This business is incredibly unprofessional. They would not schedule to meet with me until they received a $1k deposit. I only made the deposit because someone had recommended I use them. They also took the deposit without any formal contract or agreement. Rabina did not show up to our first appointment, but instead sent her daughter who had no experience and provided us with no information. Then, she rescheduled a second appointment to which she made us wait for 45 minutes while she stayed in her back room. She had no written prices and kept saying prices off the top of her head that would change at random. She also had very few samples for us to look at. I even asked her what the total would be including all service fees and taxes and she refused to say. It wasn't until after our meeting that I received an email invoice from her charging me almost $10K, which included a hidden fee of $1k for "labor." Mind you, this price was for all fake flowers that we were renting.
I tried to work with her on a lower budget but she was very difficult to reach and stubborn about her prices. I politely informed her we could not afford it, that her prices were not what we had been told, and asked for the deposit back since we hadn't signed anything and it was still 7 months out. She refused to refund me and claimed that the $1k deposit was her compensation for meeting with us twice. Even though we never signed anything and nowhere on her website does it say appointments invite fees... I also made the trip from the bay to Sacramento where her office is both times, and the second appointment was only needed due to her absence at the first. I even tried to compromise and ask for a partial refund, but she avoided my calls. I never heard from Rabina again and she kept the $1k deposit with no contract and having provided no services. I ended up going with another company in Sac that provided all real flowers and significantly more detail for half the price. I HIGHLY do not recommend hiring WeDoDesigns for your next event. You can get better quality decor and service from other florists/decorators in the same area that are more polite and responsive.
I would like to add that the response below is not true, that no written copy of an invoice was ever provided prior to the deposit. She also never gave me a contract to read. I have dated phone calls, emails, and receipts as proof. I also never signed anything. If I did, Rabina is more than welcome to provide a copy of my signature on the hard copy invoice she claims she gave me as proof. Also, nowhere on their website does it have a contract, terms/conditions, or anything stating deposits are non refundable. Not only is the business managed poorly, but they also conduct their work dishonestly. read more