Whoever the woman who hangs up the phone at the pharmacy every time I call and there's no voicemail…read moreis incredibly rude and has no business having that job. i will find out her name and leave a second review soon. the people at this pharmacy are so incompetent it blows my mind and ive never had more issues getting the meds I need to literally stay alive when nothing has changed in ordering them in years. 0/10

Alaesha was my pharmacy clerk at 5:40pm on 10/18/24 at 2100 Monroe Ave CVS…read more I was picking up prescriptions for my husband with lots of people in line behind me and told her the wrong birthday at first, despite her asking me to verify it twice. I also realized I had forgotten my purse in the car and needed it for the copay. She pulled the prescriptions aside and packaged them so that they were ready for me after I ran out to the car. She was very friendly and complimented how I accessorized my purse. The situation could have been very uncomfortable and embarrassing for me, but instead Alaesha made me glad I chose CVS that day.

This place is awesome, it's right by where I live and just a walk away. The people there are so…read morefriendly and the location is so convenient. Behind is a courtyard with picnic tables and behind that there it's the path to the basketball courts!

From the owner: Your home town community pharmacy where we will know your name. We also provide compounded…read moremedication and can dispense specialty medications for many are insurance plans

Always the best place for service the the pharmacy staff is truly amazing and always serving us…read morewith smiles! We have recommended them to all we know

This CVS has been a detriment to the area for the past few years because it has attracted a lot of…read morepan handling, both at the store entrance and the "island" on Mt Hope Ave between CVS and McDonalds. Management has not been proactive about alerting police and UR Public Safety about this (by the way, there IS an ordinance for dealing this kind of problem that needs to be enforced: Ordinance # 2004-142, 44-4, H https://ecode360.com/8675265), and the problem has gotten so bad that my wife is now afraid to shop there and sometimes when we go on walks we have to adjust our route to accommodate for there being up to 3 aggressive pan handlers at that intersection at one time. I previously emailed their customer service about this issue as a courtesy and just got one of those generic "we'll pass this on to management" kind of responses so now I'm here.

I called 2 weeks ago to have my refill mailed to me. I was told then I should get it in a few days…read more I called again last thursday, was told it was still on the shelf and would be mailed out that day. It's wednesday, 2 wks from original call, no med in mail, called, still on the shelf, told it would be mailed today. Good thing this was NOT for life saving med!!

I received a specially compounded cream from Alexander Pharmacy. I find the cream to be expertly…read morecompounded. It's very smooth without a trace of grittiness. It came in a pump dispenser. The delivery service was smooth and saved me a trip to the pharmacy. So far, I'm very pleased. It's nice to know that there is a quality compounding pharmacy nearby.

Walgreens is one of those places.. I'm from the land of Walgreens it started in Chicago. It's…read moreeither a great place or it can be a hot mess. I've never used this location's pharmacy so I can't say anything on that. The store is usually pretty well stocked but I see all these cars but maybe three customers? Whatever.. when they have sales they are pretty good and they have a decent candy aisle. It is what it is kids. They have a large parking lot That's all I got.

Rude pharmacy technicians, (not all), but a few there will mess up your business. When you work…read more with the public common courtesy, and respect especially for your elders will take you far in life. My husband was disrespected here today, simply trying to pick up my prescription. Part two of this review is as follows. The next day the Pharmacist, and Helen were able to take the time to explain everything to my husband (with patience and courtesy when he came back for the prescription. If it wasn't for them taking the time to rectify the situation we would have never continued to use this pharmacy.

Amazing service! I appreciated that Kate shared that I could save $ with a 90 day supply... it was…read morea great suggestion & saved me both $ and time. I'm pleased to work with them for my pets compounded prescription!

Very helpful, efficient Pharmacy. I had to get some vet medicine and being out of town I was not…read morefamiliar with the pharmacies in Rochester. Being open Saturday morning was a plus! I parked in this parking lot and walk next-door to the pharmacy This particular medicine had to be compounded so glad they were open on Saturday! My puppy feels better because they were able to fill my prescription so fast! Will definitely use them again hopefully not soon because I don't want to need more medicine anytime soon .

Stood in line to pick up my prescription this evening at 7:55. Watched an employee finish her shift…read moreand leave and another come in. There was a woman chatting about schedules- asking people if they were off the following day. She finally came to wait on me and I explained that there was a product that I was unable to find despite searching for it. She said Aisle 18. Since there was NOONE behind me or waiting, I asked her if I could grab the product quickly so it could be rung up together. She said "no! We are very busy"... BUSY? No. I stood and waited and listened to you chatting- if you were so busy then why weren't you working rather than chatting about your weekend plans? Plus you couldn't be bothered to show me were the product was? Terrible service. I will be changing my pharmacy!

I am the type of person who doesnt feel comfortable hiding sharp objectsread more