After having meh lunch service elsewhere I had lower expectations on the same day for service being a Saturday. We not only had such lovely food and beverages, we had prompt service when we told them we had just 40 min to spare. The pictures speak for themselves. read more

Caffe Concerto - Cafes Near Me - London, XGL

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Saved me from starbucks! Beautiful latte and sinful pastries. We ordered some nibbles as we were jet lagged after an overnight Bos-Heathrow and hotel wasn't ready. Fantastic location and wonderful staff. read more

I was visiting London for a wedding and when I got back to my hotel, I was hungry and craving something sweet. So I stopped by this place and got a chocolate cake and it was delicious. The staff who assisted me was super nice, and her service was exceptional. She figured I was visiting and made sure to get me utensils. read more

Caffe Concerto - Cafes Near Me - London, XGL

Attentive and friendly service Beautiful Art Deco interior Yummy selection of pastries and sandwiches Delightful experience read more

Caffe Concerto - Afternoon tea - Cafes Near Me - London, XGL

Visiting London and on our way to a coffee shop that was recommended by a blogger unfortunately it was a rainy day and they did not have inside sitting so we decided to decided to go inside caffe concerto. Please avoid this place at all cost. The food is horrible, pastry not worth the calories, and the service was unpleasant. AVOID this place and go somewhere else !!! read more

Went there for coffee before going to the theatre. Coffee was lukewarm and the cakes were dry. Service was very slow. Two coffees and two cakes came to £26.79. An absolute rip off! read more

This is a really cute spot for a quick bite and Instagram worthy pics. I stopped by for afternoon tea and really loved the service and presentation. I also went with family a few nights later and the food was exactly what we were looking for. It is pretty easy to get a table if you walk up, but during busy time you may need to wait a few minutes to be seated. read more

Caffe Concerto - Afternoon test for 1 - Cafes Near Me - London, XGL

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STALE CAKE. On my birthday, my boyfriend and I were looking at several window displays for the perfect cake in Piccadilly. The red velvet caught my eye at Cafe Concerto. We ordered a slice of the red velvet and chocolate cake to go to enjoy in the park. Sadly, the slice of red velvet cake was SO STALE, my plastic fork broke. SO DISAPPOINTED!!!!!! How can you sell stale cake!!!!! From what looked like a very nice cafe in London. I would of liked to return the inedible cake to the unfriendly manager but we were already to far away. I gave 2 stars instead of 1 because my boyfriend's chocolate cake was very good. Still we would NEVER return. read more

Caffe Concerto - Receipt - Cafes Near Me - London, XGL

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What a cute lil place! I loved the decor! It felt very elegant. I would highly recommend this place for high tea! The atmosphere was nice and it was much cheaper than most other places. What I ordered: I got the luxury cream tea which comes w your choice of tea or coffee and a wonderful little tower of desserts and biscuits. I went with an earl grey tea. It came soon after I ordered. Then they brought out this wonderful tower w 2 biscuits and clotted cream, 4 little desserts, and 2 macaroons. The biscuits were a little dry and personally I wish there was some salt in the clotted cream, but maybe that's just a pero al preference. The tiny desserts were very tasty! The tea was great and came in a pot that was around 1 1/2 cups! I got all of this for 15£. That's pretty good for this part of London! read more

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Cafe Concerto is a chain with many of them around London. I thought this restaurant is a little overpriced compared to others, but the food is pretty good. Ordered the Traditional English Breakfast, which is very traditional with no uniqueness or different kind of spin on the dish. The dish however was good and very filling, came with two eggs (over-easy), sausage, hashbrowns, bacon, baked beans, sauteed mushrooms, toast and a tomato. Overall this dish had no surprises and was good. Ordered the Lox toast and hummus beet toast. This dish is actually quite filling and tasty. The hummus beet toast was very unique, but went well with the avocado. Overall this place is a little pricier than other restaurants, but the food is tasty. read more

Caffe Concerto - The Lox and beet hummus toast - Cafes Near Me - London, XGL

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Stopped by here for lunch when we saw the beautiful chandeliers through the window. Adorable place with great food and tea. read more

Caffe Concerto - Pumpkin Soup and Bruschetta - Cafes Near Me - London, XGL

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The atmosphere of the restaurant is great. It has an art deco style that makes you feel like you stepped back in time. Full points for that. (1/1) The staff was very nice, but that's about where it ended. It was pretty clear that they were understaffed and possibly under-trained. It took quote a while for someone to take our order (maybe 20 minutes). After our order was taken, someone else came and asked us if we ordered and what it was. I think they'd lost an order somewhere. The whole staff seemed to be working hard, but there just weren't enough of them. Half points here. (0.5/1) The food was amazing. I had the Bacon, Egg and Mayo sandwich. It was very good. My mom had the truffle gnocchi and it was just...wow....full points for sure. (1/1) The bathroom gets no points. There were two stalls in the ladies' room. The first stall had no toilet paper. The second stalls handle was broken and there was on the floor....(0/1) Would I eat here again? Probably, with the understanding that I will have to be very patient. (0.5/1) read more

We were ready to be taken advantage of. This is a chain on a touristy street with all the window display for trapping. Yet the services were prompt, foods delicious, and the experience wonderful. Maybe it's a bit pricy. read more

I stayed in Picadilly at the Sheraton Grand, about 10 mins walk down the street from Cafe Concerto. Had take out for the chicken mushroom risotto and the chicken mushroom rigatoni with rose sauce. Both were fantastic portions, hot, and al dente! I didn't try any pastries but cakes looked very pretty. I would recommend if you are in the area. About 25 gbp a dish so not cheap! read more

Excellent service delicious food and excellent staff. Thank you Vito for the phone charge

I feel like this place is trying hard to be super posh and sophisticated. The interior looks like a dream with wood panels, sparkling mirrors, crystal lighting, and gold trimming. But let me tell you, the dessert was definitely not posh or sophisticated as I expected. After walking along Piccadilly, my friend and I decided to stop by for some dessert. We ordered a slice of cake and a macaroon each. The cake I got was black forest chocolate, and man, one bite was already too sweet, especially the fondant. The cake base was alright, but it wasn't something to rave about. I suppose the bigger disappointment were the macaroons. They were really dry, and to be honest, it didn't seem that fresh. Overall, not something I'd call home about. But, it does have some pretty posh aesthetics. read more

Caffe Concerto - Cafes Near Me - London, XGL

okay for a mid-day break from Oxford Street shopping. seems like a touristy clientele but the food was pretty good. service was attentive. the goat cheese and caramelized onion tartine was very good they have a high tea service that looked good too read more

Amazing celebration cake, I was shocked how big and beautiful it was, so fresh and tasty, we had chocolate sponge and chocolate filling, it was so light, not heavy at all, pure Italian delight. The cake was delivered beautifully to our home. read more

Super racist, we came in and they told us that we had to take our food to go eventhough it was 10 p.m. A family behind us came in and they allowed them to be seated. Christian was a super jerk tried to get us through I dont know if it was because we spoke spanish or because we were Mexican but it was sol humiliating...dont go! read more

Pretty close to Buckingham palace we went in with no expectations. We weren't wowed at all, staff sat us quickly but they seemed to have forgotten about us. They left us for 15 minutes, we tried flagging them down but they didn't seem to notice. When we finally ordered food and drink it did come out fairly quickly. Tried the afternoon tea for 2 and wasn't really impressed. Tea was good quality but the sandwiches and pastries were old and stale. My sister has an allergy and let the server know and he didn't seem to know how menu items were made. He just said "I can't make any promises" but realistically when it comes to allergies you kind of have to promise not to poison your customer. Anyways, I wouldn't really recommend it's touristy and the staff doesn't really seem to care. read more

The aesthetic here was adorable and perfect for us tourists... We ordered the tartine platter and the prosecco cream tea (for one) to share and it was the perfect afternoon lunch. Comparatively, the cream tea was OK-priced, and it was great that they let only one of us order it. In terms of food, though, it wasn't anything too special. The bread for the tartine platter was not very toasted and seemed a little cheap, although they did pile it up well with toppings! The tea and prosecco were great, but the scones were meh and the desserts were very sweet for our taste (and we are extreme sweet tooths!). All very pretty, though! read more

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My friend and I popped in here about an hour before closing and ordered a couple glasses of roses to celebrate our 8 years of friendship. The mirrors inside made it deceptively bigger and my vain friend was getting so distracting staring into his own eyes. It really wasn't the best place for an engaging conversation. It was also very loud inside even though I don't think any music was being played. The desserts looked aesthetically pleasing but strangely not that tasteful. We just suck with the drinks, which was really refreshing. Service was fine, but the seating was really cramped. I think they squeezed in a few more chairs than the space actually accommodates. I'd recommend coming here if you are just looking for a mediocre non-bar drinking place that is open somewhat late. read more

We needed a light, late lunch, and something here drew us in. A sleek, yet cozy place, it's a welcome upgrade from its American cousin: the Greek diner, and even an upgrade from the other CC location that we patronized. The hot bites plate was an awesome way to fake a "tasting menu," and turned out as delicious as anticipated. The cheesy garlic bread was a delight in a world filled with cheesy garlic bread. The prawn should've been illegal. And how do you follow apps for lunch? With desserts, duh! Between the decadent sweet treats and an afternoon champagne toast, it was truly a beautiful end of the day, and dawn of the evening. read more

Wow, I'd love to review this place based on the food, but never got the chance. Came in for dessert around 7:30pm. We we're seated immediately in a half-full dining room on a Sunday evening. We were given dessert menus and became invisible after that. The waiter walked by us multiple times dealing with other tables, and never once acknowledged us or gave even a polite, "I will be with you in just a moment." After 20 minutes of being invisible, we agreed that a nice establishment like this must have so many customers that they don't want our patronage. So we left. As we were walking out, the same hostess that seated us gave us a friendly, "Thanks for visiting us!". I tipped her with a seething glare. read more

2 Star Bc is the poor services!! As we walked in the host didn't even acknowledge me and my sister until we said something. Though they sat us immediately, we had to ask for menu a few minutes later. Getting the staff attention was nearly impossible after they brought out our desserts. Food: good, but not spectacular. For someplace that's higher end like this, I really wish I had better services! read more

After a long travel day we rallied to venture into the rain to find a casual dinner near our hotel. Two lively pubs weren't an option because somehow their kitchens were closed on a Friday evening. Cafe Concerto was like a beacon in the rain, brightly lit and welcoming. Inside, we feasted on grilled chicken sandwiches and savored the warm and quiet environment. The service was excellent, and it's easy to see how they keep all the brass shiny--staff were spiffing up whenever they weren't tending to guests. read more

The best food I've experienced in London. I've been here twice already and have not been disappointed yet! For dinner, I had the Spaghetti alla Carbonara. Amazing! Rich and creamy with notes of basil and hearty pancetta. Exceeded my expectations by tenfold. On a separate visit, for lunch, I shared the "Hot Bites" appetizer. It is definitely enough for two for lunch, and was to die for! You could taste the garlic and olive oil in the cheesy garlic bread, the tomatoes on the bruschetta were fresh and savory, the shrimp and calamari bites were amazing, and even the mozzarella sticks (of which I am normally not a fan) were perfect when dipped in the spicy sweet & sour sauce (a sauce that went well with almost everything else on the plate). We were definitely happy! Service is a little slow, but the restaurant seems to always be busy. The waiters are nice and the atmosphere is classy cafe chic. I just wish I had enough time here in London to try more of the menu! read more

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I visited the restaurant a month ago and it was very disappointed, I visited another branch again, because I thought the experience would be improved. But even worse. Bad service and bad food. I ordered a tart and it was so hard to bite, like a rock, clearly it was not freshly made! Staff are rude, not professional, It took them 20 mins to bring us tap water! And why still adding a 12.5% service charge?? Wouldn't recommend this place! read more

Avoid this tourist trap unless you like slow service and rude waiters. Food is mediocre and overpriced. There are better pubs to try in London but it was Christmas Day and only thing opened. They tacked on so many service charges to our bill, it was insane. Again, avoid this tourist trap!!! read more

Beautiful location, food is ok. Service is terrible. They didn't even take our order properly. Croissant was not even fresh. Just ok...

So, my review is just for the desserts. I ate saffron dolce and chocolate mousse here and I must say they were like a bliss. One should definitely have it. Yumm yummm ..... read more

Wonderful! Wonderful! Wonderful! I was really impressed with this venue - lovely friendly waiters, excellent service and a beautiful venue. I came here for afternoon tea with my mum and what a delight. Sandwich selection - salmon and cream cheese, cream cheese & egg and cress. Beautiful cake selection (fruit tarts, chocolate cakes and many more delicious treats) and scones with clotted cream and jam. All washed down with an individual pot of Earl Grey (and in my case a glass of Prosecco). You definitely leave this place feeling very full but I would highly recommend trying their afternoon tea. read more

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A friend and I went in for a quick tea, and I wasn't too impressed. Our teas, which cost £3 each, were rather small in portion. Granted, my chamomile was one of the better and more fragrant I've had, but that's about it. My friend ordered two pieces of scones, and I could smell from where I was sitting that it wasn't very fresh. Ambience was typical of the Caffe Concerto chains. What I never understood was their objective of the Victorian style interior -- are they actually trying to be posh or just fake-posh? Because honestly, the food was mostly fake-posh. But the ambience and the staff behaved as if they were intending to be top-tier. Service was okay. The cafe was rather busy when we first arrived, but things were generally prompt. Only go if you haven't got better options. read more

The place has great atmosphere, when we visited they had a singer and piano player. For the outlook and service they are very reasonably priced. Cake selection is amazing, if you are on a diet try to close your eyes when you are entering the place, otherwise trust me you'll have one. The waiters are very helpful and professional. They actually had a little mix up with our food (sea-bass instead of salmon), but they apologise fully and offered us free dessert and coffee to compensate. :) read more

Caffe Concerto - Restaurant - Cafes Near Me - London, XGL

Came here with a decent sized group for a brunch/lunch time. We got seated promptly, and the place is very cool. Good decor, busy but not overwhelming, loud but not too loud, great spot to grab a bite and not be noticed. That's about where the fun ends. Service was very hit and miss, our main waitresses couldn't have been any angrier about working in a restaurant, and took it out on us, which is too bad. There were a couple of servers that helped out that were having better days - but being snapped at a couple of times isn't great. We ordered in a couple of waves, due to arrival times, and oddly an order given 20 minutes after the larger group came out 10 minutes before the rest of the food! Clearly poor communication between the kitchen and serving staff. Food really didn't measure up. I will say this - the bruschetta was good, unique in that the bread was soft and not crostini like - but the different styles were unique and were excellent. But, the risotto was like eating dirty rice water. Clearly not cooked all the way through, and to make it even palatable, needed copious amounts of salt and pepper. The other dishes weren't quite that bad - but nothing that memorable. Value isn't great, expensive for what you get for sure. If you stop in here for a coffee or beer and some of the bruschetta, you might get a decent experience, but I'd say there are plenty of places to hit in this area that would be a better bet. read more

One of the male waiters is a gigantic douchebag, but the woman he was with was able to salvage our experience. He was needlessly rude and even had the audacity to role his eyes. I'm not blind, buddy. We both had some tea, mint for me, I think my friend had jasmine or ginger, I can't really remember, but we were both pleased. The cakes were good as well. She had tiramisu and I had a chocolate cake with some cream and fruity filling. The cafe itself has a pleasant atmosphere and isn't too loud like some of the others I've been to. The walls are mostly glass so you can people watch while you enjoy your tea and treats. read more

We were visiting London with our two kids (2 and 6) and wanted some place we could get a plain pasta for them and something more interesting for the grownups. We never found out. The place was sweltering (no air conditioning) on a temperate day, and the 2-year-old needed some food or drink to distract her. But the waiter never came to take our order, not even for drinks. In that time, a man was seated next to us and received his coffee and cake. And the table on the other side asked to be reseated, and they were. But we just sat there, ignored, as our kids melted down from the heat. After fifteen minutes, we left. On our way out, we passed our waiter, on his way to bring the man next to us a glass of water. read more

My chocolate fondant was all dried out, and the ice cream was old and had a corny consistent. Really disappointed. read more

The place is quite pretty. Food though left much to be desired. My order of Risotto was just ok, nothing spectacular. My husband did not enjoy his grilled chix baguette at all and wished we had chosen another place to eat. Saw a group of ladies having some afternoon tea and wondered if that was any better. I won't be too excited to go back to this place though. read more

Came in for two take out Cappuccinos. The pushy maitre d' had the barista whip us up two unidentifiable drinks that contained chocolate and no coffee. We had to intervene before as she was about to top them with whipped cream. We even asked if she was making us what we ordered and they insisted she was. Was in a rush and unfortunately didn't not try them until we were out the door and in a cab. Terrible experience. read more