Paid for our signage over 3 years ago. We still have not received the services we paid for. Suresh…read morehas completely ghosted me and refuses to refund our deposit.

It's been over 2 months now that my order is not ready and no update on the status. I've paid the…read moredeposit and the check had already been cleared. Regardless how many emails sent, the owner, Suresh, just keep telling me he'll keep me posted which he never did. He never picked up my phone calls or returned my messages. I emailed him a week ago asking to cancel my order and request for a refund and he never responded.

As the Project Manager for our facility relocation, I worked with Doug and his team to create and…read moreinstall corporate signage at our new facility. Sometimes it is difficult to work with large Fortune 100 companies, but they were friendly and straight-forward. When management wanted to expedite the ribbon-cutting ceremony, they were prompt and worked with us to get the job done ahead of schedule. Mission City Signs put together a nice presentation of how the signs and letters would look using actual pictures of our building. They also took care of the city permits and installation process. Doug and his team work as a complete package from idea to realization. Our VP and the rest of management loved the detail that went into all of the signs. Our order: 3ftx6ft Aluminum block letters with reflective film 30inx72in Post and Panel directional sign with reflective film 11inx12in Vinyl door decal

They do great work. I've had 2 of my work vehicles done by them…read more My only complaint is that the woman working the front desk was a little rude and incompetant.

Bony is the man! I broke my Neon sign a couple weeks ago and looked everywhere to find someone to…read morefix my sign. Luckily a friend of a friend hooked me up with Bony of Bony's Neon & LED signs. Bony is a master artist when it comes to Neon, he can bend and weld the glass for Neon signs. He also makes custom Neon signs "any size" bottom line is Bony is a true gem and a dying breed. I honestly can't say enough about him and his talent. 5 stars x infinity Note you must call him, he is by appointment only

Bony is awesome, a real pro. Hard to find a custom neon shop…read morethese days, but he is right here in San Jose! Does amazing work! 5 stars!

This was one of the most unprofessional B2B experiences I've dealt with…read more We hired this company to install blackout vinyl on our windows. The first installation was completed without issue, so when we needed additional windows done, we brought them back expecting the same materials and workmanship. Instead, they installed a noticeably different color vinyl that did not match the original installation. When we raised the issue, rather than taking responsibility, we were told that we should have specifically requested the same color as the previous job. Any reasonable contractor should understand that an addition to an existing installation is expected to match unless otherwise discussed. To make matters worse, we ended up splitting the cost of correcting their mistake just to move the project forward. Since then, our follow-up emails have gone unanswered. Mistakes happen. What separates a good vendor from a bad one is how they handle them. The lack of accountability, poor communication, and failure to stand behind their work is extremely disappointing. I would not recommend them to businesses looking for a reliable long-term partner.

Quality Signs provided exceptional service for my urgent sign request. My father was visiting from…read moreoverseas, and we needed a sign to commemorate a memorable event. The team went above and beyond, delivering the sign on time and maintaining constant communication, even after hours. Their dedication and professionalism are unmatched. I highly recommend them! The sign is also very high quality!

Marc went above and beyond helping me print a variety of things for my sister's wedding! They all…read morecame out perfectly and my sister and her husband were happy and said they looked great. They also had to travel quite a ways but everything was well made and the seating chart sign survived even being checked in baggage (covered in a box). Absolutely would say Marc went above and beyond despite the short about of time we had and his pricing is very reasonable! Thank you so much Marc!!

They did a nice job made our signs and installed them pretty quickly and with reasonable price.read more

Great place to do all your signs needs. They have wrapped my fleet of vehicles and did my store…read morefront signs. You name you'll get it. Reasonable priced friendly service and great atmosphere. Thank you Sam's Signs!

We had done one project with them in 2024. We found them to be a bit disorganized, but okay to deal…read morewith. This year I contacted them for a few projects. We scheduled a site visit. The gentleman who came seemed great, but he didn't send me a quote. One week later, I hadn't heard anything from them. After calling to ask if I could get my quote, the Owner (I believe) told me that they may "take a pass," on our projects. When I asked why, she said they "do this all of the time." She sent a follow-up email blaming it on their schedule and workload, but I had not even given them a delivery schedule. It was a super disappopinting experience. My advice - if you plan on getting a quote from them for a commercial project, get quotes from competitors as well. Be aware that this company evidently chooses to "take a pass" on projects often.

This is the place to go if you want to get great work done for your business needs! The signs they…read moremake are great quality and you can tell they truly care about their customers wishes. You get great quality work for a great value. When placing our order it was quick and easy. The customer service we received alone was enough to keep us coming back. When we need more signs made we will definitely be returning here for business. Thanks so much for your hard work!

Ciere and her team are professional and always deliver on time. The final product is always…read moreamazing. I've had a working relationship with Visionisle for over the last five years and I will continue to use them. Customer service is excellent too!

I recently visited Etched Media to get a Leatherman Multi-tool personalized for a friend retiring…read morefrom the SMC Sheriff's Office. I wanted his name, title, and badge number engraved on it. When I called, Stephanie answered and was very polite. She patched me through to Cliff, who explained the difference between laser etching and engraving and provided a very reasonable quote. Upon arriving at Etched Media, I met Cliff, who graciously allowed my daughter and me to watch him work. It was a fascinating experience. Cliff even laser-etched my daughter's initials on her digital camera as a Christmas gift, free of charge! The quality of the work was amazing, and Cliff's knowledge and patience were greatly appreciated. I highly recommend Etched Media, and special thanks to Stephanie and Cliff for their exceptional service! Neil

I am so happy. I bought three stainless steel cuff bracelets off the Internet to give to my…read moredaughters as a gift for Valentine's Day. I wanted to make them special by getting them engraved with their names on each of the bracelets. I called Laser Mark's and I spoke to Jacob who let me know that the laser is flat and they may not be able to engrave a curved bracelet. However, he agreed to let me bring the bracelet cuffs into his shop so he could look at them to determine if it would be possible. He let me know that it may not work but he was willing to try engraving them. I told him that I was willing to risk it since the bracelets were inexpensive and I could purchase them again if it didn't turn out. I am so happy that I took the risk because the bracelets look so much better with the girls' names engraved on them and it makes the gifts more personal. Jacob took special care to put a black tape over the area on the bracelet that was to be engraved to test over the tape so I could see how the name would appear and give my approval before doing the actual engraving. It was a cool process and fun to participate in.