Love Werner's they are very honest and friendly and super helpful in helping me understand what the…read morecar needed. Talked through what needed to be done on the car, didn't try to up sell on extra parts or labour but helped me maintain the car =)

I just got a great deal on a 1999 Subaru Forester from Werner, he had it as an as-is trade in sale,…read morebut was more than happy to let me take it to a mechanic without a deposit to get checked out and e-tested. He wasn't pushy, and was very relaxed and his price was negotiable. The only reason I didn't give five stars is that the desk girl barely looked up from her computer and didn't say hi, or bye. Werner on the other hand, was a pleasure to deal with.

My driver side door was damaged by an hit and run so Carstar was recommended by my insurance…read morecompany. Couldn't be more pleased with the service and professionalism I received as a customer here. Car rental was arranged for me and drop off simple ( just leave the rental keys with them). Thanks guys for making my Honda Civic look great again!

Dropped off on a Monday morning for insurance restoration of both driver's side doors on my Kia…read moreSoul. Check-In was super easy and painless, rental company brought my temporary ride to me at Carstar Kieswetter, and I was in and out in under 20 minutes. Thursday, got the call that my car would be ready early in the afternoon. Again, super simple and easy pickup. Parked the rental, took a look at my car with the service manager, signed the paperwork, gave him the rental keys, got my key, and off I went. Super professional, super friendly, super easy process, all around. Will definitely be taking my cars there for body work in the future.

my wife has a 2019 Chev volt a hybrid car. the first issue i had with Bennet was an issue with the…read morecar not wanting to turn off. the shifter would not go properly into park and the service said we had to buy a new shifter for $350 + but i researched and there was a service bulleting that replaced that piece of the wiring harness under warranty, i had to insist that the service manager pursue this option and it fixed it, no charge. we brought it in for a standard service the usual door locks and stuff and they came back to say that the oil pan had a leak and needed to be replace to the tune of $500. they also told my wife that they had taken the pan off and it needed to be done. i told them in no uncertain terms that we would not pay for that replacement and took the car. i noticed that it looked like there was oil spilled on the top of the motor and now a few months later the oil is at the top of the stick and no signs of oil on the ground or oil loss. that feels like just a $500 dollar bump on a scheduled service. pretty sure we are not going back or will insist that there is no additional work done on the car without written confirmation by ourselves beforehand.

TL:DR version: - My experience at Bennett has been the worst…read moreexperience I've had at any dealership over 15 years and 8 vehicles. It's not just a single employee that maybe misrepresents the business' core values, it's apparent that this poor behaviour is consistent across multiple employees and multiple departments. - Have no clue what they're selling or servicing (and they are apparently Cadillac certified) - Talk shit about their customer's behind their back (on dashcam) - Engage in shady business practices by trying to deny warranty claims to make more money - Engage in unethical practices by skipping the diagnostics and advising that parts need replaced especially when they are expecting the customer to pay out of pocket - I tried to work with the dealership directly but after they admitted to not performing proper diagnostics, they stopped returning my emails - My part was eventually swapped without issue and was covered under warranty (after escalating to GM Canada) - Dealerships typically get paid 1.5-2x more money if the customer pays out of pocket as warranty work is invoiced at a reduced wholesale rate. It seems this dealership tries to prioritize making the customer pay out of pocket along with skipping proper diagnostics. They seem to prefer troubleshooting by swapping parts at the customer expense - I truly feel bad for people with lack of experience to question the dealerships work. Most people trust that the dealership performs ethical work and will have your best interests in mind, which is not the case from my experience If you'd like to hear the full story and see the dashcam footage lookup SS1CK1LE on Instagram or aecowan on Facebook. My review has been posted publicly for awareness

BAD, BAD, BAD! These are the people who give car salesmen a…read morebad name. Went here to see a specific car listed on the internet and got in to go for a test drive. As soon as I looked at the dashboard, I saw that the mileage was almost twice as high as the internet listing. No apology or explanation was given and they would not even negotiate the price to reflect the actual mileage of the car. It's understood that car dealerships rip people off but most try to hide the fact.

Buyer beware for used vehicles. I bought a vehicle that was to be certified and they certified it…read morewith a stone chip in the windshield in the driver's vision. I didn't catch it when I picked up the car and when I contacted them a few days later they claimed they had no record of the stone chip. Their solution was for me to get it filled. When I took it to an auto glass place to be filled, upon their inspection the chip had already been filled. So they certified a car with a stone chip in the windshield banking on me not noticing and they got away with it. The ministry can't do anything once it's my possession because it can't be proven that it was there when they were selling it. I informed Jason the owner that the stone chip had already been filled and their solution for me has been absolutely no response because they know there's nothing I can do about it and they can just wait for the safety certificate to expire. I certainly wouldn't trust them to do any repairs or the mechanic who passed the safety if they are so willing to be shady. As a female driver it certainly gets tiring having to deal with people in the auto industry who have no integrity and only see they're profit margin and will take advantage any chance they get. I may have been fooled once, but not twice; they won't see my business again nor will they see it from those who ask for recommendations.

I want to let you know how unbelievably disappointed I am with the service I was provided on the…read more28th. Upon showing up I was told not to even come into the lot. then when looking at the vehicle there wasn't even an option to have all repairs done. I would have been willing to sign paperwork that day but the "gentlemen" that we spoke with was a sub par sales person with terrible attitude. I wish you and your business luck in the future but I truly do not see how you get sales. So happy we walked away.

The biggest scammmmers on planet earth. I am not a fool but…read morethey tricked me so badly for something I could not have found out. Bought an Audi 2012 cost $20000 finance and the engine burns 1litre oil every 150 kilometers. I spend more on oil than gas now and Audi service history shows that this car had long history of this problem. Cars under 130000 were only called for complete engine replacement recall. These people look nice and gentle and are actually blood sucking leaches. I hope one day they will suffer like they made us suffer. This money will never bring him any good.

This dealership is the worst I have ever seen of any car brand in 44 years. We were recommended to…read moretake our Ford Freestyle there for a starting problem and they had it for 5 days, did a huge repair that cost us $852 and the truck still would not start, then did a computer repair and that fixed the starting issue, however our traction light is now on, our power locks don't work and other issues related to the computer. We spend over $1600 and 5 days (they would not give us a loaner or even a ride home after we paid the first repair and it would not start to take it home) Service Manager there is so rude, when we tried talking to him, he told us he didn't know anything about it and we need to deal with the parts people only. The same vehicle in your garage for 5 days, you would think as a manager you might notice that and think there is a problem. We already know that Ford dealerships have a book rate for labour cost (in other words if it takes 1 hour to fix a problem, they will charge you 2 if the book says that repair takes 2 hours)...we know this and that was never an issue. We felt we could trust a Ford Dealership to fix our Ford vehicle and we were very wrong. So back to our trusted independent mechanic. And off to court to sue Ridgehill to get some of our money back!!! BEWARE....

My Escape has been in for service several times over the past 2 years. I am very happy with the…read moreservice so far. I was told on one of the visits a year ago that I needed a front end alignment. Strange, I never had it done and no one has mentioned it again. As the tires do not have abnormal wear I am happy I never did spend the money to have it done. I will continue to have my vehicle serviced at Ridgehill. The only issue I do have is that when I do come into town, an hour away, if anything needs checking to be able to have it checked out then not a week or 2 weeks from then. All in All very content with the service and your advisers are very pleasant to deal with.

I called many V.W specialists to fix (replace my heater core on our 2009 VW Jetta TDI Sportwagen)…read more Many turned us away. I asked for quotes from a V.W dealer not far from where I live ( Erin Ontario) and also from Cambridge V W Cambridge V.W came in $450 less, they kept in contact with updates and I have just come back from test driving the car, first time I've driven the car without winter gloves. The car is toasty hot Thank you Cambridge V.W you set the Vanguard for other dealerships to aspire to. Regards. Walter.

Avoid Doing Your Auto Service Work at Cambridge Toyota…read more On April 4, 2026, I had my vehicle 2020 Camry to Cambridge Toyota to do maintenance service #2. Following service items easily followed up by customers after service done, which are including in the service package, were not performed at all while I picked the vehicle up, but Cambridge Toyota fully charged me the service prices of the service package. 1. "Remove & inspect cabin air filter" Finding: I used a piece of transparent tape to seal a small area of the cabin air filter cover after last service. After this service, the tape is still intact and over the place. That means no body took the cabin air filter out from its place to do inspection during this service 2. "Remove & inspect engine air filter" Finding: I used a piece of transparent tape to seal a small area of the engine air filter box after last service. After this service, the tape is intact and still over the place. That means no body opened the engine air filter box to inspect the filter during this service. 3. "Lubricate locks, latches and hinges". Finding: door locks and hinge area are still covered by dust and dusty spots, there is no signs of cleaning up or covering by fresh liquid lubricant spray (see attached photos). 4. "Remove wheels & visually inspect brake pads, calipers, rotors, brake lines and hoses". While the advisor asked me any concerns, I reported potential rear brake griding noise. The service found "rear outboard pads metal on metal", and it charged me extra $84.98 plus tax, which is supposed to be done and including in the service package.

I had the pleasure of having Marcey service my 2019 Toyota Camry recently. She was an exceptional…read moreservice agent. She was thorough and responded to all my tedious questions. I called her many times and she gave me timely updates and even proposed a few options so we never felt stuck. We were so well taken care of. Thank you again, Marcey!

Zero stars!! Absoutely terrible. I would recommend staying away from Pristine Auto Sales and…read moreService!! Especially if you don't live close by. I had to replace the motor in the 2014 Honda CR-V that I purchased after only a few tanks of fuel (Car had just under 135,000km at purchase) The car had a blown head gasket and a suspected warped cylinder head confirmed by a certified Honda dealership. I should have checked the other reviews before the purchase. I'm not the first person who has had a very poor experience with this dealership. I chose to have the motor replaced at a very reputable shop (local to me) at my expense as I didn't trust Pristine Auto Sales and Service to do the work. Also, their "warranty" process still would have cost me a lot of money as I would have had to tow the car a long distance as it was unsafe to drive. I did request half the repair cost which I thought was more than fair and was rudely rejected. Please save yourself a headache and car shop elsewhere.

Bought my car here. Had some problems and they had unlicensed mechanics working on my vehicle!!!read more

Peter and his team did an amazing job on my Jaguar xf. I asked him to fit a Hydrogen system to save…read morefuel and emissions. This turned out to be a challenge. He and his team put in extra hours and had the system fitted and running great. I was expect a hefty bill but was very pleasantly surprised. Very reasonable, usually mechanics see a Jag or similar and the price goes up. Not here it was pleasure to work with him and his team very professional and excellent work thank you.

Emergency oil top up on our car was needed, a Porsche Panamera, which you do not just take to any…read moreJiffy Lube. Traveling from out of town, I was able to find Peter's Auto Center. Accommodating (came in directly after my phone call!) service, staff friendly and professional. Offered good advice about upkeep. Highly recommend. Thx Peter and staff!!