Our family has been bringing our vehicles here for 20 years. They have been honest and fair with us…read moresince day one.

DO NOT take your car here! I brought my car here because my check engine light was on and they…read morecharged me for the Diagnostic and for a new air filter but the very next day my check engine came back on. I've brought my car back to them twice in the past two weeks to fix it and now they are saying my car had a different issue and are refusing to give me a refund for misdiagnosing the issue and causing me trouble. Now I have to take my car somewhere else and pay even more money to get it fixed. They also inspected my car but I will have it inspected again elsewhere because I do not trust the quality of this auto shop. Save your money!!!

The team at International Automotive REALLY helped take care of me. Totally accommodating and…read morehelpful staff. They make you feel like they truly care about you and your car. 100% recommend!

Charged me 700 for front brakes. Have a bmw and I called at first to get an estimate and they told…read moreme it would only cost around 500. Got my car back and they charged me the 700 and so I paid them cause they said all bmw need to get front sensor's replaced every time I get new brakes. I didn't know much about the car at first. Brakes squeaky and they didn't take the paint off nor tried to clean them. Took it to bmw and they laughed when I told them. Told me it would only been 400 through bmw.

This particular person deserves praise. Ronald Ward that works in the service department went out…read moreof his way to ensure that I was completely satisfied. He is a joy to talk with and he is honest. This is a great quality to have and should never be taken lightly. Warm regards, Julie

Do NOT buy a car from them. They will sell you a car KNOWING full well the transmissions are crap…read moreand the warranty will run out WAY before the transmission dies. The service manager was completely rude and basically said it was my fault. Most people don't have $6000 laying around to put a new transmission in a car but they couldn't care less as long as you bought it.

I am 71 years old and have had my share of cars and car problems…read more Most folks getting their cars repaired have transactions with car repair shops. Transactions are not relationships. For the last 30+ years, I have had my car repairs done at a shop where I knew the owner and knew the owner cared about me. I have referred family, friends and associates. They have all been pleased with both the quality and cost of repairs, as well as the friendly family atmosphere at the repair shop. This is a wonderful business and I would recommend anyone with car repair needs to contact Dick Schrader at Schrader's Garage, 686 Clinton Avenue South, 585-271-5179. Jack K

Great group of people. Family business! They have this new "feature" where they send your pictures…read moreof what is wrong with your vehicle before they call u to go over everything. So cool!

Danny, the owner sold me a car and after asking him if it would pass inspection for my disabled…read morewife to drive slapped a sticker on it with a bad wheel bearing which could end catastrophically and would not pass a NY safety inspection. As well as multiple other issues with the vehicle that he lied to me about

Those guys are the best! We had a problem with the transmission of our 1979 Volkswagen Westfalia…read moreand Kurt's garage seems to be the only one who could help us in western New York. They really went above and beyond to help us and we're really grateful for their great service!

Great bunch of guys …read more.. Went there on a Saturday morning and gave me a legitimate estimate where the others (NL, etc ...) were not interested unless insurance was involved or having an appointment. The guys worked seamlessly with my insurance company and car rental company. Work cost exactly as estimated and returned before promised! I recommend them to EVERYONE!

So today I called Vogels around 10:26 to get an estimate done for insurance on my 2010 Chevy…read moreImpala. I was instantly turned down and said "no we can't do that". I was surprised because I have brought them previously a car and sent them a lot of work over the years. So let me tell you about the LONG HAUL on your vehicle if you bring it here to Vogels. I would know about long term on a vehicle from them because they did a Job for me in 2015 on my 97 Camaro. This place is decent place to bring your vehicle if you need something fix short term but long term not worth it to ME. To others they are worth it but they don't restore cars really just fix them. I brought these guys my 97 Camaro back in 2015. Let me tell you what it WASN'T worth the price they charged me 6500-7k and or it felt like I was getting harassed by the owner about paying them. Normally you pay for a job when it's finished but he was eager to collect some before starting it and during before he finished the Camaro. I had to pay before they finished which felt like I was being scammed but I was in a tight pinch and had to get it done. After finally paying them in full they finished it up and said we will detail it up nice for you but the rushed they detail guy and I had wax all over the Camaro. Even the detail guy complained about being rushed. I even mentioned the green paint I could still see but they didn't fix it or nothing. I was super bummed about this but I was still happy to get my 97 Camaro back on the road and drive it. Mind you this 97 Camaro sat after it got "restored"from Vogels. Nothing wrong with it but all the imperfections they left, all the chipped and cracked paint I found and the green paint from the donor parts they used to fix it that you could still see in areas. The Camaro wasn't very professional done at all and the service I got from them especially from the owner himself was good and all till the demanded payment. Then it felt like a scam and it felt like I was being harassed. Now 10 years later I have to repay someone to fix all those paint chips, all the cracked panels and a lot more. So in my opinion it's not worth it because 10 years later and 6500 bucks wasted to repay another person. About the same or more to make it look brand new even better then show room quality they said just like Vogel's promised me but Vogels couldn't handle it. Edit : So after I posted this because I got a phone call at 11:17 from there Shop manager or whatever he is there. His name was Eric. He called me asked me why I would leave a negative review because they refused to take a quote from me earlier today? Then proceeded to say I called them because I had an insurance quote done and I wanted them to add more on? WTF? How is that possible when my accident just happen at 9:33 am. So how did I have time to get a quote and call you to ask you to change that quote? So now I'm more annoyed because they tried to call me out on something I didn't even say. All I said was "can I get an estimate done today for an insurance quote". He then proceeded to tell me IDK why you're posting your Camaro now. It's been 10 years and we didn't harass you. He said "we have to get some up front or all especially when it's not an insurance quote because we gotta pay outta packet for materials"? Really? You have to pay for materials? Wow that's crazy. What about regular mechanics or other shops? They don't ask up front for any money. However I was fine putting a down payment down back then. It was the owner calling me demanding money from me time and time again multiple times and said he couldn't fix it till I did. That sounds like harassment to me. Their excuse was "well sometimes people have us fix it but then not come back at all after we finish". I said "not my fault don't judge a book by its cover. You guys are judging people and will only work on cars with insurance claims unless they are GUARANTEED the money before they finish the vehicle". 1

I came to Rochester to visit my kiddo who is in college. Turns out their roommate had been driving…read moreon a doughnut (spare tire) because they had a flat over four months ago. Oh my gosh! In true mom style I couldn't have that go on for another minute! I grabbed the keys and I checked Yelp and found browncraft garage. The yelp reviews were stellar and I felt comfortable going there. To be honest I expected to be ripped off a little bit because we all sort of expect that when we go to the garage in another city and especially for me as a woman... That concern is still there. I expected to spend more than $1000 bucks on four new tires - but it was closer to $800 out the door with their best tires, they also checked all the fluid levels change the oil made sure all the lights in the dash turned off and my kiddos were safely back on the road.

On time all the time Excellent service…read more Scott and his crew are so professional 5 Star all the time

Oh my goodness my car looks like new! I had some damage done to my car and Michael's took care of…read moreall of it for me. The team is a pleasure to work with, and his work speaks for itself. I wish I had before and after photos. They always get me in for an oil change or inspection. I am a faithful customer. Thanks for going above and beyond guys!

Last year I had multiple rust spots repaired on my 2008 Sprinter van paint. They did an EXCELLENT…read morejob and they are very reasonably priced. This year they repaired some damage to the rear doors after I backed into another car. Again, the repair work was EXCELLENT.