Everyone at Brott is so friendly and quick to respond. The buildings and properties are well…read moremaintained and kept clean. So happy we chose to live here when we retired!

I applied twice online for an apartment in Holmen. I called the office the next day to check up…read more The woman I talked to said that was not her job to look at the applications. The lady who does that is working from home because of the corona virus with her five kids. I understand times our strange and difficult currently. Then my friend called the office the next day same response. I finally emailed the owner, Alexis Brott, she was very cold to me in her response. In my application, I said I would like to bring my cats. There was a section that asks what kind of animal and describe on the application. She told me they were a pet free environment. Why would you have that on your application if you were a pet free complex? Also I mentioned if need be I can get the proper documentation for an emotional support animal. Her manner of response prompted me to come here on Yelp to warn others. The people that work for Brott Property are unhelpful and the owner is rude and uncaring.

I have seen these apartments in recent years and would like to visit again but they never answer…read moretheir phone. I cannot afford very high rates and this would fit my income. Please call or send an app or something. Faith Camp 6087802281

They illegally kept earnest deposit. So we were out 1,595 dollars for nothing. I would never…read morerecommend this anyone. Liars and thieves.

We have used their storage for 3 years. We check on things intermittently and have our things boxed…read moreup tightly. Imagine our surprise when we went to move our things over the weekend and the back left corner of one of our units was absolutely infested with mice. Thousands of dollars in things have been destroyed and will need to be disposed of. Fortunately some things are replaceable but other things like family heirlooms are not. When I called to let them know, they didn't appear to care nor did they let us know if they would be sending over an exterminator. They simply said "well, the people next to you didn't have a problem." An "I'm sorry that happened to you, and we will send someone over right away to take a look" would've gone a long way. The office manager said they aren't liable as their insurance only covers the building, not the contents. He also said he would have the landlord call, but that never happened. Unfortunately, I could never recommend them as we have spent $200 a month for 3 years and our possessions are ruined.

Would give 0 Stars if possible.When I went to get a storage unit I asked if there was security…read morecameras the lady looked right at my black boyfriend and said "why are you gonna be doing illegal activities". No I was wondering for the safety of my stuff. Still used their Facilities because it was the only thing with openings at the time. Two months laterTheir auto pay system has a hitch in it when I called to see why the deposit didnt come out my account again the lady was rude n snort and refused to try my payment again . I have since canceled my contact with them and moved out all my belongings. She charged me a full month and wouldn't let me have til the end of the month to get my stuff. Staff are snotty and rude and racist

This is my personal experience with them. Rented from them for a year and a half. Rented a 1…read morebedroom apartment. I would have stayed longer, but my then-partner/roommate at the time and I ended up having an altercation in which I had to break my lease for my own safety and mental well being. For that reason, I am using a different name here to kind of preserve a little privacy. When we went to look at the apartment, we were told it was being remodeled, which was clear to us when we looked at it. They were in the process of installing a new kitchen sink, as well as patching holes in the walls, and repainting cabinets. The apartment was about what I expected, small place in a college area. Smelled like paint. I was a little put off by the pack of cigarettes' and ash tray sitting in the open bathroom window but the place didn't stink like smoke, so whatever. What I didn't understand was why they painted the cabinets and then the wood floors in the bedroom with a type of paint that wouldn't allow me to wipe any liquids off of it without taking the paint with it. I tried to swiffer mop the bedroom floor and took paint off with it. DX Super annoying! The cabinet doors also seemed to be mounted a little strangely, they rubbed against the adjacent wall when you opened them and couldn't open all the way. It was all manageable to live with, though. Better than not having a place to live! At one point during my rental time with them, we had a sink that had a barely-visible leak underneath it. It took me a little bit to catch on that it was there. I alerted their maintenance guys and told them it wasn't a big deal. It was a slow leak, and I put an old ice cream bucket underneath it. It did take them a little while to come out and fix it, though, but everyone's human and I'm sure they were prioritizing other issues first. They fixed it a month later. By that point, the leak was a little more serious, but the ice cream bucket was still coming in handy, and we weren't paying for it because our utilities were included. So we just updated them with a text, and just waited for them to get back to us about when they could come out. To my understanding, they had a lot of properties at the time. I think they have since been growing, so they have more. I'm not sure how many maintenance guys they have, but I do know they have a 24 hour number in case of emergency. I wouldn't have considered the sink an emergency, so waiting was no issue. Another repair we ran into was our heat not working when winter was about to start. We didn't have access to the thermostat in our apartment. It was in another unit in the triplex, I think? Which was a little odd, but this was a cheaper apartment with utilities included so we didn't mind. When we didn't seem to have any heat coming to our place, though, we did tell maintenance and it was quickly taken care of within the week. Again, it wasn't really cold out. There was no snow on the ground. They had the issue taken care of within the week and they let us know what was going on as they were coming out and figuring it out. We had issues with some downstairs neighbor being really noisy, as well as not picking up their dog's poop but the office gave them a few warnings and did what they could. Overall, I think I had an okay experience. I think if you have any issues, if you just sit down and have a conversation with any of the staff in the office, they'll do what they can to take care of it. I suppose I could have mentioned all the issues with the cabinets and renovations they did, but I was just thankful at the time to have a place to live. I think it's common sense to get any changes to your lease or any sort of permissions from them regarding pets or fixing anything yourself in writing, though. People forget things and sometimes the system swallows things whole and they get lost forever. I'm not sure how exactly to rate the experience. 2-3 stars. The folks in the office really were kind and helpful. Just, functionally, things in the apartment were weird. The cabinets. Painting the floors was really weird. Thanks for being understanding when I had to break the lease. I would have stayed with the company, but I was unable to find an apartment I could have afforded myself at the time.

River City Rentals is the worst rental company I have worked with in 15 years of renting. The are…read moreunprofessional, rude, and disrespectful. I traveled hundreds of miles for showings that I was told I was accepted for. I confirmed these showings and acceptance multiple times. They cancelled on me via text an hour before my showings and never responded to my inquiries following.

Very sketchy. Entered a contest to win a custom built cabinet. Did not hear anything until I…read morereceived an email that since I did not respond to first email (that I never received) they had to move on to the "next" contestant. In the meantime, they called to solicit our business for our "cabinetry needs" but no mention of the contest that we allegedly won. They obtained all our contact information but did not use it except to sell us services. Was told that business owner was going to contact us because he wanted to make it right, but never heard a word. Stains integrity of the business with shady marketing practices.

From the owner: With more than 20 years of experience, we have spent years honing our skills and creating a…read morebusiness model that puts our customers and their needs first. Whether you're remodeling your home or building your new home and need custom bathroom cabinets or custom kitchen cabinets installed or you're looking for a piece of custom wood furniture to pass on from generation to generation, our knowledgeable designers will turn your dream into reality. We take the time to sit down with you and discuss your needs. From there, we build your custom cabinets to the exact specifications agreed upon, keeping you updated throughout the entire installation process. This ensures there will be no surprises, just long-lasting, beautiful results.

Terrible place to live, management has no people skills. Try to make you feel bad for expecting…read morethem to do their job. Would not recommend to anyone.

ABSOLUTELY TERRIBLE. They will make you replace the carpeting for years of damage that you weren't…read moreeven living there. The manager is an absolute joke. They never answer the phone and it takes days for a response. We have had problems with the furnace NUMEROUS times and they say its just the filter. Its a rip off for what they charge you. If they are showing your apartment to a possible tenant they charge you $30 per person. If you lock your keys in your apartment and need someone to open the door, $50. The parking lot is plowed down the middle but big piles are left everywhere and it turns to ice. Walls are thin. Would never recommend these to anyone.