I went here on a Saturday afternoon with a Groupon for high tea. I had a reservation and arrived a few minutes early. I waited at the host stand for at least 5 minutes for someone to even greet me. Once the group was all seated (there were 8 of us), we waited quite a while for a server to greet us. He took down our order and a different server brought out our tea, which was missing for two members of the party. She returned a few minutes later with the missing teas and then we didn't see our server again for at least 20 minutes, when he arrived at the table with the missing tea that had already been served -- 20 minutes ago. When we explained that we already had the tea, he then disappeared with no mention of our food. Finally, after 45 minutes, we chased down another member of staff to see if we could get our food. By this time, we had already finished our tea. Once the food arrived, it was quite good -- especially the scones -- but the service was so bad that I would never go back. read more