The staff here has greatly improved. There have been some changes, and my regular personal…read moreexperience is that they are helpful and kind.

After reading the previous reviews, I will just say they are all accurate in their description of…read morehow I was treated and how all 3 female employees acted upon my arrival. ( I only phrased it this way hoping management will know who is working ). Absolutely no personal, social skills whatsoever, downright rude and should have some disciplinary action taken upon the entire staff at this location. Hopefully for the people that need to use this location, things will change in the future, but based off of the longevity of the past reviews, guessing it won't.

I'm giving 5 stars for all the lovely ladies and gentleman who work in the pharmacy. They truly do…read moretheir best despite how busy they get which is usually all the time, never a quiet time in there. All very respectful and nice.

Expecting a subpar pharmacy experience due to prior experiences at Walgreens and CVS, I found Rite…read moreAid to be a breeze. My information was transferred over perfectly, insurance and everything. Quick and affordable. They even gave me a treat for my dog! I definitely recommend going to Rite Aid for all your prescription needs.

They just open and close the pharmacy whenever they feel like it. Prescriptions are not a game if…read moreyou guys are "understaffed" 24/7 then shut the building down it's getting ridiculous.

It's exactly what I was looking for in a local pharmacy. Unfortunately, I had to move away and…read morecouldn't take them with me.

Do not go here! I wanted to support the local business so I took my prescription here. I needed to…read morehave the brand name and not the generic. Every month they would give me the generic. Every month was an issue and fiasco. I took my business else where after the gentleman behind the counter told me i needed to bring the box in from the month before to show them what i want. This is totally unacceptable from a pharmacy!

The older women behind the pharmacy counter are extremely rude to you if you are wearing a mask…read more All they will say to you is I can't hear you I can't hear you. When you inform them you are not going to remove the mask they make a smart comment back to you. So they heard that!? This has happened on more than one occasion.

Everyone follows COVID-19 safety precautions well and is happy to serve every customer they can…read more This store has the hardest working employees I've seen at a cvs. I only have wonderful things to say about this store, keep up the good work!

1 Star Colorism Discrimination at This Rite Aid on 9th…read moreStreet in Lebanon, PA? It took me a while to write this as many situations occured in 2020 that still affects us now. I really liked this Rite Aid at first. My favorite section is the Pharmacy because they seem to be the nicest people on the store. Sadly, that is it. I really hoped something like ruined my welcoming here. I had to learn this as an employee named Matt at around Saturday, December 12, 2020 be unprofessional to her on TWO separate occasions. He has been nice to me, but not to her and it really seems to be colorsim (aka color discrimination. ) My mother is so sweet that it pains me to see this. She just lost her mother and a best friends and a sister-in-law she was close with in the same year, yet she kept her cool. . She would ask him questions on the merchadise on sales and wouldn't answer, until I asked without him even looking at her. He even bummrushed my mother off the line when there was barely anyone behimd her, atleast on the second day he misbehaved towards my mom. Being nice to me, doesn't excuse this behavior. I called the manager and got connected to "Lauren." We didnt get to meet and nothing seemed to happen even after I got to report this incident. I got to talk to her and agreed we would meet up for dialogue. It didnt happen. So much went on that day. My mom finally went to that store for essential and spoke to "LINDA." After all this time of being kind to her even when she acts like she don't wish to work there, LIED to my mom. She told her she don't know this guy's name, yet she is a manager!? Wth!? Luckily the Pharmary revealed it was MATT. I spoke to Linda over the phone and agreed to give my mom's number for him to apologize. He never did, yet he still has a job cause my mom requested for him not to lose his jeopardy cause she has compassion for others. My mom deserves better than that and MATT needs to be FIRED! The only thing positive here is the Pharmacy.

At one time, I thought it was the front store clerks that were rude and racist, but it is also…read morethose who work in the pharmacy. You guys really need to get it together.

Jenni (I think was her name) at the pharmacy desk provided horrible customer service. My boyfriend…read morehad to get his prescription filled at a different place because his normal pharmacy was out of stock. So, what typically costs $24 at Giant cost $88 at CVS - which is wild because it's the same prescription. He gets to the register and says, "Hey, I got a call that my 'script was ready for pick-up and it says it costs $88. Is that the right price because its $24 at Giant?" and the cashier says, "Well if you want it for $24 you can go to Giant." what?! He kept his cool and asked if there were any Good RX codes that could be applied or anything to lower the cost and she said she could look, but that would take 20-25 minutes. Why it'd take that long to check something like that is beyond me but it was not a pleasant experience. She belittled a customer who had every right to ask about a $64 price difference.

Jolyciana is such an amazing employee. she always goes above and beyond for her customers whenever…read moreasked something simple . amazing customer service everytime ! unlike Jenny or bikash. they are lazy and do not help always on their phones having full conversations . they are horrible employees and don't uphold the same standards