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    Wedding Chix Rentals LLC

    5.0 (1 review)
    Closed Closed

    Services - Wedding Chix Rentals LLC

    Equipment rental

    Event planning

    Party equipment rental

    Wedding Chix Rentals LLC Photos

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    12 years ago

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    Unique Party Rentals - Warehouse

    Unique Party Rentals

    (2 reviews)

    Did not show -- Lied, was dismissive and rude…read more We had our wedding on July 12 of this year. Months prior, I booked chairs from Unique Party Rental and communicated multiple times with Simon Marwa, the business owner. We confirmed the wedding date several times, and about three months out, we even met at the venue to go over logistics. Everything seemed good, and Simon agreed to have the chairs delivered and set up by noon on the day of the wedding. Fast forward to July 12. I arrived at the venue around 12:15 PM--no chairs. Our day-of coordinator hadn't received any updates from Unique Party Rental, and began calling them--no answer. Eventually, they called back saying they had a flat tire and would arrive at 12:40 PM. Frustrating, but understandable. But by 12:45, there were still no chairs. More calls--no response. Around 1:00 PM, they called back and said they weren't coming at all and would issue a refund instead. Our coordinator told them they needed to bring the chairs, but after more waiting, nothing changed. At 1:10 PM, we told them not to come. Thankfully, our venue had an emergency backup set of chairs, which saved the day. My now-wife and I decided to wait a week to allow time for Simon to reach out, and resolve the issue with us via a refund, but no call ever came. I had to follow up with Simon multiple times to get our refund. He was slow to respond and dismissive, even saying that he wishes we "would have called to remind him to bring the chairs." A month later, when I called to confirm the refund came through and asked about compensation for the stress and the extra cost of the venue chairs, Simon finally apologized--but also changed his story, saying a system error caused the no-show. That means the original flat tire excuse was a lie. He offered to pay half of the extra money we had to spend. I told him I didn't think that was fair due to the fact that we had family and friends waiting around in the sun for a long time, in addition to the stress, and setting our wedding back over half an hour. Plus, he lied to us, which he refused to acknowledge. I began to tell him we would be more apt to write a better review if he would be willing to take responsibility, when he suddenly interrupted me, started yelling at me, accused me of threatening him with a review, and hung up. That was the end of it. Some people may have had decent experiences with Unique Party Rental--but based on mine, I strongly recommend you don't take the risk.

    Best party rental in town their equipment are clean and right coming from a royal wedding spotless…read moreclean made my wedding colorful I will go here again and again. Cheers

    Wedding Chix Rentals LLC - partyequipmentrentals - Updated May 2026

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