Had Klug Plumbing replace our water pipes due to a series of pinhole leaks. All water pipes, hot…read moreand cold, were replaced. They Completed the job in two days at a very reasonable price. Professional and complete clean up when they were done. Would definitely recommend

We discovered a leak in one of our copper pipes late in the evening on a Friday night. I started…read morelooking for a plumber to come out ASAP -- Klug Plumbing was not only the only one to call me back the same night but also come out first thing the next day. Bob assessed and repaired our pipe, while checking if anything else was affected by the issue. He expertly repaired it and had it working within an hour. I appreciated his communication leading up to arrival and how he explained the issue he found. If we ever have more plumping needs Klug Plumbing will be our first call!

I have hired Petrack Plumbing several times. Here are summaries:…read more Appointment #1: The plumbers removed an old utility sink and installed a new utility sink in my laundry room, removed a 1970s-style wet bar in my living room and capped its pipes, and snaked a gutter pipe outside. Afterward, my new sink and pipes worked great. Appointment #2: The plumber used a camera to determine why my gutter drain pipes were not draining properly. He determined that a dry well/pit in my yard was full and needed to be replaced. Appointment #3: A different company had installed a new washer and dryer in my laundry room, and they caused a gas leak and did not level the washer and dryer. Petrack Plumbing arrived at my house in less than one hour. The plumbers reassembled my gas pipe, and they leveled my washer and dryer. Then they charged me $0! Appointment #4: Petrack Plumbing flushed the pipes from my gutter downspouts to my dry well/pit (*different* downspouts, pipes, and dry well than months earlier). They said that my gutters and downspouts are probably clogged and that my dry well might be full as well, but my dry well does not need to be replaced because it can overflow down the hillside. Then Petrack Plumbing replaced a leaking copper pipe in my basement. The pipe had a pinhole, so the plumber replaced that section of pipe with new copper pipe. They said that the other copper pipes in my house are the thicker-wall Type L pipe, so they should last for more decades. Appointment #5: My hot water heater and expansion tank were about a decade old and probably nearing the end of their lifespan, so I hired Petrack Plumbing to install a new water heater and expansion tank. Two plumbers arrived 1.5 hours early, but they did call in advance for our consent. They spent 2.5 hours doing the installation. At the end, they explained to my husband and me what the different parts do. The plumbers had noticed that the old expansion tank and pipes were connected to the hot water rather than the cold water, so they installed the new tank and pipes in the correct location. This extra work cost a little extra money, but the final price was still a couple hundred dollars less than another company's estimate.

We've used Petrack Plumbing on 2 occassions and were very pleased with both experiences. Fast,…read morefriendly and fair pricing. Good work, too.

Terrible experience. The plumber was disrespectful, raised his voice when I asked simple questions…read moreabout the work, and made me feel uncomfortable in my own business. He also yelled at the person assisting him while on the job and later blocked my phone, making communication impossible. Professionalism and customer service were completely lacking. I would not recommend this company.

Richard Dodaro is a plumber in Forest Hills, PA. He was recommended on NextDoor.com. Believe every…read morelow review you have read about this man. He is aggressive, inappropriate, verbally abusive, incompetent and completely unprofessional. I needed a shower to be repaired.I called him and he came by same day to see what the job required and to quote the job. He told me he could return on the following Saturday morning with the right part to repair and if that didn't correct the situation he would need to replace the entire shower system. He felt certain that he could repair the faucet handle. He quoted me $650 if the the system needed a full repair. He was complaining the entire time about every customer that day had large dogs and he was angry and wound up from the moment he walked through my door. It was very uncomfortable to be around him. He returned the following Saturday and removed the hot water handle to the shower. I advised him that I purchased a new shower kit, 3 handle that appeared to be the same that was installed prior. He attempted to use the new kit, then went to his truck and brought in a delta cartridge that didn't fit. In fact the cartridge he jammed it in the stem. He then could not stop the water from running out the shower faucet. He then picked up the new shower kit and slammed it on the floor stating "I don't know why people buy this shi...." He yelled at me "Throw it away or send it back to Jeff Bezos." He was there an hour. During that time he kept trying to engage me in personal small talk, and pressuring me to go out with him for drinks. I declined. He then charged me $200 for his 1 hour of incompetency and rudeness, and informed me he would be would need to return and install an entire new shower kit and go thru the plaster wall behind the shower. He then told me to go to the Kingston Brass website and send him an email with the photos of what I wanted, he would approve and I would purchase. I had to leave town unexpectedly.. Upon my return I sent Rich Dodaro a text message with a link to the shower faucet kit I was going to purchase. He said it was fine. It was delivered and I called him to reschedule. I was going to have my son there because I did not want to be alone with this guy. He then asked if I was still using my son's home to shower as mine was not working. . I explained that ...I had no working shower in my home. He said, but I fixed it...you had running water when I left. I said no, remember you couldn't repair it, that is why you had me order the new kit. He couldn't remember what he did and he seemed to be very confused. I told him that he charged me $200 and couldn't repair the faucet handle, that I could not return the first kit because he damaged the parts, and I ordered the 2nd replacement for $300, and...I was now at $700 and still have a broken shower. I told him I wanted to be sure that the $650 he quoted me would resolve the problem, and I again asked what availability he had to complete the job. He responded via text "I don't think I want to work with you anymore. Rude and incompetent.

I had a clogged drain and called for help. They reponded that day! The employee from Frew worked…read moreon the drain and communicated effectively. He showed us what the issues were and explained what he was doing. My husband hung around him and learned a lot.

Feeling flushed!!! Edit. They did come and tried to replace…read moremy toilet base with a new one and using my existing tank. It was obvious it wasn't working after the owners son Adam had to keep playing with it and adjusting something in the tank and flushing at least 40 times. After he left I dropped tissue into the toilet and flushed. On two of three occasions there was little water exchange and the tissue remained in the bowl. I had to have him come back. This time with his tail between his legs he came strolling up to the door with the tank that went with the new base. The old one wasn't compatible. Did they think we wouldn't notice our commode was not working properly? If I could give them a negative five give stars I would. And now the legal department from American Standard is involved because they are making slanderous and fraudulent claims that they were at fault. They had nothing to do with this. The neglect of the tech who put the snake in the toilet is. I could never recommend these cheapskates to anyone. In October I paid $460 for Frew Plumbing to unclog a drain. I thought it was high but paid without complaint. Noticed afterward my toilet had three cracks inside where it narrows at the bottom as I scubbed to remove the scratches. After repeated calls the owner came and agreed it was cracked and it would be replaced. We'd even agree it would cost us about $85 to upgrade to a taller one. Calls again went unreturned after I let them know my ceramic floor tile is cracked just next to the toilet also as I hadn't seen it before. Fast forward a month... I just got a letter in the mail from them telling me to contact the manufacturer of the toilet. Defective? Wasn't till a Frew plumber was here. Denying the snake in the toilet? I have a witness!! Seriously??? An employee-only with the company a few weeks-attempted a quick fix by putting a snake down the toilet. When that didn't work he left and came back with a longer one. At that time he removed the toilet and was able to remove the clog that was at the elbow in the basement two floors below immediately. I'll be off to the magistrate first thing tomorrow but wanted to give everyone a heads up. I dont think they realized I am a bitch and I will not let this go. Picked the wrong lady!!

I had found a small leak in my basement pipes, which were in pretty rough shape to begin with, on a…read moreweekend. Thinking it wouldn't be anything too crazy, I looked online for a company with good reviews and found Cheddar's. The online appointment booking was very convenient, and I was able to book an appointment for first thing Monday morning. Nick was communicative prior to the appointment and Joe arrived promptly at the appointment time. Cheddar's was able to diagnose that it was a much larger problem than a small basement leak, involving needing part of the original stack replaced. Nick patiently walked me through what he thought the issue was, recommended a company to come in to reveal access to the pipes and dry out the leak area. The whole process was a pretty big deal, especially since it's the first time I had to deal with something like this. Nick was so transparent, patient in explaining everything, committed to helping me fix everything quickly, communicated between multiple parties, and just was so empathetic to the problem and disruption it caused, that he even ended up talking me off the ledge multiple times. This was way above and beyond in regards to customer service. After everything was able to be accessed Nick, Joe and team efficiently worked, in one day, to update everything that needed done, walked me through everything they did at the end and demonstrated there were no leaks. I'm just so thankful they were the company I called because they were able to confidently handle all the issues while truly understanding the plight of the homeowner. I plan to use them on any plumbing issues in the future and will recommend them to my friends and family. They were truly great to work with. Thanks Cheddar's Plumbing!

Contacted Nick Sunday due to an issue with our kitchen sink not draining properly. He made it out…read moreMonday afternoon and fixed the issue very quick. Very happy with how fast he was able to respond, schedule and fix our problem so we had a functioning kitchen sink again. He also lets you know via text when he is coming and sends an invoice/receipt immediately after the service is complete.

Absolutely outstanding service from Mr. Waterheater! Shaun…read moreshowed up right on time--literally the very next day--and was clean, professional, and clearly knew exactly what he was doing. He has his master's license, and it really showed in the quality of his work. My old 20-year-old water heater had sprung a leak, and they not only removed it quickly but installed a brand-new unit and even accommodated my request to move the water heater from the first floor down to the basement. He ran all new plumbing, everything looks clean and beautifully done, and the entire process was smooth and efficient. On top of all that, the pricing was very affordable. Highly recommend Mr. Waterheater to anyone who wants professional, reliable, and top-quality work!

I called at 10:50 AM on Tuesday, July 22nd for an estimate on a water heater (after dealing with…read moreHSA Home Warranty and going over 24 hours without hot water, waiting for their plumber to even answer the phone). The gentleman on the phone was helpful and friendly. After hearing the quote and abandoning hope with the other HSA plumber, I went ahead and asked if we could schedule service. He said the technician arrival time would be between 11:30 and 1:30. I said, "TODAY???" I was in shock after a freezing cold shower haha! Mr. Waterheater's 2-man-team was here at 11:28 AM THE SAME MORNING, and gone by 1:05 PM. Excellent, efficient service and friendly, non-condescending explanation of issues and cost breakdown of $1,365.00.

Our go to for plumbing and HVAC. Honest and responsive, advised on what our options were for…read moreseveral projects: installing a troublesome dishwasher, repairing and eventually replacing our furnace and replacing a rusted and leaky faucet.

I want to say how pleased I was with my recent service call with Frew Plumbing. Greg and Jeff were…read morephenomenal! Very professional and patient with my questions. Efficient and friendly. Was shocked when they cleaned up and left my house as they found it. One of the few businesses these days that call back and confirm appointment time. Thank you so much ! Please call Frew for your plumbing needs.

Amazing Service. We asked Jim to assist with our hot water heater. He came out right away, took…read morethe time to talk through the issue, and fixed our problem quickly. Friendly service and fair pricing.

Used them a couple times previously. service was ok but…read moreexpensive. called for a plugged toilet in a office building around 2pm. answering service. waited an hour called back got a different answering service. finally got a call back at 4. Was told it would be $300 + to make a call at that hour. 430pm? Called a Pittsburgh plumber. cheaper and better service. I won't be using them again. lol