Rite aid is good because it's close and fairly convenient. It's bad because of the high prices on…read moreretail items. I've used the pharmacy a couple times for vaccines and only buy an occasional birthday card on the retail side. The store is clean, well stocked and usually not too busy but can get hectic when the lines are long. If you need it, its here, but don't go out of your way to downtown because parking can be a hassle.

This store is suck a joke. Why bother even having it. I couldn't even get tampons. It's never…read morestocked at all and it's dirty

Jess McKim in the pharmacy should NOT be working around customers. She is EXTREMELY rude. I was…read morerightfully upset that my daughter and I had appointments scheduled for vaccines, only to walk inside and see they are not currently giving vaccines. No one called to let us know, and instead of giving an apology, she gave nothing but attitude and threatened me ( she said "You're lucky I'm behind this glass"). SHE NEEDS TO BE FIRED.

Signed up for a Covid test at this location on Saturday. Got the confirmation email for my…read moreappointment on Sunday and today 30 minutes before my appointment they called and told me they had no testing supplies left. I understand things are hard because of Covid but why are you letting people book appointments without checking to make sure you have enough supplies for the number of appointments. Now I'll have to wait multiple days to get tested somewhere else.

This used to be our favorite pharmacy. Now the last two orders we've had there have taken multiple…read moredays to get filled. Worse, we keep getting inaccurate timelines from the pharmacy, forcing us to drive over multiple times just to be told it still isn't ready. The first prescription was an antibiotic, the second was migraine medication (and now my wife has a migraine without medication). I understand if you can't get medicine, but at least attempt to give us accurate timelines. Both times we were told to come back at a specific date/time only for it not to be ready - twice. Never again.

Still the best pharmacy in Hershey. The pharmacists are helpful, friendly and never act like you…read moreare a burden. We have tried others in Hershey and have not had the same hospitality and professionalism elsewhere.

Hour wait for prescription!! Very frustrating it was expedited twice! So many people here for a…read moreSaturday night!!

Horrible customer service in the pharmacy. Literally shut their gate for lunch break in my face. I…read morewas there to get several prescriptions and they looked me straight in the face as they shut the gate. It is not like there was only one person working in the pharmacy, there were five or six. Unacceptable behavior. I will be transferring my prescriptions to either Giant foods or Rite Aid.

I switched to Walgreen's after the Rite Aid i had been using closed. Since then (approx 6 months),…read morethey have never gotten my pharmacy orders correct. Several times they insisted my prescription wasn't covered when it was. In addition, they refused to refill prescriptions that I had valid refills on. One of these was blood pressure medication. When I called them about it, the "pharmacist" refused to give me his full name and proceeded to hang up on me. This is the rudest, most inept group of people I've ever had the misfortune to deal with. I would advise anyone dealing with them to run, don't walk, to another pharmacy!

the Rx dept has no clue. when you call them they talk for a minute or 2 then hangup. will not not…read moreanswer phone when recalled. had to drive to store to fix their problem, gas is almost free so no problem location of this store is Dover PA the joke store

This CVS always ensures that my medication is ready for pick up BEFORE I run out of meds, which…read moreother pharmacies have not done. I really appreciate this as I often forget until I have a couple of tablets left. They also have a very clean store & everything is fairly easy to find. I like that they have a variety of items available to purchase and the coupons they include on receipts are useful. If you love convenience I can recommend this place!

My now go to Pharmacy! Great nearby location, friendly professional staffing and reliable service!…read more Prescriptions are ready in timing and notification reminders are sent to you when they are ready. The store is clean and well stocked with everything you need and a few things you don't!

I sometimes forget about this Walmart Supercenter, except today when I conveniently found a few…read moreproducts I needed. I know stores have to protect their inventory, but it is sad to see so many beauty creams/products under lock. After the staff member retrieves the product from the locked area, it is placed in a locked, secure case that only the checkout clerk can unlock for you to purchase. Otherwise, this Walmart Supercenter offers the convenience, and it's the closest box store to me.

Slight remodelation and reconfiguration of the checkouts has improved efficiency. But, it's still…read moreWalmart and no one around here seems to care about anything, just like automatons going about their business without noticing the world around them. Customer service has a new meeting now, meeting the customer services him or herself. Some things are cheaper and must be purchased here to save money. Other than that, I never go out of my way to shop here.

They have poor pharmacy care. I needed to refill my medication, no one called me back. This is the…read more2nd time I experienced this Culture. Called their Corporate office and they were able to make this ready. Not the best overall experience but what else can you expect? My recommendations is to keep calling their corporate office.

I went to the CVS covid vaccine web page and scheduled my first dose on 3/14/2021. It gave me a…read moremessage, "we are holding 11am on 3/18/2021 at 3865 Derry street for your 1st dose". We are aren't currently able to schedule your 2nd dose right now. This morning I went to the CVS #2370, on Derry Street at 10:45am to get checked in and surprise, I'm not on the list. The young lady checking people in sent me to the pharmacy to double check with them. I went to the pharmacy and was helped by a man named Justin. I handed him my ID and he checked the system, his response, "yeah it looks like it didn't process". Handed me my id back and kept working. No apology, no attempt to get me on the list, no empathy whatsoever. I'm 54 years old and diabetic. I went back to front and asked the young lady if she could add me, her reply, "I'm just a contractor". My first line of communication was to call the CVS complaint line...it doesn't work. So I filed this exact copy to their corporate team, I'm not holding my breath there either. So what I see is a company with broken systems and employees that don't care about THE BIGGEST HEALTH ISSUE OF OUR GENERATION. I have usually been treated poorly by CVS employees which is why I use a local pharmacy over an hour away. This one was enough to make me write this review. Don't use CVS folks, the only thing they are about is getting your extracare number.

I left a bad review on Google about the old bag yelling at me. So I went to Palmyra CVS for awhile…read morewith no issues. I went to Hershey CVS a few times and never ran into the old bag so I was glad. Today I returned something to Hershey CVS and the old bag was demeaning the young teenage boy working the register. The police walked in to investigate a fight and I got the hell out of there FAST! Young teenage cashier was excellent and smart.

Couldn't go lower than one star. Pharmacy staff is often unhelpful. Likely over worker, poorly…read moretrained and/or terrible workplace culture. They are often unwilling to help when you have difficulties processing a script. They expect you as the customer to make all the calls. It's interesting we find they have difficulties processing scripts that were never difficult at other pharmacy locations. This was never an issue at the Rite Aid in Hershey (too bad they closed). And the GIANT pharmacists are great. We returned to CVS after Rite Aid closed. And are having the same exact difficulties with this CVS pharmacy that caused us to leave them 13 years ago. Seems the problems are deeply ingrained into this company. Advice- do not fill scripts at this pharmacy. Go to GIANT instead. They are helpful and able to resolve and conflicts with insurance or doctors with professionalism and ease.