Everyone at Brott is so friendly and quick to respond. The buildings and properties are well…read moremaintained and kept clean. So happy we chose to live here when we retired!

I applied twice online for an apartment in Holmen. I called the office the next day to check up…read more The woman I talked to said that was not her job to look at the applications. The lady who does that is working from home because of the corona virus with her five kids. I understand times our strange and difficult currently. Then my friend called the office the next day same response. I finally emailed the owner, Alexis Brott, she was very cold to me in her response. In my application, I said I would like to bring my cats. There was a section that asks what kind of animal and describe on the application. She told me they were a pet free environment. Why would you have that on your application if you were a pet free complex? Also I mentioned if need be I can get the proper documentation for an emotional support animal. Her manner of response prompted me to come here on Yelp to warn others. The people that work for Brott Property are unhelpful and the owner is rude and uncaring.

I have seen these apartments in recent years and would like to visit again but they never answer…read moretheir phone. I cannot afford very high rates and this would fit my income. Please call or send an app or something. Faith Camp 6087802281

They illegally kept earnest deposit. So we were out 1,595 dollars for nothing. I would never…read morerecommend this anyone. Liars and thieves.

We have used their storage for 3 years. We check on things intermittently and have our things boxed…read moreup tightly. Imagine our surprise when we went to move our things over the weekend and the back left corner of one of our units was absolutely infested with mice. Thousands of dollars in things have been destroyed and will need to be disposed of. Fortunately some things are replaceable but other things like family heirlooms are not. When I called to let them know, they didn't appear to care nor did they let us know if they would be sending over an exterminator. They simply said "well, the people next to you didn't have a problem." An "I'm sorry that happened to you, and we will send someone over right away to take a look" would've gone a long way. The office manager said they aren't liable as their insurance only covers the building, not the contents. He also said he would have the landlord call, but that never happened. Unfortunately, I could never recommend them as we have spent $200 a month for 3 years and our possessions are ruined.

Would give 0 Stars if possible.When I went to get a storage unit I asked if there was security…read morecameras the lady looked right at my black boyfriend and said "why are you gonna be doing illegal activities". No I was wondering for the safety of my stuff. Still used their Facilities because it was the only thing with openings at the time. Two months laterTheir auto pay system has a hitch in it when I called to see why the deposit didnt come out my account again the lady was rude n snort and refused to try my payment again . I have since canceled my contact with them and moved out all my belongings. She charged me a full month and wouldn't let me have til the end of the month to get my stuff. Staff are snotty and rude and racist

River City Rentals is the worst rental company I have worked with in 15 years of renting. The are…read moreunprofessional, rude, and disrespectful. I traveled hundreds of miles for showings that I was told I was accepted for. I confirmed these showings and acceptance multiple times. They cancelled on me via text an hour before my showings and never responded to my inquiries following.

This place will take no responsibility for what happens within there properties I've complained…read moreabout suspicious activity the didn't care told me to just report it to the police and the police didn't care either

Very sketchy. Entered a contest to win a custom built cabinet. Did not hear anything until I…read morereceived an email that since I did not respond to first email (that I never received) they had to move on to the "next" contestant. In the meantime, they called to solicit our business for our "cabinetry needs" but no mention of the contest that we allegedly won. They obtained all our contact information but did not use it except to sell us services. Was told that business owner was going to contact us because he wanted to make it right, but never heard a word. Stains integrity of the business with shady marketing practices.

From the owner: With more than 20 years of experience, we have spent years honing our skills and creating a…read morebusiness model that puts our customers and their needs first. Whether you're remodeling your home or building your new home and need custom bathroom cabinets or custom kitchen cabinets installed or you're looking for a piece of custom wood furniture to pass on from generation to generation, our knowledgeable designers will turn your dream into reality. We take the time to sit down with you and discuss your needs. From there, we build your custom cabinets to the exact specifications agreed upon, keeping you updated throughout the entire installation process. This ensures there will be no surprises, just long-lasting, beautiful results.

ABSOLUTELY TERRIBLE. They will make you replace the carpeting for years of damage that you weren't…read moreeven living there. The manager is an absolute joke. They never answer the phone and it takes days for a response. We have had problems with the furnace NUMEROUS times and they say its just the filter. Its a rip off for what they charge you. If they are showing your apartment to a possible tenant they charge you $30 per person. If you lock your keys in your apartment and need someone to open the door, $50. The parking lot is plowed down the middle but big piles are left everywhere and it turns to ice. Walls are thin. Would never recommend these to anyone.

WORST property management company in La Crosse area. Overpriced for the size and quality of the…read moreapartment and the management SUCKS. They never answer the office phone and take days to call back. There have been numerous problems with the water heater, the flooring, the windows, the locks on the doors, snow plowing, etc. Only half of these problems were even acknowledged by the office staff. And expect notes tucked in your door instead of real correspondence. We've gotten numerous notes saying we have fees to pay them, and days later when they called us back, each and every fee was a mistake on their part. You would think with all those notes they would notify you when they are showing your apartment, but they don't. Once we received a call a few hours before the showing, and once they just arrived at the door with no prior notice. DO NOT trust these people and DO NOT rent from them.