I have hired Petrack Plumbing several times. Here are summaries:…read more Appointment #1: The plumbers removed an old utility sink and installed a new utility sink in my laundry room, removed a 1970s-style wet bar in my living room and capped its pipes, and snaked a gutter pipe outside. Afterward, my new sink and pipes worked great. Appointment #2: The plumber used a camera to determine why my gutter drain pipes were not draining properly. He determined that a dry well/pit in my yard was full and needed to be replaced. Appointment #3: A different company had installed a new washer and dryer in my laundry room, and they caused a gas leak and did not level the washer and dryer. Petrack Plumbing arrived at my house in less than one hour. The plumbers reassembled my gas pipe, and they leveled my washer and dryer. Then they charged me $0! Appointment #4: Petrack Plumbing flushed the pipes from my gutter downspouts to my dry well/pit (*different* downspouts, pipes, and dry well than months earlier). They said that my gutters and downspouts are probably clogged and that my dry well might be full as well, but my dry well does not need to be replaced because it can overflow down the hillside. Then Petrack Plumbing replaced a leaking copper pipe in my basement. The pipe had a pinhole, so the plumber replaced that section of pipe with new copper pipe. They said that the other copper pipes in my house are the thicker-wall Type L pipe, so they should last for more decades. Appointment #5: My hot water heater and expansion tank were about a decade old and probably nearing the end of their lifespan, so I hired Petrack Plumbing to install a new water heater and expansion tank. Two plumbers arrived 1.5 hours early, but they did call in advance for our consent. They spent 2.5 hours doing the installation. At the end, they explained to my husband and me what the different parts do. The plumbers had noticed that the old expansion tank and pipes were connected to the hot water rather than the cold water, so they installed the new tank and pipes in the correct location. This extra work cost a little extra money, but the final price was still a couple hundred dollars less than another company's estimate.

We've used Petrack Plumbing on 2 occassions and were very pleased with both experiences. Fast,…read morefriendly and fair pricing. Good work, too.

Jose Camacho came and noticed the clog in my main pipe in my yard. Got to work and in 20 mins the…read moreclog was no more. He was professional and polite. I hope I don't need to call a plumber again. But if so I would choose Jose Camacho first.

Jose Camacho did a very good job he was very nice I will recommend him to other peopleread more

We needed a plumber to connect our new sink to new faucet and garbage disposal. We had gone with a…read moredeeper sink, so that caused a few issues, as our piping was a bit high under the sink. Ed knew about this possibility and was able to take care of everything. His price was reasonable, and he called me back each and every time I called him. Unfortunately, customer service is so lacking with so many businesses these days, but this plumber is extremely responsive. Should we have any further plumbing needs, we will call him again!! Highly recommend!!

no recommendation from me. I was charged $240 hr for a snake on my downspouts. The time starts…read morefrom the time they leave their business till they get back. Is this normal? I did not ask the price up front but really at this price it should be disclosed. I told them before they got here what was needed and yes I did not say how much is it to do that. When I questioned this charge I was told well you didn't ask and many times when we do this job we break things and nothing was broken at my house but it is added into the cost for everyone. I am totally dismayed with this company and fine it awful,

Left us hanging for two months. After getting on their schedule and had a date and time set, got a…read morecall that he's stuck on another job. No problem, he then rescheduled us for another day and then never showed. I call and he then says he hadn't rescheduled us! Totally unreliable and dishonorable company.

Had Metz come out to the house were under contract in to inspect sewer line. Nate was super…read moreprofessional and helpful and explained what he was doing. They gave me a very quick quote to follow up and the video of the sewer line was sent the hour after our appt for the inspection.

If I could give this company 10 out of 5 stars I would…read more Another company came out and "diagnosed" an issue on their 2nd visit, and quoted us an up-in-the-air price for a "maybe this will fix it maybe it won't" service. Needless to say, I was on Yelp finding someone else for a 2nd opinion. Jennifer at Metz called me and messaged me right away to view video footage and get something scheduled. I was able to call, text, and email her as often or as little as I needed to and ALWAYS received a response. The communication was exceptional from start to finish. Someone came out that same week to take a look and give out a timely estimate. This company does offer financing, although we did not use it. The quote was less than half of what the other company had quoted us. We got a straight forward diagnosis, with honest pricing, and reliable service. The team came out on the day they were scheduled at the time they were scheduled. They were able to complete our project in only 2 days. Extremely efficient, and walked my husband through what they were doing and put us at ease with what still needed to be done. The pictures and reviews from myself and everyone else speaks for themselves. While I hope to never need more restorative services on my property (LOL), if I ever did, I would 10,000% use Metz again. I will be recommending them to anyone I know who needs it. Absolutely amazing!

Revelation Plumbing reached out within minutes. When Robert came to the house, he was very…read moreknowledgeable and polite.

Highly recommend. Excellent communication, fast scheduling and honest, knowledgable employees. Will…read moredefinitely call anytime I need plumbing work again. Thanks Robert!

Kaleb was great. I had a bad leak in one of my rental properties and I needed the work done…read morequickly. He responded quickly to my Yelp request, provided an estimate based on photos, stuck to his price (which was very fair), and got the work done same day. He also made sure to check the rest of my fixtures and ensure that there weren't any additional leaks. I'll be continuing to use his services and would highly recommend!

Recently tore out some carpet in our basement and found a hidden drain under it. We wanted someone…read moreto come check it out and see if it was still active before choosing a new type of flooring. Kaleb was extremely quick to respond, and was out in the next day or 2 to take a look (was not urgent). Came out a 2nd time to put a drain cover on for us the next week. Offered advice that helped us easily make a decision on what type of flooring to use - we have a slope in the basement for the drain, so we decided just to keep it more natural and stain our concrete. I would 100% use Kaleb again. Great value overall!

(I should start by mentioning we don't know which location this was from, but as one branch shakes,…read morethe whole tree moves.) We made an appointment for our boiler furnace check up and reset thermostat. We were given an appointment window between 8:00-12:00. It's now after 4:00 and still no one showed! We called them around noon and were told we indeed have an appointment. The worse part for us is that my husband scheduled off for today so we could do something together. Instead we wasted an entire Friday waiting. No calls to apologize or explain. What kind of company does that?! So, at 4:30, the McVay guy showed up. 4 and a half hours past the window time given us! He looked at thermostat, saw it go blank, and informed us we needed a new one at $285! We declined. Turns out, our thermostat needed new batteries. So, not only do they not honor appointment times, they try to sell highly marked up products to people that don't need them. Too bad they can't be honest and punctual, they would get life time customers. We will certainly never use them again.

We had a split system installed by McVay (then Arendosh) in 2022. We were referred to them through…read moreLowe's. The installation was fine despite them having to come back out twice to handle some issues. At the time of our installation we contacted the office to purchase an extended warranty (which would cover labor and parts) on the units. The woman we spoke to couldn't find the information about it and would contact us back. We called back several times and were told they would get back to us but we would still be able to purchase the warranty and that they would even back date it for us once they had the info. Arendosh was purchased by McVay and fast forward, we had them come look at the unit due to some leaking issue and they sold us on a whole house plan. The plan would require a monthly fee but they would come out at designated time throughout the year to check the various systems to make sure everything runs the way it should. Another time they can put to look at the slimline units because one didn't seem to be adequately heating. The service call was in excess of $200. We were advised that the cost to repair for the two year old unit would be in excess of $700 for the labor as the part was covered. We again contacted them about the warranty that we had been trying to purchase and we were again told someone would contact us back. We called leaving physical messages as well as messages left in a voice mailbox which also went unanswered. Considering we were not satisfied with their service since becoming McVay, we told them we wanted to cancel the whole house maintenance plan and was left via voicemail that we would only be able to cancel it at six months and that they would charge us back for any work done that was discounted. Amazing!

My old boiler is about 65 years old. My 2nd floor radiators where not getting hot. The 2nd floor…read morewas always cold in my house. In the past, I had called 2 different heating companies to look at the boiler in my house. Both companies said my boiler was working fine, but yet my 2nd floor was still cold. I had called Lawerence plumbing to look at my furnace. Lawerence plumbing sent 2 technicians, Sam and Ed. It only took 5 minutes and they found the problem. The PSI in the water system was only at 5 Lbs, when it should have been at 15 Lbs. The valves that controls the water pressure in the boiler was corroded and stuck. The boiler system was old, and several other valves were also in need of replacement. Surprisingly, they were able to replace the old worn-out parts without breaking other parts. That's always the fear of working on old plumbing, things tend to snowball. They had to replace some bleeder valves on two of the radiators also. To make a long story short, Sam and Ed did a terrific job fixing my boiler. They were able to restore heat to my 2nd-floor without costing me a small fortune. If I ever need a plumber again, I will gladly call Lawerence Plumbing. They did a terrific job at an honest price. If I do call them again, I hope they send Sam & Ed again. Those two guys really know their stuff. Thanks Lawerence Plumbing and Heating

These guys are great! Ben came out to take a look at my upstairs toilet that wasn't working and…read moreprovided me with a quote last month. He was extremely courteous & helpful. Nick just finished installing my new toilet today. They were both so knowledgeable and did quality work. They explained everything so well. And, they aren't expensive. I really appreciate having Nick do the work, I know it was done well by a third-generation Master Plumber. Amazing!!