Love Werner's they are very honest and friendly and super helpful in helping me understand what the…read morecar needed. Talked through what needed to be done on the car, didn't try to up sell on extra parts or labour but helped me maintain the car =)

I just got a great deal on a 1999 Subaru Forester from Werner, he had it as an as-is trade in sale,…read morebut was more than happy to let me take it to a mechanic without a deposit to get checked out and e-tested. He wasn't pushy, and was very relaxed and his price was negotiable. The only reason I didn't give five stars is that the desk girl barely looked up from her computer and didn't say hi, or bye. Werner on the other hand, was a pleasure to deal with.

This dealership is the worst I have ever seen of any car brand in 44 years. We were recommended to…read moretake our Ford Freestyle there for a starting problem and they had it for 5 days, did a huge repair that cost us $852 and the truck still would not start, then did a computer repair and that fixed the starting issue, however our traction light is now on, our power locks don't work and other issues related to the computer. We spend over $1600 and 5 days (they would not give us a loaner or even a ride home after we paid the first repair and it would not start to take it home) Service Manager there is so rude, when we tried talking to him, he told us he didn't know anything about it and we need to deal with the parts people only. The same vehicle in your garage for 5 days, you would think as a manager you might notice that and think there is a problem. We already know that Ford dealerships have a book rate for labour cost (in other words if it takes 1 hour to fix a problem, they will charge you 2 if the book says that repair takes 2 hours)...we know this and that was never an issue. We felt we could trust a Ford Dealership to fix our Ford vehicle and we were very wrong. So back to our trusted independent mechanic. And off to court to sue Ridgehill to get some of our money back!!! BEWARE....

My Escape has been in for service several times over the past 2 years. I am very happy with the…read moreservice so far. I was told on one of the visits a year ago that I needed a front end alignment. Strange, I never had it done and no one has mentioned it again. As the tires do not have abnormal wear I am happy I never did spend the money to have it done. I will continue to have my vehicle serviced at Ridgehill. The only issue I do have is that when I do come into town, an hour away, if anything needs checking to be able to have it checked out then not a week or 2 weeks from then. All in All very content with the service and your advisers are very pleasant to deal with.

BAD, BAD, BAD! These are the people who give car salesmen a…read morebad name. Went here to see a specific car listed on the internet and got in to go for a test drive. As soon as I looked at the dashboard, I saw that the mileage was almost twice as high as the internet listing. No apology or explanation was given and they would not even negotiate the price to reflect the actual mileage of the car. It's understood that car dealerships rip people off but most try to hide the fact.

Buyer beware for used vehicles. I bought a vehicle that was to be certified and they certified it…read morewith a stone chip in the windshield in the driver's vision. I didn't catch it when I picked up the car and when I contacted them a few days later they claimed they had no record of the stone chip. Their solution was for me to get it filled. When I took it to an auto glass place to be filled, upon their inspection the chip had already been filled. So they certified a car with a stone chip in the windshield banking on me not noticing and they got away with it. The ministry can't do anything once it's my possession because it can't be proven that it was there when they were selling it. I informed Jason the owner that the stone chip had already been filled and their solution for me has been absolutely no response because they know there's nothing I can do about it and they can just wait for the safety certificate to expire. I certainly wouldn't trust them to do any repairs or the mechanic who passed the safety if they are so willing to be shady. As a female driver it certainly gets tiring having to deal with people in the auto industry who have no integrity and only see they're profit margin and will take advantage any chance they get. I may have been fooled once, but not twice; they won't see my business again nor will they see it from those who ask for recommendations.

My driver side door was damaged by an hit and run so Carstar was recommended by my insurance…read morecompany. Couldn't be more pleased with the service and professionalism I received as a customer here. Car rental was arranged for me and drop off simple ( just leave the rental keys with them). Thanks guys for making my Honda Civic look great again!

Dropped off on a Monday morning for insurance restoration of both driver's side doors on my Kia…read moreSoul. Check-In was super easy and painless, rental company brought my temporary ride to me at Carstar Kieswetter, and I was in and out in under 20 minutes. Thursday, got the call that my car would be ready early in the afternoon. Again, super simple and easy pickup. Parked the rental, took a look at my car with the service manager, signed the paperwork, gave him the rental keys, got my key, and off I went. Super professional, super friendly, super easy process, all around. Will definitely be taking my cars there for body work in the future.

I want to let you know how unbelievably disappointed I am with the service I was provided on the…read more28th. Upon showing up I was told not to even come into the lot. then when looking at the vehicle there wasn't even an option to have all repairs done. I would have been willing to sign paperwork that day but the "gentlemen" that we spoke with was a sub par sales person with terrible attitude. I wish you and your business luck in the future but I truly do not see how you get sales. So happy we walked away.

The biggest scammmmers on planet earth. I am not a fool but…read morethey tricked me so badly for something I could not have found out. Bought an Audi 2012 cost $20000 finance and the engine burns 1litre oil every 150 kilometers. I spend more on oil than gas now and Audi service history shows that this car had long history of this problem. Cars under 130000 were only called for complete engine replacement recall. These people look nice and gentle and are actually blood sucking leaches. I hope one day they will suffer like they made us suffer. This money will never bring him any good.

Great outlet to buy tires. New or used all sizes. Owner Riyaz and mechanic are very friendly.read more

Best tire service ever. Traveled along way to get there, was greeted by staff who where very…read moreknowledgeable and helpful. This family business was extremely busy, when a shop is busy like this, you know they are doing something right!! Was very confident with them, and felt safe when I left...made my mother's day weekend!! Highly Recommend them!!

I called many V.W specialists to fix (replace my heater core on our 2009 VW Jetta TDI Sportwagen)…read more Many turned us away. I asked for quotes from a V.W dealer not far from where I live ( Erin Ontario) and also from Cambridge V W Cambridge V.W came in $450 less, they kept in contact with updates and I have just come back from test driving the car, first time I've driven the car without winter gloves. The car is toasty hot Thank you Cambridge V.W you set the Vanguard for other dealerships to aspire to. Regards. Walter.

We have taken our cars to them for over 10 years and are very happy with their service. Special…read moreInterest Cambridge

This has, by far, the rudest mechanic ever. Lindsay, who has apparently been in the business for…read more"years", fixed the wrong part on my car, and then told me it was my fault, because I told him the noise my car was making was a "rattle" rather than a "vibration'. He expected me to pay for another repair after the front desk told me it would be taken care of, and when I told him this, he tore a strip out of me over the phone, and told me to NEVER bring my car for repairs ever again, despite the fact that the garage sold me my Cobalt. When I went to pick up my car, he was hiding in the garage and gave me no apology, even after I called the owner of the company. The woman running the front desk proceeded to rationalize his behaviour. This is obviously not the first time this has happened since no one seemed surprised, or attempted to fix the situation. Instead, I am somehow no longer welcome at a business that I have paid money to. This place is disgusting and should be ashamed of themselves, avoid at all cost unless you want poor service, poor repairs, over priced repairs, and major attitude from the mechanic.