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Win-Dor Industries

Win-Dor Industries

1.9
(9 reviews)

Worst service ever. screen door underwarranty but Toby just said he will have it delivered to our…read morehouse and we can find our own installer . Talk about defensive, rude and a very poor representative of Anderson products. I do not understand how they can possibly stay in business.

I have to agree with other reviewers. This company, its owner in particular, is horrible,…read moreunethical and belligerent to customers. Windor did the original window install on our home and then some warrantee replacement work for some Anderson windows that had failed. Anderson was great but Windor completely screwed up the install, cut through the house wrap and the the plywood underlayment and then just covered it up with a trim board with no weatherproofing. When we told the owner that behind the trim boards there is just a hole and no weather protection he actually cursed at my husband, telling him he was "(expletive) stupid" and that is how it is done in the window business. Of course that is not true, this practice does not meet building codes. When we refused to release payment from the escrow account when we were purchasing our home, the jerk sued the little elderly widow we were buying our home from! We released the funds just to keep her out of court. We worked with Anderson directly for the rest of the warrantee work, but we are on the hook to repair the damage that Windor did to our home ourselves. Unbelievable that they are still in business. Please, go anywhere else.

Renewal by Andersen of Montana

Renewal by Andersen of Montana

4.1
(7 reviews)

Crew of three did a removal of the 50 year old sliding glass door and installed the new door. After…read more2 years when we tried to close the screen door, it would jump off the track every time. It was obvious the frame had become out-of-square. First troubleshooter from RbA confirmed frame was not square. Second RbA troubleshooter discovered that the sill plate was warped, due to installers not adding boards to properly support sill plate. Body weight of users, stepping on sill while going in and out, caused sill to warp, thus inducing out-of-square to frame. Second troubleshooter added a sister board to the existing sill support (which the installers should have done, but failed to do so), then hammered in a few wooden shims to warp the sill in the opposite direction in order to get the screen door to work. Not happy to have paid for a $10,000 door with a warped sill plate after only two years of use. Manager told me the installers did the job correctly, so considered the problem fixed. He told me our house had, probably, settled since the install. House hasn't settled 1mm in 50 years. RbA = FRAUD. We're in Montana. Blaming the faulty install on the old house doesn't represent RbA's "certified, master installers" very well. If old houses present a problem, then, perhaps, the "certified" installers should have known enough to make sure the sill plate was adequately supported in order to keep the sill from warping in only two years. I suppose the "old house" excuse will be used by RbA to justify the new weatherstripping from coming loose from the new frame, too.

I wrote a review, but I don't know where it went. We were totally satisfied with all aspects of the…read moreprocess from purchase to installation of windows and a pony wall--all within six hours. I highly recommend Renewal by Anderson.

Lynnrich - windowsinstallation - Updated July 2026

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