This CVS on East Henrietta Road, Rochester NY 14623 is outstanding as usual with great service and…read morevery friendly staff.

the one we go to on culver and walnut is TERRIFIC and all the Pharmacists and their asssitants are…read moresuper sharp, courteous, knowledgeable and friendly to us and come to our help immediately. we appreciated this place a lot.

Whoever the woman who hangs up the phone at the pharmacy every time I call and there's no voicemail…read moreis incredibly rude and has no business having that job. i will find out her name and leave a second review soon. the people at this pharmacy are so incompetent it blows my mind and ive never had more issues getting the meds I need to literally stay alive when nothing has changed in ordering them in years. 0/10

Alaesha was my pharmacy clerk at 5:40pm on 10/18/24 at 2100 Monroe Ave CVS…read more I was picking up prescriptions for my husband with lots of people in line behind me and told her the wrong birthday at first, despite her asking me to verify it twice. I also realized I had forgotten my purse in the car and needed it for the copay. She pulled the prescriptions aside and packaged them so that they were ready for me after I ran out to the car. She was very friendly and complimented how I accessorized my purse. The situation could have been very uncomfortable and embarrassing for me, but instead Alaesha made me glad I chose CVS that day.

This place is awesome, it's right by where I live and just a walk away. The people there are so…read morefriendly and the location is so convenient. Behind is a courtyard with picnic tables and behind that there it's the path to the basketball courts!

From the owner: Your home town community pharmacy where we will know your name. We also provide compounded…read moremedication and can dispense specialty medications for many are insurance plans

Always the best place for service the the pharmacy staff is truly amazing and always serving us…read morewith smiles! We have recommended them to all we know

Terrible customer service. No communication. My meds slip through the cracks consistently. That's…read morenot a crack, that's a failed system. Please do not yell at me and take it out on me because you can't support your customers. I was told to pick up my med, never told you didn't have it until I went to fill it, and then you literally yell at me on the phone. Not ok. Horrible pharmacy.

I called 2 weeks ago to have my refill mailed to me. I was told then I should get it in a few days…read more I called again last thursday, was told it was still on the shelf and would be mailed out that day. It's wednesday, 2 wks from original call, no med in mail, called, still on the shelf, told it would be mailed today. Good thing this was NOT for life saving med!!

I received a specially compounded cream from Alexander Pharmacy. I find the cream to be expertly…read morecompounded. It's very smooth without a trace of grittiness. It came in a pump dispenser. The delivery service was smooth and saved me a trip to the pharmacy. So far, I'm very pleased. It's nice to know that there is a quality compounding pharmacy nearby.

Everything in Wegmans is great! The Pharmacy people are wonderful! My kids go to college and they…read moredon't always have our insurance cards, and the Pharmacy is always willing to go above and beyond and let me send money to pay for the medication and send my card! Thank you all for always being so good to my family!

Excellent and thorough clerks and pharmacists. I'm very picky and occasionally have a lot of…read morequestions, and they are always patient with me. Additionally, they had naloxone (Narcan) in stock, and they were able to answer questions that, in my professional experience in the substance use disorder field, pharmacists aren't always able to answer. Five stars.

Amazing service! I appreciated that Kate shared that I could save $ with a 90 day supply... it was…read morea great suggestion & saved me both $ and time. I'm pleased to work with them for my pets compounded prescription!

Very helpful, efficient Pharmacy. I had to get some vet medicine and being out of town I was not…read morefamiliar with the pharmacies in Rochester. Being open Saturday morning was a plus! I parked in this parking lot and walk next-door to the pharmacy This particular medicine had to be compounded so glad they were open on Saturday! My puppy feels better because they were able to fill my prescription so fast! Will definitely use them again hopefully not soon because I don't want to need more medicine anytime soon .

Stood in line to pick up my prescription this evening at 7:55. Watched an employee finish her shift…read moreand leave and another come in. There was a woman chatting about schedules- asking people if they were off the following day. She finally came to wait on me and I explained that there was a product that I was unable to find despite searching for it. She said Aisle 18. Since there was NOONE behind me or waiting, I asked her if I could grab the product quickly so it could be rung up together. She said "no! We are very busy"... BUSY? No. I stood and waited and listened to you chatting- if you were so busy then why weren't you working rather than chatting about your weekend plans? Plus you couldn't be bothered to show me were the product was? Terrible service. I will be changing my pharmacy!

I am the type of person who doesnt feel comfortable hiding sharp objectsread more

We are so happy that we walked away from large, cold, Corporate pharmacies and found Irondequoit…read morePharmacy. Small, family owned, but they have never had trouble getting any of my meds (and some are weird), and they know who I am! I haven't had a pharmacist who knew me since the early '70s! Sympathetic, quick acting and thorough, I can't say enough good about them. The only "drawback" might be that the close at 2 on Saturday and are not open on Sunday, but I just plan around it. If I was desperate on a Sunday there are plenty of other places out there. But cheers for Irondequoit Pharmacy!

Very helpful and kind. They have made me feel at ease One time I messed up and didn't have my…read moredelivery in time. However, one of the employees dropped it off on their way home