Krissi at the front desk was very rude. Walked away from me while I was talking to her generally…read morelacking customer service, or kindness. Called me to her while I was in line then proceeded to tell me i needed to hold on she was finishing something. Sad because they are usually fast.

Were they drunk when they redesigned this store? Why is there a frozen pizza, vegetarian, greeting…read morecard, baby formula, office supplies aisle? I do miss the apocalyptic Orwellian propaganda recording that used to play during the beginning of the pandemic "the supply chain is strong, there's enough for everyone." They sell food.

Yes, CVS is huge. Walgreens is enormous. Even so, when you need a speciality prescription or…read moredurable medical good, Sloan's Pharmacy is your place. My mom needed a very specific type of bandage. I knew I could get it for her at Sloan's. No, they didn't have it in stock - it was so specialized I didn't expect them to - but they ordered it that day and I had it three days later. They called me when it came in and had everything including my invoice pulled up so all I had to do was grab the box, sign my name and head on my way. A few weeks ago, my dad had an uncommon prescription. CVS pointed him to Sloan's who, of course, had it in stock and waiting for him by the time he walked to the counter. What I find fun at Sloan's is all of the candy - my old favorites, Mallow Cups and Beechnut gum were there as were other new and vintage candy, mints and gum. I could see myself getting into trouble if I had to wait too long for a script. Sloan's takes most insurance plans including my out of state plan. For durable medical goods, they will submit the claim for you and bill for the difference. They also offer delivery which I appreciate for my elderly parents. Every employee I interacted with was friendly and helpful. It was a nice change from that big box pharmacy down the road.

Friendly staff. I've never had to wait in line very long to get my prescriptions. I would give 10…read morestars if I could. So much better than any chain pharmacy.

Always friendly and takes the time to answer my questions. Been going here for over 20 years.read more

If I could leave zero stars I would. This is the worst CVS location I have ever been to. The…read moreemployees and pharmacists are rude, it's impossible to get ahold of anyone by phone, and my prescriptions are never ready on time. I am a type one diabetic and need my insulin. I am now very sick and upset with this CVS. this is my last straw with them! DO NOT COME HERE!

Great place to get balloons arrangement. They will blow up you own balloons like mine here for a…read morefee. The small balloons were $1.20 each to get blown up. I paid $17.?? For the two big ones to get blown up. Kathy is a creative genius there. She's so friendly and knowledgeable.

The Grocery portion of this business is fine. However, the Pharmacy has steadily gone downhill…read moreover the last 20-years to the point where it's simply a den of incompetence. Hire qualified people! The only reason I keep going back is for the gas points. If I could leave no stars or negative stars in this review I would.

Love Sloans. Quick turn around on all my many scripts. Don't yell out what you are getting for…read more everyone tho know. Pharmacist will always check with you on new scripts and advise thou on them. Every person there has always been very friendly. Sloans in Manheim is about using a local, home town store who is always looking out for your welfare. Use to get my scripts from a large drug store in town. Remember feeling so sick and stopping to get a called in script only to have to sit and wait anyway. Also the time my son was having trouble breathing and barely being able to breathe. When I called for his inhaler was told it would take 4 hrs to fill. Said it was an emergency... too bad. Changed to Sloans at least 10 years ago. Have never heard a single problem with them.

Once again, and I guess I could say still above and beyond fantastic customer service. Called at…read more10am with a list of like 15 meds to be transferred over from the local crappy CVS. Called. Within an hour, they not only had all the scripts transferred, but also had them filled. Plus they received 2 more in from the doctor and they also prepared them. The bill, even with insurance copays, was somehow much much cheaper than CVS (apparently even though it's the same insurance, CVS charges more towards copays than sloans does). Everyone was helpful and friendly and fast! I love they have the hometown feel, know your face and name (they're saying hi to me by name before I even hit the counter), and genuinely care about you. Love the staff, love Tim, love their customer service, and am beyond thrilled at their med availability and ability to order in quickly what they don't stock! Many kudos!

This store is good. I am not sure why people seem to have negative reviews about it. The produce…read moreis fresh 95% of the time, the aisles are wide, the deli has good, fresh food and they always have good specials going on storewide. Most of the employees are very nice. For a small-town store, I would rather shop here anytime over Giant. It's a slower pace and the atmosphere is much more pleasant and much less hectic/stressful. Also, I have my Rx's at the pharmacy and I will say it's one of the best Pharmacies around and the staff there are so nice! I've shopped at this store for over 40 years and have not had very many issues over that time. The only drawback is the turnover of management staff. Once a good manager gets hired in this location, they get shipped out to another location which is frustrating.

Every time I come into this store one of their employees smells horrible like straight body odor in…read morethe middle of the desert for 20 days.. turns my stomach and makes me gag.. I don't understand how you can have somebody working in a food buying facility and let them smell like that they even have a whole aisle dedicated to deodorant and personal care products and I'm sure they get a discount

Overall I like CVS STORE because of its convenient proximity to my house. The Landisville location…read morehas a nice assortment of makeup, health products, seasonal, and a small food section. It's certainly not the largest in the area but overall fits my needs in a pinch. Being a care member I always scan my card at the kiosk for savings in addition to the boatload that always print on my receipts. This location doesn't have a high turnover of personnel, but can get busy at times, and often you need to ring the bell for the cashier. Returns are usually not a problem, even without a receipt, given that they can pull up your customer care card history. As of lately I've been forced by my insurance company to leave my small town pharmacy of over 30 years to get my prescriptions filled here exclusively. It's not a change that I'm happy about. My old pharmacist, Smithgall's knew me and my medication. They would often alert me to errors that the doctors missed. They offered delivery - even from the city to my home in Landisville - and I had an account set up with them. CVS doesn't offer that level of customer service. In fact they are so busy that it's not unusual to wait a good bit of time to ask a question or pick up your script. Getting them on the phone is even more problematic. All scripts must be paid for at the pharmacy register which doesn't offer cash back. While I think the current staff does an ok job for the volume and lack of personnel I've had some dealings with an exceptional pharmacist in the past that went above and beyond her call of duty dealing with my insurance company. I've also dealt with one so condescending and unpleasant I tried to figure out his schedule and avoid pickups when he's there. Now that I've had to deal with CVS PHARMACY exclusively for my prescription needs I see a lot of flaws with the store. Lack of personnel at the pharmacy counter as mentioned before. A parking lot that's often hogged up by the dance company next door is a huge problem, and very common in the evenings when I go. It's especially frustrating because street parking is not feasible. But the issue that annoys me the most is the phone calls, text messages, and constant *borderline* harassment by their automated pharmacy system. I literally get three calls a day. I do not have automatic refills yet get calls that I do. I get reminders that I'm due for a fill. I get calls asking if I have any medication questions. I get repeated calls after scripts are picked up reminding me to pick up. And on and on. Three calls a day is a conservative figure, as realistically it's much higher. Even more frustrating is calling to have something done about it, only for it to be changed, then revert right back, something that frustrates the staff as well. On a positive note I like that I can upload pictures at home, edit, make changes, and get ebates cash back than pick up the printed materials at the store. It saves alot of time vs dealing with their kiosks which sometimes have issues and time wasted waiting on the prints. With my insurance constantly changing I'm hoping that my alliance to CVS is short lived. Unfortunately the short falls of the PHARMACY and the constant harassment bring down my overall rating for the store.

The hours on Yahoo, Google, and even in the store are incorrect for the pharmacy. Unfortunately for…read moreme, this resulted in a necessary prescription going unfilled. When I spoke to the manager Mark about this he literally yelled at me. I wonder if I was a young man instead of an elderly woman would he have felt so embolden to yell. His customer service skills are sorely lacking.

I needed to rent an e-kneeler ahead of ankle reconstruction surgery & was running out of luck when…read moreI went to Sloan's Mountville Pharmacy. They were awesome!! Showed me how to use it: tricks, precautions, etc. All with a great attitude. Everyone there was great, I highly recommend them!

A great pharmacy with staff that are very kind and accommodating! They are always willing to help…read morethe customer with pharmacy needs and any other concerns!