When he couldn't address my issue regarding my cracked windshield, he found someone who could, and…read morewent out of his way to help me out. Really impressed!

After throughly researching on Yelp and Google for a good repair shop, I finally came across JBI…read moreAutomotive. I sent a message on Yelp and Jerry was very responsive and helpful. His prices were fair and he answered all of my questions. I love how honest he is and how he called me to provide updates. He didn't have a part in store for my oil change and called me to provide me with the option to go elsewhere or wait until he could get a new part. I decided to wait because I trusted him. I had a service B performed on my Mercedes and asked that he also check my entire car to see if there was anything else that needed to be repaired. He later called me, found that my rear breaks were worn and provided me with a quote of the cost and I asked if he could replace them. On the day I picked up my car, Jerry was very friendly and took time to explain everything to me and even helped me replace my car license plates and put on my registration sticker. I highly recommend him if you're trying to find a diligent, honest and patient mechanic. I will continue to bring my car back to him and recommend him to my friends and family. Thanks so much for everything Jerry!

I have purchased 2 cars from this dealership over the past 15 years. Their prices are reasonable…read moreand they have a nice selection. Even though I purchased this car during the COVID-19 pandemic, the transaction was easy. While I wasn't able to test drive the car first, I worked out an arrangement whereby I had a 4 hours and and up to 100 mi from the time of delivery to return the car if I wasn't satisfied, and receive a 100% refund. Turns out that I discovered that there was a defect with the transmission (Torque Converter and ECM)--I notified the dealership and they got right back to me. After some easy research, I was able to determine that the transmission was covered under an extended manufacturer's warranty and was repaired with new parts and a reprogramming of the computer.

This review is about the sister dealership (Roc E-Z Auto) and the only reason it's getting to stars…read moreis because Ralph was a sweetheart and was very patient with this entire series of issues. I bought my car in November of '24... was extremely happy about it! And then the check engine light came on 6 months later... I took it into a mechanic that is highly trusted and was told that I had multiple leaks and that my ball joint was one good pothole away from my tire flying off. They said for everything they found wrong with my car, it should never have been sold to me. Now. I trust my mechanic. But I wanted to be sure and I got a second opinion. Cue me taking my car to ridgeview motors. They said they have never seen my car before (mind you. This place is a sister company to Summit view and Ridgeview. Same owner) at that shop. And even the mechanic at Ridgeview told me the car never should have been sold to me. Fast forward to after all of that got done and paying out of my own pocket. Check engine light still hasn't gone off. So I had a diagnostic check run on it... and the code coming back is a catalytic converter bank one code. I call them AGAIN and ask what was going on. Because at this point I'm irate that I bought a $12k car that I'm ending up spending the equivalent of my down payment in repairs on... I told them I wanted to speak with the owner because this is ridiculous. Ball joints and a cat converter don't go within 6 months to a year on a freshly inspected car! And since it was outside of the requirements for me to enact the lemon law, I wanted something to be done for the fact that I was sold a faulty car! I went into Summit View and asked to speak to the owner or whoever was in charge and Steve (the manager at the time) told me that the owner would get in contact with me in a few days. It is now December of 2025 (6 months after I was told the owner would get in touch with me) and I have not heard a single thing from the owner. I was also told that the owner would refrain from contacting me for as long as possible just so that everything that's wrong wouldn't be covered by a warranty and he wouldn't have to pay or fix anything. With the amount of money I spent in repairs already, I'm contemplating suing this location or even the owner directly because I was sold this car under the implication that it was able to pass inspection and I wouldn't have to do anything in terms of repairs which is a form of fraud! This is beyond ridiculous and I absolutely do not advise anyone to buy from Roc EZ EVER...! Honestly contemplating going to another dealership, seeing if they'll take my car, pay off the rest of it, and get me a new car that isn't riddled with problems... never again will I buy from here again.

I drive from Webster to Spencerport to have my car serviced, knowing that the service and work is…read moreand will always be top notch!

OMG this shop is Great. Had my car at 4 different places and all they did was nothing for me. Mike…read morefixed my car like new in 30 minutes.

We have been coming to Mike for at least 12 years. We trust him and on multiple ocassions, when…read morethe Dealer told us something was needed, or a part was "about to go", he saved us $$ by not performing unnecessary services. Mike takes care of all of our routine maintenance (oil changes, filters, brakes, inspections, etc) plus the big jobs! He has been great to work with, and we have referred many happy drivers to him. Supporting local business is one of my priorities and Mike does quality work. Definitely give him a try!

Enterprise gave us a vehicle with the oil life at 3% but Andrews and his team had us back on the…read moreroad before I had time to finish a sales call. We are grateful we can make our appointment in Vermont.

My Ford Explorer was slipping all over the road in the most minimal amount of snow, but fine on dry…read morepavement. I bought it to Firestone for an alignment in hopes to fix the problem. This did not fix the problem. I called Firestone and was told to bring it in for a test drive when we would be able to recreate the problem. We went for a ride and it was INSISTED that I needed 4 new tires because the rubber was hard and snow/slush was getting stuck in the tread mimicking "bald" tires. My tires were 4 years old, 19000 miles and had a 7 tread depth remaining which should be covered under warranty. So, the woman at the desk picked up the phone, called Goodyear, acted like she were a family member of mine and sent me down there. Once I arrived at Goodyear, I was told there is NOTHING wrong with my tires. Trusting that the Firestone employee (who claimed to have 30 years experience) knew what he was talking about, I called Goodyear corporate and they warrantied my tires (1/2 price, almost $800). This did not fix the problem either (because I DID NOT need tires). Again, go back to Firestone $800 poorer. The new "manager" approached me with a cocky, arms folded, eye rolling attitude and proceeded to say "What would you like us to do about it? Just because you were told to get new tires, didn't mean you HAD to." My truck was unsafe and I am not a mechanic...so yes, I am going to trust that Firestone employees know what they are talking about. I ended up going to Cole Muffler DESPERATE to find a solution as my truck was extremely unsafe to drive in Rochester, NY winters. The problem??? The rear toe (part of the alignment which was the FIRST thing I attempted) was WAY off!!! If Firestone would have done their job in the first place, I would have saved a lot of time, money, aggravation and safety. I have written to the email suggested...got the run around, no call back from corporate and they closed the case without any resolution.

I had to get both front and rear brakes replaced, and brought my 2011 Camry to EDL Automotive on…read morethe recommendation of a friend. I thought it was pretty cool that they were able to use my car license plate number to get parts information for the car. Once I brought the car in, it only took one day to do the work. I was really impressed with the quality of the job.

From the owner: EDL Automotive, LLC, located in Spencerport, NY, is your go-to auto repair shop for all your…read morevehicle maintenance needs. Our skilled mechanics specialize in general automotive repair services such as diagnostics, alignment, engine and brake repairs, transmission services, oil changes, tire rotations, battery replacements, suspension work and AC repairs to ensure peak performance of your car. Whether it's a routine inspection or a complex exhaust system repair job that you need assistance with - we've got you covered at EDL Automotive.

Tony's was able to fix our noisy muffler and save the cost of a replacement. Whew! We didn't need a…read morebig bill right now.

I had my mother's Mercedes, that I cherish, inspected here and they did a great job and really…read morefast! They seem very reliable and efficient! I'll be back there when I need something done, for sure!

Absolutely terrible experience, I bought a van and within two months the transmission blew. The…read morewarranty company Gregs Auto sold us the warranty through dragged the process out and I had to pay thousands of dollars on top of the warranty cost in repairs and rental cars. Within a day of having it back the steering and breaks were acting up and the AC doesn't work. Greg's Auto took no responsible for selling a piece of crap van telling me the trade in value they'll give me will be extremely low.

I absolutely had to get a same day car inspection. Greg's auto Repair was able to get me an…read moreappointment within two hours for a small fee. Saved me tons of money for life from what would have been raised insurance rates. :)

My family and I had been going to Ridgeway for almost 30 years. No more. When my car suddenly was…read morevery noisy, I made an appointment-took 4 days just for them to get me in. I was told there was a hole in the catalytic converter, and they didn't fix those. No advise on where to go, what to do ,just get out and don't bother them anymore! SO I AND MY FAMILY will do so!

My car battery died and they got me right in. They were very nice and helpful. Made my entire week!read more