BEST service. Thank you all soooo much, I will be back soon

I underwent cryotherapy body contouring at Healing Waters in January 2026 and developed a large…read morecircular area of hyperpigmentation on my abdomen following treatment. Initially, I was told the discoloration was normal bruising and was advised to use a bruise cream. I was also told it would likely resolve within a few weeks. However, the mark remains visible five months later. What has been most disappointing is not simply that a complication occurred, as I understand every cosmetic procedure carries risks. My concern is that there was no meaningful discussion beforehand about the possibility of post-inflammatory hyperpigmentation (PIH), and when the discoloration persisted, I was not provided with a clear treatment plan, timeline, refund, or other corrective action. I reached out multiple times, provided photographs, and expressed concern about the persistence of the pigmentation. While I received reassurance that the area was healing, I was not given specific recommendations beyond continued observation. The discoloration has improved somewhat but remains noticeable. Had I been fully informed that a visible mark could persist for five months or longer, I would have weighed my decision differently. I hope that by January (a year later) my scar will resolve. I additionally had paid for 6 colonics upfront but have been hesitant about returning. They have not reached out or followed up with me whatsoever. It's a loss and I feel insecure about this. I encourage prospective clients to ask detailed questions about the risks of pigmentation changes, expected recovery timelines, and what support is available if complications occur.

I was so excited about this but after spending $8000 on approximately 40 PDA threads I saw no…read moredifference. I reached out to them 3 times and sent pictures and their only response was that "it takes time". They went from being nice to clearly irritated. After about 3 months there was no follow-up or communication. In their last text, they said if I wasn't happy I could do more (??? Why try more of something that is not working?). I have just accepted the huge loss but I'd caution others in terms of doing so much at such a high cost for nothing (other than an incredibly swollen and painful face for about 3 weeks). I'm only giving them 2 stars because they helped me get in the car after the treatment since I was quite sick after so much poking.

I had a series of cosmetic procedures performed at this facility. After spending quite a bit of…read moremoney, time and discomfort, I received no noticeable results. The experience was very disappointing as I was given encouragement by the physician that the procedures would be beneficial. Also, during my initial consult, the price for the procedures was agreed upon, however I was charged extra each visit for services that should have been included in the initial price which had to be paid up front. If you use this practice be sure to get the cost in writing before making payment.

I had such a wonderful experience at Mockingbird Day Spa! I chose to treat myself to one of their…read morerituals for my birthday, and they didn't disappoint. I absolutely love the look of the spa. It's the perfect mix of glam and masculine. They started me off with a tour and then I spent a bit of time in their relaxation lounge. The massage and body scrub were great! And I got the chance to try their infrared sauna. That was a first for me. I also had lunch before my facial. They also kindly offered wine or mimosas while I paused for lunch. To which of course I had to have a mimosa Lastly, the facial was my absolute favorite part! Claire did such a wonderful job and had me so relaxed, I dozed off.

I went for a 30 minute massage with Genevieve which was wonderful and so relaxing. She asked me…read morewhat areas I needed focus on and was sure to thoroughly work those areas during our session. The spa itself has a darker/moodier aesthetic than most other spas. The staff was kind and very helpful. I paid $80 for a 30 minute massage which is a little on the pricier side, but I was treated to refreshments prior to my massage and was encouraged to take my time and relax from the moment I stepped into the spa. Highly recommend!

Staff is friendly. But the extractions I received from the esthetician were so extreme that they…read moreleft multiple permanent scars along my cheekbones and forehead area. She clearly mistook herself for a dermatologist that has studied how to treat each bump on the face accordingly. None of the extractions were attempted on pimples or blackheads. She had a different term for them and they were more permanent and should've been treated by a dermatologist. I will now have to get scar removal which is way more than a good facial would've cost. Don't cut costs. A $50 facial is going to give you exactly what it's worth. You only get one face, treat it well! I have been in contact with the wellness center, since, and they have requested that I contact them through a lawyer to get any of the paperwork I had signed. I will be doing just that!

A coworker told me I had to check out her eyelash girl! I had never had lash extensions so I was…read moredown to try! Mackenzie was pure joy! She was informative & assuring! She was very professional & thorough!! And I love my lash extensions! They look so natural & for me that's a major plus!!

Sarah is AMAZING! From the products she uses to knowing exactly what your skin needs! She is the…read moreonly aesthetician I trust with all my facial needs in Alabama!! If you're looking to just relax and be pampered she has a facial for that... if you are wanting your skin to feel cleaner, clearer, and more youthful shes got you covered! The skin sanctuary is where I go once a month for not only a "treat yo self" day, but for pure skin maintenance!!

I absolutely love the level of service, care and personal touch that Sarah gave at my appointment…read morefor a facial. My face was in rough shape prior to my visit and I felt refreshed and my skin felt so healthy when I left. I will never get another facial with anyone else. The vibe was relaxing and comfortable.

This is the BEST Day Spa on the planet! I love everything about this place, especially the…read morefacials! They also add in a heavenly AMAZING scalp massage! The skin products are AMAZING as well! For once I can feel and see a difference in how my skin looks and feels! No longer paying for high end products that promise results and don't deliver!

I have visited this location a couple of times now. It's easy to find and I have always been able…read moreto get parking right in front of the building. The staff here are really nice and they take my insurance and let me know what I owe after the insurance. I have seen Dr Bentley. She is very nice and does a thorough job checking my skin. She always answers my questions and has provided samples of things if I don't need a lot so I don't have to get a prescription. I like that everything is handled at the one visit. I had been to another dermatologist that made me come back multiple times to get something removed. It was not efficient and seemed ridiculous to me to not do it at the first visit. Happy to recommend Dr Bentley to friends and family.

Went in for a procedure over 2 years ago. I was extremely specific with them that I did not have…read morethe ability to pay out of pocket. And wanted to make sure it was covered by insurance. After they confirmed that it was and what my copays would be I had it done. I paid everything I was supposed to at the time of the appointment. Than I got a bill from them almost 2 years later for me to pay for it. I am not the insurance company and if the insurance company decides not to pay it after confirming they will to the doctor, the doctor should go after the insurance company. NOT TO MENTION ITS BEEN TWO YEARS. Absolutely reinforces the terrible state of the medical climate and insurance currently. Profit over people stands true here.

She is absolutely the best waxed I've had thus far in the city. She talks you through each step and…read moreyou can tell she loves what she does. Very enthusiastic about caring for the skin and even has supplies that she can attest actually work because she actually uses them. Also she's very thorough, and doesn't rush to get to the next customer. Definitely will be back!

Adrian is very professional and prompt. She makes sure that her clients feel comfortable and…read moreinformed. I have been a client for about 3.5 years. I can't imagine going to another waxer. She is truly the best!