We have used their storage for 3 years. We check on things intermittently and have our things boxed up tightly. Imagine our surprise when we went to move our things over the weekend and the back left corner of one of our units was absolutely infested with mice. Thousands of dollars in things have been destroyed and will need to be disposed of. Fortunately some things are replaceable but other things like family heirlooms are not. When I called to let them know, they didn't appear to care nor did they let us know if they would be sending over an exterminator. They simply said "well, the people next to you didn't have a problem." An "I'm sorry that happened to you, and we will send someone over right away to take a look" would've gone a long way. The office manager said they aren't liable as their insurance only covers the building, not the contents. He also said he would have the landlord call, but that never happened. Unfortunately, I could never recommend them as we have spent $200 a month for 3 years and our possessions are ruined. read more