It's really hard to find high quality service, especially when it comes to home projects…read more I'm thrilled to say that Revelation Plumbing absolutely excelled in every metric that matters to me. This is truly 5-star service. We had an issue where the pilot on our hot water tank went out and would not ignite. Revelation assured me they could check out my situation within 12 hours, and they provide these really nice text messages to give you precise updates on ETA, allowing the customer to plan their day accordingly. When Mike from Revelation showed up, he spent a little bit of time checking out the issue, and then correctly diagnosed it as an assembly failure. At this point, he laid out my options: replace the part, replace the tank, upgrade the tank (go bigger or go tankless). Mike gave me all the time in the world to sort out what I wanted to do, even allowing me to do some researching on the internet. When I had some questions, he gave me very honest, objective, fact-based responses, and he didn't try to sway my decision one way or the other. I really appreciate how he allowed me to perform due diligence and take my time. Considering that we'll be in the home for a while, I decided to take the plunge into tankless (on account of a recommendation from a friend who did the same thing), and the Revelation crew was able to show up the very next morning. What I appreciate most about the crew was not only their timeliness, but their attention to detail, their conscientiousness, and their workmanship. Luke spent a fair amount of time scouting the area and carefully planning how he wanted to execute this project. He even made some recommendations to me that I hadn't considered while checking in on my own preferences as well. It was almost as if the team had been working in their own house. Once they got started, they took every step very carefully, making sure that they did it right rather than simply got it done and rushed it. The end result was fantastic, and I have zero regrets going tankless. In fact, the first thing I did today was run the dishwasher and the shower at the same time with zero problems. A lot of places try to use high pressure sales or opt for quick-fix solutions that are budget-friendly but ineffective in the long run. There's also a very real communication problem with many businesses, failing to be timely or transparent. Some even have this "your job is too small for me" attitude. I didn't get this vibe from working with Revelation at all. They're one of those companies that have a way of making you feel like you're their only client. I consider Revelation to be part of my go-to "A Team," and given the quality of their work, how they source only the best brands and parts, and how they communicate every step of the way, it's a no brainer to use them for all of my plumbing needs moving forward. I'm so happy we crossed paths.

Our daughter's house in Pittsburgh had a gas leak that could be smelled. Gas company turned off…read moregas - HELP! Revelation Plumbing came out the next day. An 8' piece of (very accessible) pipe would need to be replaced with estimate of $2500!!! I asked how they could justify that price - they said, "we're not as expensive as some companies." I said how much do you get an hour? $400/hour! AND $450 for 8' pipe. We said, no way!" Had job done with new pipe - and inspected by gas company - for $800. Buyer beware of these guys. They also offered to replace our "stack pipe" - drain pipe from upstairs fixtures - for $14K! Why? Because of a leak at the bottom of the stack in the basement. To be fair, though outrageously expensive, they have done decent work for us in the past.

I have hired Petrack Plumbing several times. Here are summaries:…read more Appointment #1: The plumbers removed an old utility sink and installed a new utility sink in my laundry room, removed a 1970s-style wet bar in my living room and capped its pipes, and snaked a gutter pipe outside. Afterward, my new sink and pipes worked great. Appointment #2: The plumber used a camera to determine why my gutter drain pipes were not draining properly. He determined that a dry well/pit in my yard was full and needed to be replaced. Appointment #3: A different company had installed a new washer and dryer in my laundry room, and they caused a gas leak and did not level the washer and dryer. Petrack Plumbing arrived at my house in less than one hour. The plumbers reassembled my gas pipe, and they leveled my washer and dryer. Then they charged me $0! Appointment #4: Petrack Plumbing flushed the pipes from my gutter downspouts to my dry well/pit (*different* downspouts, pipes, and dry well than months earlier). They said that my gutters and downspouts are probably clogged and that my dry well might be full as well, but my dry well does not need to be replaced because it can overflow down the hillside. Then Petrack Plumbing replaced a leaking copper pipe in my basement. The pipe had a pinhole, so the plumber replaced that section of pipe with new copper pipe. They said that the other copper pipes in my house are the thicker-wall Type L pipe, so they should last for more decades. Appointment #5: My hot water heater and expansion tank were about a decade old and probably nearing the end of their lifespan, so I hired Petrack Plumbing to install a new water heater and expansion tank. Two plumbers arrived 1.5 hours early, but they did call in advance for our consent. They spent 2.5 hours doing the installation. At the end, they explained to my husband and me what the different parts do. The plumbers had noticed that the old expansion tank and pipes were connected to the hot water rather than the cold water, so they installed the new tank and pipes in the correct location. This extra work cost a little extra money, but the final price was still a couple hundred dollars less than another company's estimate.

We've used Petrack Plumbing on 2 occassions and were very pleased with both experiences. Fast,…read morefriendly and fair pricing. Good work, too.

My AC was all screwed up when another company did some rewiring. Pelles wanted to get to the bottom…read moreof it and sent out their Manager. He had a mess to deal with. It was a Friday, later in the day and he refused to leave until he got to the bottom of it. And he did! Thought I may need a new AC but he took care of the problem.

We were overcharged by $70.00, refund was issued after I called to ask for an explanation of…read morecharge. Do not recommend this business.

I am a 25 year loyal customer with ARS. Have owned two homes…read moreand I've had them install two new AC unit units and furnaces. Just had annual service done on AC and as always I requested technician Michael Rodriguez... All of their techs are good, but he is exceptional. Always prompt, competent, professional, and polite. I am to a point where if I can't get him for the appointment, I reschedule until I can. It is rare today to find an employee who is consistently reliable, skilled, and goes above and beyond. The company has worked with me in the past to make installation of new HVAC both easy and affordable. They have never let me down. And Mike, I hope you never retire!!

New furnace installed on 10/22/2025. Never worked. Techs came out 4 separate times. No…read morecommunication from sales person Brian Diamond after he told me I could contact him at anytime if I had issues. Classic bait and switch. This not the HVAC company to get involved with Spent $10k and got duped Now you asked me to text my name and address to 412-487-2400 and that isn't even a valid number to use to text Another ARS pittsburgh SCAM

I contacted Roto-Rooter for a quote to replace an outdoor frost-free spigot/hose bib. I was quoted…read moreapproximately $450 and told it would take around 3 hours. That price seemed high to me, so I decided to get a second opinion and ultimately tackled it myself. The replacement part cost me $42.92 from Home Depot and took about 10 minutes to complete. I understand companies have labor, overhead, and service costs, but based on my experience, the quote felt significantly higher than what I believed was reasonable for this repair. My advice to others: get multiple quotes and do your homework before moving forward with repairs. There is absolutely no way that a company can justify nearly a 10.5 cost increase and quote a job at 3 hours that took 10 minutes of my time.

DO NOT EVER CONTACT ROTO ROOTER FOR PLUMBING EMERGENCY !! A pipe broke in my laundry room and I had…read moreto shut off all the water to the house. I phoned Roto Rooter at 4:30, they told me someone would be someone would be at my house between 4:30 and 6:30. I contacted them at around 6:40 to see what was going on, they stated they are running an hour behind. They texted me at 8:30 and stated they are still behind. They called me at 10:30 and cancelled all together.

Excellent plumber, very professional and thorough. We live in a 100 year old house and Simonic has…read morecompleted plumbing projects that other plumbers refused to tackle. Best plumber in the area.

I normally won't complain when I've had a bad or poor experience in the past, my problem is I…read moreprefer to trust who I deal with. This time it bit me right in the butt or should I say pocket book. When I asked Justin if he had ever replaced a shutoff valve before he answered "oh yea, many times" So I let him proceed with the job. After several hours of watching him get very frustrated trying to piece back the pipes he already cut I became concerned. He was struggling and pulling on the pipes and I was, and still am, worried that there will be future leaks elsewhere. After he figured out how to put it all back together I could not believe my eyes. What was once a very neat area of piping now looks like a hair scramble of copper pipes. There are many angles and turns which look to me as being a very unprofessional job. He was definitely relieved that there were no leaks. After him being here for 4 hours he hands me the bill which I could not believe. $797.00 dollars!!! To fix a shut off valve in my laundry room. When I questioned him he stated he was here for 4 hours at $130 per hour and that included the parts. When I mentioned how displeased I was with the bill he didn't blink an eye. Shame on me for not asking for an estimate before allowing him to start the job, I never thought he would take advantage of us and charge that much. Now my drywall is cracked and the area that once looked very nice now looks horrible. I would not recommend Simonic plumbing to anyone due to the workmanship and outright gouging of the charges.

Very responsive, fair rates, and completed my repair quickly without the upsell. I would definitely…read morerecommend.

I sent a message through Yelp and I got a response from Christina basically writing off my issue…read morelike she had it solved with my description of the problem I'm dealing with by saying I needed a dehumidifier. I then responded saying that I had a dehumidifier that I've been running 24/7 and it hasn't made a difference, and that I would like to have a service technician come out and see what the problem was with the condensation that's been accumulating on my ducting. My messages were left on read and I never heard anything back. This was on 9/8, it's now 9/18, and still haven't gotten a response. Absolutely pathetic customer service. Sorry to have wasted your time trying to give you my business.

Prompt response and came same day ! Did a fabulous job with initial request to reinstall circuit…read morebox for outdoor lighting that was on wooden post that was rotted . Then I asked to fix concrete counter on outdoor grill and the put back together (with a new glass cylinder I had purchased ) an outdoor heater. Scott and Chuck are not only highly competent but such nice people. I recommend them highly to anyone who needs a handyman. One is an electrician and the other a plumber - great combination. But they can do anything !!

Great service quick quality service professional representative thank you **************read more

These guys were great -- called me back within an hour of leaving a message and had the problem…read morefixed within fifteen minutes of arrival at a reasonable cost. We've got two chronically ill folks at home, so we really appreciated that he wore a mask while inside our home.

We called the morning after Christmas because our hot water tank bit the dust. We had a quote and a…read morefew guys working to replace the tank in a very reasonable amount of time, and had hot water again in the afternoon. We've used their services in the past as well and have never been disappointed. They're the first place we call for any issues that they work on.

I needed a drum trap replaced. Jose was able to come out the next day to look at it and was able to…read moreget me a quote fairly quickly. They sent out Issac and Carlos and they had everything up in running in a few hours. Very happy with how it turned out and felt it good hands. They did have to cancel my first appointment due to an issue I still dont quite understand but Jenna was able to get me rescheduled for the following day and was very apologetic. Id use them again

Jacksen arrived promptly, kept me informed of the work he was doing, addressed the problem quickly…read moreand was friendly throughout the appointment. Highly recommend!