I get my Botox here and the MD here is beyond hilarious. I loved the guy -he made me laugh almost…read morethe entire time. I suspect he does that to distract you as he pricks you because I barely felt anything and usually I'm a big baby. But the most important thing is he KNOWS exactly where he's pricking. You and my Botox was done to perfection. I thought I had already reviewed this place but I've been getting Botox the last 20 years or so, and his was almost painless, but more importantly is he did it properly ( I had it done a couple times at a dentist ( that I won't name) until I once I looked like I had a stroke (for three months) because they did it wrong -so I advise you to use it a medical doctor not a dentist ! Everybody that works here is so nice. . The pricing is a little confusing. They have different " tox clubs " I didn't fully understand. I just usually go and get what I need.. The prices are fair and competitive for Birmingham and I won't be going anywhere else after finding this place, because I enjoyed it. It was relatively painless and I really like the people that work here.

I booked a Groupon for one syringe of filler and 60 units of Dysport and drove 45 minutes, taking…read moretime off work to make the appointment. Once I arrived, we discussed treatment options. There were some nuances about using filler in the cheeks, which I completely understood and was flexible about. I was happy to proceed with areas the provider was comfortable treating such as the lips. However after this discussion, a different person came in and informed me that my Groupon was not valid for another two months. This was never communicated ahead of time, despite them having access to my chart and booking details. This could have easily been addressed before confirming my appointment and would have saved me time and frustration. What made this even more frustrating is that they had already redeemed my Groupon voucher. When I asked for the appointment to be canceled after learning the voucher was not valid, I was told I would need to take it up with Groupon rather than the office resolving it directly. Additionally, I've consistently felt a lack of professionalism during my visits and it unfortunately seems tied to the fact that I booked through Groupon. Every patient deserves the same level of respect and care, regardless of how services are paid for. I do not recommend this med spa. There are many other professional and reputable options in Birmingham, and I would strongly suggest choosing one of those instead.

I got a facial with Ella and it was genuinely the best facial of my life!! The products are such…read morehigh quality and the environment was so relaxing. I'll definitely be coming back and will be recommending to all my friends!

Amazing people and fantastic job on me and my wife's nails! Walk right in and they sat us a chair…read moreand with to work on some every sore feet!

Try the Sand table that is heated.. It's like a human litter box but with a massage…read more I do absolutely recommend the box If you have arthritis and other joint pains.

Excellent nails from SUNY & Ryan!! They only take appointments and they are the best in the area. I…read morehighly recommend them!!

I have always had very good experiences with Dr. Groysman and her staff. She is kind,…read moredetail-oriented, and extremely knowledgeable and professional. I feel like she is personally interested in my health and satisfaction with every visit. I look forward to seeing her. My children have seen Suzanne Vickers, the PA. She is very good at what she does and has the sweetest way with kids. She always remembers us and we chat like old friends when we see her. We've seen Dr. Glick just once, but she was very professional too. The staff have been helpful and courteous. We had some issues when our insurance didn't want to cover one medication but the staff worked it out for me by submitting a prior authorization form (my prescription insurance can be difficult to work with so I appreciate the way they handled it). I've been so many times that I can't give an actual number and we are usually called back to see the doctor after waiting from 0-15 minutes past the appointment time. I think most doctors' offices are like that. Once, we had to wait an hour, but that has never happened again (I guess everyone has a bad day). When you go, wear a sweater (even in the summer) because the waiting room is really cold! I'd recommend Dr. Groysman and her staff to anyone who needs a caring and thorough dermatologist.

The doctors do not care about your time; they will cancel your appointment last minute or make you…read morewait excessive amounts of time for an appointment. If they put you on meds that need monthly monitoring, that is near impossible because they cancel your appointment. So you're not monitored correctly.

Extremely aggressive with trying to sell packages. I was only calling to get a quote. They have…read morecalled and texted me several times from different numbers after I've asked them to stop. The representative kept trying to give discounts and package deals when i said i was no longer interested. The "deals" weren't even worth the headache i knew id get from them.

Within the context of the multiple packages I've purchased and the money I've spent over the years…read moreat laser away, it's egregious that some numbing cream could not be included in the cost of a notoriously painful treatment: laser tattoo removal. Regarding of the size of the tattoo, It's greedy, inhumane, and just bad customer service. The primary consumer base for Laser Away is female, and I'm disgusted that a company that caters to women is unashamedly nickel-and-diming us for numbing cream. I wasn't even offered an ice pack. The staff was professional but this situation was trash. When I've had tattoo removal treatments at other places, pain relief was simply a common sense part of the process. Customer satisfaction is definitely Not a priority as ample time was given to make it right before I just got up and left without completing the session. The customer service person who responds to these can also save the "we're always looking for ways to improve" as y'all can just start with the problem listed and can feel free to contact me to make it right. Additionally on the website it list application of numbers cream as a step in the laser tattoo removal process. Says nothing about additional cost or it being considered optional or an add-on: https://www.laseraway.com/services/laser-tattoo-removal/ I

I'll start with the positive: she accepts credit card payment and she was efficient in getting my…read morestubborn chin hairs. I was travelling to Alabama (from Charlotte, NC) to celebrate my birthday weekend to bear witness to the civil rights movement, and especially to honor those whose lives were taken so brutally (lynchings). Since I was in need of an electrolysis session, I figured I'd take advantage. Zainab replied to my initial email inquiry 8 later. No issue there since I had plenty of time before arriving in Birmingham. We set my appointment for 30 Oct at 2pm. Arriving 15 minutes early, the receptionist indicated which way I should head. I knocked on the door; however, there was no answer, so I thought perhaps Z was treating another client. I went back towards the reception desk asking for the ladies room. After being done in the LR, I headed back to Z's office. (note: I was wearing my face mask & had my cell phone in my hand as was hoping I could charge it since the battery was very low). I knocked on the door again. Z opens the door (no face mask nor shield, no gloves), looking a bit frazzled made me think she had been napping. I said hello & her response to me was "Darlene?" No smile, no "hi"...nothing. She was abrupt and off-putting. Honestly, my initial reaction was to tell her how rude she came across, then to walk off, but I really wanted to have treatment for my chin hairs. I replied with "No, I'm Lola, I have an appt @ 2pm." Again she just looked at me with a puzzled expression, and repeats "are you Darlene, my 1 o'clock appointment? I repeated that my name is Lola, and I added, I don't know about Darlene, but I'm Lola. Then she tells me that her 1 appt never showed up and asks me "do you have a 1 o'clock appt?" Clearly, Z was all kinds of confused. I figured, she's an older woman and obviously, I woke her up from her mid-day nap...I'll cut her some slack and get this quick 15min session over with. I walk in, set my bag on a chair beside a small table and that's when I noticed the available outlet so asked her if I could charge my phone. She doesn't reply, so I said "I'll take that as a yes?" In a curt manner, Z replies "I guess so" I'm thinking, this chick has got the worst attitude !! Before taking my place on the bed/table to begin my treatment, I asked her if she would sanitize her hands before we got started. That immediately set her off. She sanitized them and grabbed for her plastic facial shield, then turning to face me, pointing to her face shield, says "if this is not ok with you, then you can leave"......again, here I wanted to walk out, but I didn't. The treatment starts and I take off my mask, showing her the hairs along my chin. She asked me if I'd had electrolysis before and though she was still less than friendly, at least I appreciated she was curious about my experience with the mode of hair removal. She also went about to make an assessment about my skincare regimen (sounding judgmental about my pigmentation, she must not have realized that I have freckles - ones I'm are quite fond of). At one point I mentioned that being from NYC, I've had all kinds of electrolysis and I was curious about her training. She defiantly mentioned she was schooled in London and said "if that's good enough". Dude, chill out!! End of the session came. Z dabbed a bit of witch hazel on my treated areas. I said "merci, merci" (because she told me she's Iranian - that's a whole other conversation). That was the ONLY light hearted moment she let out a small chuckle. When I get off the table, I commented to her about the "you can leave" remark. She retorted that since I had asked her about sanitizing her hands, she wanted me to know that she had a face shield and that I could leave if that wasn't acceptable. I told her that her remark was off putting. I also reminded her that she was less than cordial when she "greeted" me at the door. Her reasoning: "I was startled." To which I replied, "well, you didn't even say 'hello' and normally one would greet a customer by saying 'hi' or 'hello'.... Z replied: then I guess I'm not normal I paid with my credit card (ZERO tip) and walked out. Final note: I had sent to her a follow up email to inquire about methods of payment she accepts (cash, check, credit card, debit card, Venmo) because I wanted to be sure I was prepared and I usually do not carry much cash on hand. She did not respond to that email, so I sent a follow up request about 1/2 day later....still no response. I would NOT recommend her service. She did not thank me for my patronage and gave the impression she was doing me a favor. You couldn't pay me any amount of money to return. Z has zero affability and an absolutely awful bedside manner!!

I had my first electrolysis appointment two weeks ago. Z was very inviting and very informative…read moreabout the process. We laughed and she made sure I was at ease. I look forward to going back for my next appointment.

We've been coming to Dermatologists of Birmingham for years, and we couldn't be more grateful for…read morethe care we've received -- especially from Dr. Gregory Bourgeois ("Dr. B") and his outstanding team. Dr. Bourgeois is incredibly knowledgeable, gentle, and down-to-earth. He listens carefully, explains things clearly, and truly cares. He has helped us with many issues over the years involving elbows, legs, knees, feet, ankles, back areas, and more -- always with patience and expertise. When something was outside dermatology, he respectfully guided us to the right specialist. The staff deserves just as much praise. Lilly and Madison at the front desk are consistently kind, patient, and professional, making check-in and scheduling smooth and stress-free. Nurse Taylor is wonderful -- attentive, calm, and reassuring. Rhonda, Kailey, Allison, Angelica, Denise, and Lydia have all shown genuine care, kindness, and professionalism over the years. Lydia even took extra time to help with my brother's wheelchair, which meant a great deal to us. The clinic itself is excellent: Clean, well-lit parking lot Wheelchair-friendly halls and exam rooms Comfortable waiting area with seating and magazines Clean restrooms with working lights, hot & cold water, and plenty of tissue Smooth check-in/check-out and reliable prescription handling Helpful appointment reminders by text and phone If we could give 100 stars, we would. We are deeply thankful for Dr. Bourgeois and every member of his team. - Mark & Tim Elders (and our fur babies appreciate us staying healthy!) Birmingham, AL

I'm a redhead with fair skin, so the dermatologist is high up on the list of those appointments I…read morekeep religiously. I've been a patient at Dermatologists of Birmingham (formerly Shelby Dermatology) for several years now. Dr. Bourgeois is the guy I see and he's always very professional and extremely friendly (I wish all doctors had as sunny of a disposition as his). As far as care goes, he's thorough but fast, which is great. He asks questions and listens intently to the ones I have for him, but I love that I'm almost always in and out of this office within a half hour of arriving. The nurses and reception staff are polite and professional as well, so it's always a pleasure checking in and out. If you live in the Helena/Pelham/Alabaster area I highly recommend this place (and especially Dr. Bourgeois). Always a great experience.

Dr McDonald is a hoot and did a pain free Juvederm procedure on this 76 year old senior. YAY!read more

Do not let them touch you!!!Complete disaster!!! I had to have a hysterectomy from cancer when I…read morewas 32. I had tried every HRT under the sun and they all gave me terrible side effects. I had gained 80 lbs , having severe anxiety/mood swings and felt terrible. Until I found Biote pellets. They gave me my life back. I lost all the weight. Anxiety was almost completely gone. The clinic I went to was amazing and I was so sad when I moved away. I actually drove 3.5 hours there and 3.5 hours back for several injections because I was so scared to switch doctors. Finally I called and found a provider that used Biote pellets and made an appointment. First impression on the phone was not to bad but when I arrived to my first appointment there were several ladies behind the front desk cutting up and laughing no greeting of any kind.The atmosphere was not very professional but I gave it a shot. I received my hormones and went on my way and all was good. I scheduled my next appointment before I left the clinic. Fast forward a few months and I arrive at my next appointment and once again there are several ladies cutting up and laughing and talking. No greeting but it is ok. I am called to the back and i am in the procedure room where 3 ladies including the doctor are talking to each other while she performs the insertion. I am barely spoken to. She finishes up and says " I think you are going to be happy with the new brand pellets". I immediately asked her what did you just say and she repeated herself as my jaw dropped. I was in shock as I asked questions about the new brand. I was not asked if I wanted the new brand or even told about it until it was too late. The hormone pellets were already in place and I think I was in shock because I paid and left. It was about 20 minutes later when I pulled my car into a parking lot and looked up this new brand and I was so angry and terrified. I have Multiple Sclerosis and my body is very sensitive to any and all medications. I called the office and could not get an answer so i text the office phone asking for a returned call when one of the ladies asked what it was in regards to. I sent a text about the basics of the conversation I needed to have but instead of a phone call I find myself responding to text messages from this lady arguing with me. I have placed several phone calls since i live 2 hours away and months later have not received a call back. I have now gained 16lbs , I am fighting anxiety, depression , body aches and pain. All because a irresponsible office staff and doctor implanted a medication i had not agreed to receiving. I am still not sure if I am going to take legal action or not but please do not let these people touch you!!!

I purchased an hour long Swedish massage for half off ($70/140) from Groupon. I called and made the…read moreappointment for a couple weeks out due to my work schedule. During that call, I was told that "he does the Groupon massages on Wednesday). The day arrived and I received a call a couple hours before my appointment stating the massage therapist had something come up and they'd need to reschedule me. I was then given options on Friday and even Saturday, despite what I was told on the initial call. I scheduled for Saturday of that same week, at 1 o'clock. When I arrived, the door was locked but a gentleman quickly opened it. He greeted me politely, introduced himself as Antonio, and informed me he was my massage therapist. I quickly realized that there was no other staff there with us. I was okay with this situation, but there are women that would NOT be comfortable going for a massage with a male masseuse and them being the only two individuals there. I think that information would've been good to share for anyone scheduling on the weekend, when it's a skeleton crew. Antonio provided me with three sheets of paperwork to fill out as it was my first time there. (Allow extra time for paperwork prior to your appt time) Once I finished the paperwork, he asked me if I needed to use the restroom before we got started. Once in the massage room, I was a little taken aback by the look of the room. The sheets and light blanket were brown and black, with the headrest cover being an ill-fitting pillow case. The walls had oil all over them, as well as dirty finger prints. Another observation made was that he had his cell phone charging in the exam room as my appointment was getting started. Antonio went over my paperwork and asked me any questions he had about the information I shared pertaining to my pain. He then shared with me what the Groupon massage entails; a Swedish massage that is either a full body massage or it could be concentrated on problem areas. Since my chronic pain is from my neck to my low back, I chose to do upper body. I appreciated Antonio explaining the options. He also said that the Groupon massage is typically "50 minutes on the table", which I'm assuming is allowing for time to dress and discuss results when there are back to back appointments. (He ended up giving me the full 60 minutes, however) Antonio is very skilled at what he does. He made sure I was comfortable and worked the areas I discussed with him, to provide a lot of relief. One suggestion I would make is to either get another chair that is quieter, get a pad of some kind, or pick up and move the chair. The chair moving across the floor is very loud and definitely interrupts the serene ambiance of the massage, in particularly when he's moving from one side of the table to the other. Antonio provided some really great tips for caring for my muscles and let me know that I am able to buy up to 3 Groupon sessions per year. He said whether i come back to this location or go somewhere else, that he recommends continuing in my care. Antonio was wonderful! He made me feel very comfortable and respected. He referred to me by "Ms. H...." the entire time. He is knowledgeable about his trade and professional is the way he engages. I highly recommend changing the massage table linens to white, clean the walls and keep personal cell phones out of the area. Aside from that, very happy with the service!

The doctors. They are not well trained or either don't care!!!! Seriously do not go to this place…read more Lips were way over filled i bought 2 vials of lip filler online. Got there they filled every thing over and under my lips. Went a second time to fix then another Dr not only used my other vial of filler but then charged me for a 3rd. Lips were so big they were painful and red. Now im left with lop sided lips!!! My botox is gone already not even 2 months in. Wasted 3000 dollars there. Do not go!!!

I love this spa. I don't make it to the spa as much as I would like or as much as my body deserves…read morebut when I do, Spa Greystone makes it worthwhile. Cody, the massage therapist, does an awesome job. He's knowledgeable, kind and patient. The massage room is always warm, inviting and clean. I really love the sitting area that has lemon water and little treats. The ladies room includes a sauna, shower and assigned lockers. They offer many services and usually have great weekly specials that they post online each Friday evening. Although I've only had massages, I highly recommend you give this spa a try! I don't think you'll regret it.

Do not spend your money here and if you do, do not buy gift cards. They will steal your money while…read morelaughing at you. They allow gift cards to expire after 1 year with no expiration date on the gift cards. This was a gift and no way of knowing it expired. Front desk girls are super sweet but the manager Brandy is the rudest manager I've ever come across. She's horrible for business. She was aggressive, rude and had such bad customer service skills I hung the phone up. Would not recommend this spa to anyone strictly because of poor management.