I have been coming here for several years now, and these guys are always so great. They do great…read morework for a fair price and never try to upsell you on things that you don't need. They also try very hard to accommodate whenever possible. Thanks for being awesome!!

First time going there in 25 years. Had a flat tire and other small issues. They didn't fix the…read moreflat the first time. Went flat the next day. Didn't fix it again, second day, telling me that they just use an emergency patch, the one anybody can!!! They never took the tire off the wheel. Just a quick patch. Third day.. flat again and although close to closing did nothing. Told me to bring it back on the forth day. Pathetic Never go there. They do the cheapest thing to " fix" your vehicle. And I guess hope for the best. STAY AWAY. GO ANYWHERE ELSE!!!

I came to Rochester to visit my kiddo who is in college. Turns out their roommate had been driving…read moreon a doughnut (spare tire) because they had a flat over four months ago. Oh my gosh! In true mom style I couldn't have that go on for another minute! I grabbed the keys and I checked Yelp and found browncraft garage. The yelp reviews were stellar and I felt comfortable going there. To be honest I expected to be ripped off a little bit because we all sort of expect that when we go to the garage in another city and especially for me as a woman... That concern is still there. I expected to spend more than $1000 bucks on four new tires - but it was closer to $800 out the door with their best tires, they also checked all the fluid levels change the oil made sure all the lights in the dash turned off and my kiddos were safely back on the road.

On time all the time Excellent service…read more Scott and his crew are so professional 5 Star all the time

I go to Morris for most of the issues with my car, they're very upfront about everything, easy to…read moreget into contact with, and the 24/7 pick up is a life saver.

Great place. Service is awesome. Customer service- awesome- Prices- awesome. A must to go place to…read moreget your car repaired

I've had a fantastic experience bringing my vehicle here. The team is consistently honest, upfront,…read moreand transparent about what needs to be done without any unnecessary pressure or upsells. The staff and owner are extremely knowledgeable, professional, and a pleasure to work with. Between the convenient online booking, helpful reminder texts, and quality work that leaves the car running smoothly, this is easily one of the best automotive shops around. Highly recommended!

Honest, nice people and timely work. Recommend. Wade and Colleagues are solid people and utmost…read moreprofessionals.

Once again, Carpenter's Automotive rises to the occasion. My Honda CR-V needed its annual NYS…read moreInspection. A call to set up the appointment and we're ready to go. I always have the impression that the mechanics are dropping everything to help me. The service is that personal. I showed up at the appointed time and my car was taken right in. 20 minutes later, the job is done and my car is good for another year. Past experience has taught me that the service here is superior. Along with great service, the prices are fair and the job is done right the first time. If you live in the Chili area, give Carpenters a try. They're highly thought of in this area and you can find out why. Happy motoring.

I never had a problem with anyone or with anything at Carpenters!!…read moreThey have been very honest with me, helped me out with good advice, never pushy, I double checked on prices when I needed new tires with a relative who is a retired master mechanic and he felt I was given the right amounts for the tires and labor and the best option for my vehicle,etc!! they even solved and fixed an issue that I had for two years with my Chevy Equinox!! The dealership couldn't even solve the issue, they charged me and gave me a bogus reason as to why I was hearing what I was hearing!! Too notch business!!!!

schalls is the place i will go to from now on . great prices and service for autos . thanks !!!read more

These guy's are a very good shop,also accommodate very quickly.Made a call and got me in for…read moreinspection within 2 hours. I would highly recommend this shop to everyone. Thanks again guys. Bob Youmans

We're new to Grace Auto Repair, and followed our old mechanic, Steve, here. We've had them handle a…read morecouple service issues on our 185K mile Jeep, and have been very happy with the experiences. They are thorough and professional, but don't look for expensive add-ons to drive up your service bill. They will spend time chasing down after market parts to save you some money. We were always happy with Steve's work, and are very happy he's found someplace that has his same work ethic and honesty. This is our new go-to repair shop.

My husband and I were new to Webster and found the prices to be pretty high. Customer service was…read morevery friendly, but the servicing took hours for an oil change and to replace the tires with some new tires I brought in. I was told I need to purchase a brand new car battery because it would die soon. I decided the new car battery could wait because we pay for AAA. It's been over a year, and my car battery is still working just fine. In fact, over the winter I accidentally left the interior light on in my car, so I called AAA to jump it. Well, AAA confirmed my car battery should be good for at least another year! Hopefully this was just a misjudgment, but it's hard to not feel like they were trying to rip us off.

I bring my Van, truck and car to Pat's Radiator & Automotive when needed…read more This has been my to go auto shop for my vehicles; fast service, honest and reliable. They will ask you if there is anything extra needed. I like the sitting area and the fresh coffee, hot chocolate and tea. Friends and family members have been referred to this shop because of their quality work and honesty. I trust that when my sister and mother come here they will be treated the same quality, respect and honesty.

I would avoid this shop at all costs. A full description of all issues is beyond reasonable length…read morefor a review, overall I found this shop and ownership to be untrustworthy, unknowledgeable, and incredibly dishonest on more than one occasion. got a $900 quote for a driveshaft replacement that turned into a $1400 job after several days of delay and no updates. the job only needing less than a handful of hours was originally estimated to be completed same day, and while delays can happen not only was I not updated of any delay, every time I called for updates after their time estimates had passed I was told the vehicle was actively being worked on which I now find likely to be untrue. within days/weeks of having the repair made my vehicle went to a mechanic for an unrelated issue and was determined immediately with a visual inspection my vehicle needed extensive frame repair. The repairs were so dire the vehicle was immediately deemed unsafe and this second mechanic refused to even examine the vehicle further stating it was beyond atleast reasonable repair. These damages were not only never mentioned to me by pats auto prior to service but i received and entire stack of paperwork outlining damages, repairs and other suggested maintenance work that should be done on my vehicle, including rust protection to the frame!! When confronted with this issue the owner informed me they do frame repairs in house and before issuing my requested refund wanted to take a look at the vehicle in attempt to make said repairs to get the vehicle back on the road for atleast a somewhat reasonable amount of time. After hearing the owners plans and estimated longevity for the frame repairs I consented provided they would be suitable to pass a nys inspection and at this point the owner declined to do any work stating the vehicle was beyond reasonable repair. It's worth mentioning this vehicle was most certainly in very poor condition atleast cosmetically going into the shop, regardless it falls under good faith at the very least to inform a customer of such severe damage it is a major safety concern. Not only was i not informed of these major issues but the initial vehicle inspection report has been altered sometime between my vehicle leaving their shop after refusing to do the work they offered and the writing of this review and photos will be attached. Additionally a refund was offered in exchange for the newly installed part however there was never any discussion or even any indication that in doing so my vehicle would be returned back to its running/driving yet damaged condition it was delivered in and that parts would simply be removed.