People are generally quick to complain but rarely does someone take time to commend a company or…read moreemployee for a job well done. On a Saturday in May of this year, Billings, MT received a substantial hail storm that pounded my house and devastated our lush landscaping. The next morning after church, my family and I were in the yard picking up debris, mending damaged foliage, and trying to assess the damage. We were all in funk due to the trauma of having so much damage to our home. Along came Dustin Swaggerty, an employee of yours, who I deemed a 'Storm Chaser' the first time I met him. It didn't take long for me to appreciate this young man and consider trying to steal him away from Aspen for my own business. So here we are on a Sunday in May, and Dustin is up on my roof the day after the storm. He noticed a damaged skylight that would then be a place for water to enter my home and cause further damage should it rain. By mid-afternoon of that very day, my skylight was waterproofed with a tarp thanks to Dustin. It remained so until the new custom skylight could be manufactured and installed roughly two months later. It rained many times during that period, yet it never leaked. Due to the issues with locating my skylight then having it custom built, it took a while for Aspen to actually fix my roof. During this period, Dustin would call, text and email as to the status of the replacement skylight so I never had to ask or wonder about the status of my roof being completed. Dustin also worked directly with my insurance company and brought to their attention numerous items they had missed, as well the need for a more expensive skylight than they had figured. Money was deposited into my account and I received emails from Dustin explaining why even before my insurance company gave me a heads up. Outstanding! Once work began on my home, the crew was in and out in less than two days. On top of that, they were friendly & polite, without a single word of bad language. They cleaned up so well before they left, you wouldn't know they were even there. Your service, workmanship, and employees are exemplary and I wanted to express my gratitude for making a devastating situation so much better. You can't have great employees without great leadership. Kudos to the folks in charge at Aspen Roofing.

Aspen Contracting recently visited our home regarding our roof. At first I declined since my…read moreinsurance would not cover our roof, any expense would be out of pocket and there was no budget for that. Chris Berry was understanding and genuine in wanting to help us with our roof. Their estimate was very reasonable and Ben, the manager, came out and visited with us to let us know all of our options. I'm incredibly happy to say our new roof was installed today! Chris, Ben, another Chris, and the entire Aspen staff took exceptional care of us and were in constant communication with us, and their crew was courteous, efficient, and very thorough in their clean-up, I highly recommend them!

First appointment for our tub/shower installation from DaBella! We are extremely pleased with the…read morerepresentative, Sarah R, who came out to do our estimate and eventual contract. Sarah was very professional and went above and beyond to make this affordable for us. Vickie S.

Yesterday, I arranged an appointment with them to receive a quote for windows at my home, scheduled…read morefor 10 am. Disappointingly, by noon, I had not received any communication from the company. At 2 pm, a salesman arrived and introduced himself. I informed him of the 10 am appointment time, to which he explained they were short-handed and apologized for the delay. When I questioned why I hadn't been notified of the delay, he mentioned he thought someone else would have contacted me. I then informed him that I was not interested in their services and asked him to leave my property. I share this experience in the hope that it will help others avoid wasting their time as I did.

We hired Roofing and Siding Pros to re-roof our building. I can't say enough good things about…read moretheir service, people, and level of customer service. They charged what they said they would, started and finished the job ahead of schedule, and went way out of their way to make sure we were happy. Their customer service is top notch! Based on my experience I would highly recommend them!

They have been trolling our neighborhood for the past week since we had a recent hail storm. A…read moresalesman stopped at our home and gave his pitch and we agreed for an inspection even though we had it inspected already. Thought, no harm in a second opinion. We were a skeptical already but after looking at his business card, Manager was spelled, M-A-N-G-E-R. Very professional. We set up an appointment for 2 days later and, behold, NO SHOW. I would be very cautious doing business with this company.

Look elsewhere for a legitimate company with integrity. I had hail damage to my roof, siding, and…read moregutters/downspouts. Long story between then and now. Bottom line, Swagg completed ALMOST all of the work, but my job has gone unfinished. Last June, in good faith, I paid them 1/3 of the bill for the rest of the work they had yet to complete. This includes repairing the damage done to my siding during the re-roofing process. It also includes replacing the rest of the downspouts insurance didn't cover, so everything would match. They have called a handful of times to collect the balance, and I keep asking them to finish the job, including all details as promised. To placate me, they finally sent a local gutter company over yesterday. What a waste of time. Here for less than 5 minutes and not knowing the details or history, and no desire or effort to learn, he declined the job. Here for less than 5 minutes, he didn't even care to see the whole house. I felt like he came over to report back to Swagg that there is no more to do here. He then disparaged me to the Swagg employee who pretends to help me, who then agreed with the characterization given by the sub. It is more of a collaboration between the men in order to diminish me, which gives them the right to dump me as a customer and insist the job is done. What a joke, what a racket...Swagg cashed in on the insurance, never fixed the damage made BY THEM, and still won't live up to their promises, then further offending me. I want my job done as promised; not to be relieved of what I owe them.

Absolutely the worst workmanship I have ever dealt with. I had windows that leaked (several), that…read moreweren't leaking prior to the siding being replaced. Several window screens were torn during removal of old siding and installation of new. Over 40, yes 40!!! screens were torn, dents in new siding and cleanup was absolutely horrific. The job was was finally finished (sort of) after several months. There were several days when nobody would show up to do the work (I'm not including the weekends). After several phone calls, e-mails, etc., the screens are still torn without being compensated or replaced. Facia was blown off making it a hazard to residents at the location. Pictures of this were sent as requested and still, no returned phone calls. A call was made to another Contractor to make the repair for safety purposes. In all actuality, a one star rating is high. I highly DO NOT RECOMMEND this business.

Took my money, in June of 2018, then would not do the work. I kept rescheduling and kept getting…read morethe runaround. First they were 16-20 weeks out with projects, then they were another 12 weeks out. Finally after they told me they'd be out in February of 2019, and not hearing anything, by mid March I called and set up a time for the 25th. No show. Called them and of course, got told they were in Wolf Point and couldn't get to it. I told them I wanted it done or to give me my money back. They hung up. AVOID THIS COMPANY.

Amazing product and great customer service! This siding is perfect! It looks very professionally…read moreinstalled since everything fits perfectly and each piece is screwed in tightly. I was afraid of the price because it was a bit higher than some other products, but with the fantastic installation, it ends up being worth it.

I never considered having a new roof put on, but Fox Valley Roofing did such a good job that I…read morewanted to write you a review. They came in with no hassle and performed the work quickly, being sure not to damage anything. And they had even covered all of my measurements with precision

Stay away from them worst customer service ever…read moreI had my windows changed out and set up the install day and time. they showed up a day early and wanted to let me have a construction crew that I do not know run around my house when the only person there was my 15yr old daughter after the windows were installed I had an issue with 2 of them not closing properly, it took 2 months to have them come out and look at it. second time with 1 of the same windows another 2 months and the actual (joey) owner came out to fix it. I called him when I got home and he said I was lying because he showed me that it was working before he left, funny I wasn't home when he left. He then told me it was not his fault that I was too stupid to know how to open and close a window. Go a head and use them if you don't want any follow up service and when you call have the owner call you names while swearing at you

if you have this company do your roof, make sure to have them pull the paper off the bottom edge of…read morethe roof where the ice and water shield goes. they dont do it and in order for it to work properly it needs to stick to the wood. they had an out-of-state crew do the roof on my house this summer and they did not cut the shingles at the edge of the roof going up the eave. they just ripped them off. they also broke a spotlight off the fascia and did not report it or offer to fix it. when joe from the office came to look at the handiwork he tried to play off the jagged edged shingles like there was nothing wrong with them and thats how they should be. when he saw the fascia bend and sticking out he looked at me and said, "so whats wrong with it?" they did the job in september and still havent fixed the damage. they did a poor job and i will not hire them to do any more work.

Absolute liars! They sub everything out and don't schedule well at all. They bill you for things…read morethey don't even do! I wish I had seen these reviews before I hired them.

Horrible experience!!…read more Roof work was started August 2020 but it took months to complete. Owner of this company is VERY RUDE and does not take any responsibility for the shabby workmanship and /or damages his workers have caused. As we were VERY unhappy with the repairs we asked the owner to come out and do a walk through to see all of our concerns regarding the project and basically walked around and told us "not his problem " and when I asked if he had seen the email of the pictures (see attached) and list of concerns i sent him WEEKS before his answer was; YA!! and not another work. Other examples. Had people come over to our home whiteout any notice. Never said; sorry my crew ruined your siding, furniture, decking, flowers and gutters. Owner just did not care. Removed and replaced 3 skylight windows on the roof and when I requested him to seal the window's on the in side he told me that was not there job!! When he asked for his last $20,000.00 we held back until the work was complete, but instead of correcting issues and completing the work he threatened to turn us into the credit bureau and his attorney. We canceled the Siding and Window installation work. BEWARE!! Worst experience We have ever gone through with a contractor.

Finishing Touch Exteriors did a fantastic job for us. We were very pleased with the quality of work…read moreand professionalism we experienced with using them. I highly recommend contacting them if you want the job done right.

Finishing Touch Exteriors went above and beyond. Dealing with a complicated exterior renovation,…read moresiding, windows, roof and gutters. Right there every step of the way. Walked us through the insurance process and left our house looking beautiful. Very accommodating and left the job site looking clean. Would highly recommend Finishing Touch Exteriors to our friends and families. We will use them again for all our exterior home needs.

Andre is polite, friendly and does great work for an inexpensive price. Couldn't ask for more…read more Thanks again!

From the owner: Billings Gutter Cleaning & Contracting provides general contracting with specialty of Gutter…read morecleaning, Siding and Roofing. We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business, feel free to give us a call today!