if it was possible to leave a negative star, I would. Called this vet to establish my puppy as a…read morenew patient. He needed dressing change from his ears being clipped. The that they were not comfortable changing a dressing. Anyone in the medical field will know that addressing change is extremely simple, and the most basic of wound care. The fact that a licensed vet isn't comfortable changing a dressing is alarming.

Veterinary Wellness Center is the only place I trust. They take their time to hear your concerns,…read moreexplain everything with care and make sure to answer all your questions. The staff is so nice and they really get to know you and your pets so they're able to meet each of your pets individualized needs. They also always give great resources and education for certain things that are discussed in the appointment. Additionally, they use the pet desk app which is so helpful for making appointments, following up on your pets vaccines, lab results and medications. My late cat Deacon got sick last year and I was able to text the number on the app and they got us in the next day even though they were closed because it was an emergency. We've made a great connection with the whole team and will never switch vets because I know my cats are getting the best care here! Love to our team, The Suthars, angel baby Deacon, Grape & Ziggy!

I want to express my sincere appreciation for the quickness, compassion, and thorough care that…read moreGrover has received after being found injured after being thrown from a car window. Every person at this hospital has been incredibly kind, caring, and understanding throughout this emergency. Their compassion and dedication have truly meant so much during such a difficult situation. I already have my own pets seen here, so when I found Grover, a stray who desperately needed emergency care, I knew this was the place I wanted to bring him. And I can honestly say; I was absolutely right. Thank you to the entire staff for treating Grover with such kindness and giving him the care he needed. It is comforting to know that even a dog who has no owner by his side can receive such wonderful treatment and compassion.

The staff was so nice and comforting in the last moments with my baby diesel. I noticed they turned…read moreon a rainbow led light outside our room and It made me feel better that he was going to cross the rainbow bridge pain free. Thank you.

My Labrador/ Pitt mix was miserable. He's 10 years old and allergic to so many things. We tried…read moreEVERYTHING. Dr. Ram gave him a steroid shot. While my dog was happy for almost a month, Dr. Ram did some research. The next appointment my doggo got a new anti-allergy medication and a new blend of happy doggo powder I sprinkle on his food. He is now the happiest he's ever been.

We brought in our Suki to get a travel certificate and the vet assistants (staff) went as far as to…read morecheck the airline policy to make sure we get what we actually need. The long wait times is the only downside but the fact that they have a night clinic makes it easier on us if we have anything urgent!

I wish I would have checked here before ever getting involved with this clinic. First, to be fair,…read moretheir price for spaying my dog was reasonable. The place is small and seems run down. But the surgery went okay... they didn't mention what is normal following the surgery, so I had to consult with someone about some blood in her stools... but it was okay. Fast forward to calling today to get her shots updated... first of all, the McAllen clinic often doesn't answer their phones... San Antonio does. I called at 4:30pm to see if I could get her seen by 5 for her shots. The person on the phone told me to go as a walk-in, and I could still be seen. I knock on the door at about 4:45pm. The staff was on the phone, so we had to wait a few minutes. A male staff answered and said that I had to "go around back" for the service. There was a "members only" line and a separate one for non-members, nothing clearly marked. A female staff member rudely says, "You're not waiting in line, are you?" When I said, "Yes," she said that they stopped taking walk-ins at 4:50pm. I hate being that last minute person... really, I do, but I would have understood if: 1) the person who answered the phone relayed this, or, 2) if the person who answered their office door had mentioned this. All in all, they were disorganized, rude, and they did not honor their walk-in hours posted. If you just want cheap and don't care about customer service, I guess this would be okay. Personally, I won't be back.

Great pet clinic treats everyone with patience and excellent customer service, wonderful staff…read more Affordable prices and quality care.

North 10th Street animal hospital is wonderful! After Rocco was nurtured, he spent some time there…read moreand after he was picked up, Rocco was fine. A little tired, but this was expected. Doctor called to check on him and this was much appreciated! Friendly and compassionate doctors and assistants.

Every time I call they want to send me to another place and say they have no availability…read more A real shame since I live sooo close

Dr. Rivera is absolutely the best doctor in the valley! My dogs love her, we love her!!! YMR staff…read moreare wonderful!!!! I would recommend them time and time again!!!!

Melissas pet Service handled my dogs bites very unprofessionally. All they did was text me never…read moreeven gave me a call to apologize for what happened now. I have to deal with taking him back to the vet and they're not paying for that cost all because they left the dogs unattended. What kind of boarding service treats their clients like this? I never got anything about what happened that day or when my dog got it or what dog I do not recommend #MIN's pet service at all. They might be nice now but if something happens to your dog, just watch how they treat you.

I've been taking my dog here for years until today!!! Never again!! First I wanna say that last…read moretime before today , I picked up my pug and he was panting really bad and it scared me that he was overheating. Like if he was left out in heat too long! But I gave the benefit of the doubt and please always trust your gut!! Anyhow today I picked my dog up from boarding for one night and I noticed my dogs lipstick was out. We all know it's out sometimes and it's normal but I was visibly swollen ! I waited about an hour and still the same ! I messaged them and apparently he has been like that for two hrs!! And no one thought to mention it to me. I tell her the vet said he more that likely mated w a female dog or he was forcefully separated from a female causing it to swell and no able to go back in! I messaged her and she said it's not a medical emergency! Like what! You're not a vet to be saying that!! And she acted all defensive . Like no customer service or empathy at all. I was just telling her feedback bc us owners need to know any changes in our babies! Like do you even care! I feel like they don't really watch the dogs.

I love this place! Everyone working here has the biggest heart and it shows in all they do for the…read morepets and for we the perspective fur parents. I was greeted with a big smile and a welcome. I was guided thru the entire process and even had people not only rooting for me and my new fur baby but they helped me pick a name for her. I was also able to get her spayed that day so I could pick her up the next day. I was given a gift from Chewy (a Disney dog bed) and her first meds including heartworm free. The next day I drove up to the door and one of the team brought her out in a blanket and delivered her to my car. Thank you to the entire team at the Laurie P. Andrews Center. My new fur baby and I are on to a life full of love Sincerely Laurie Laporta and Rory

I checked the dogs on their website and filled out an application for two…read more And when I went there to choose a dog I gave the name and number of the dogs I wanted along with a third name- none were available. So I choose another dog, donated $120 dollars, and brought the dog home. All my cats disappeared. I took him back the next day and once again looked at available dogs and low and behold there was the dog I asked for the day before, my first choice. So I asked to adopt him. And was denied. Then told I could foster him - then they changed their minds again and denied me the right to foster, supposedly because he has some 'food aggression disorder'. They have a jillion dogs. The place reeks of ammonium enough to sting your eyes. Dog rescue is a good work and I thank them for that but something is somehow a little off. Betty Clark