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    We Coming Roadside

    5.0 (1 review)
    Open Open 24 hours

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    11 months ago

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    Matthews Towing & Recovery

    Matthews Towing & Recovery

    (7 reviews)

    ZERO stars. Person…read morewho assisted me was disrespectful. Refused to give me his name, demanded cash to drop my car, and when I asked for some time to find cash, he told me I better "hurry it up." Asked where they are located. He gave me a street name. I said I didn't know where that was and he rudely said "Smyrna, Delaware." Spoke to me like I was stupid. Called their number to speak with the owner, I spoke to dispatch who was very nice at first... and then when I asked for the drivers name, he also refused to give it to me. I asked for his name, he told me. Then I asked if the owners name was Matthew, he said no. It's Luke. Stated I would like to talk with him and asked what their business hours are. The dispatcher then said I could resolve my complaint with him and that I didn't need to contact the owner. I disagreed politely and told Steve I would rather contact the owner at this point. He then went on to say it's by appointment only and I'm not guaranteed to speak with the owner so I could talk to him. I declined. Will be following up for an appointment to speak with Luke. Terrible service.

    He'll noooooo they are the most disrespectful humans I have ever talked too. They came all the way…read moreto Wilmington from Smyrna looking for cars to tow . When you talk to them they have no compassion or remorse . Specially Mathew he's the most ignorant person I have talked to with this situation. You will never get a reference from me . And I will make sure if anyone ask about you I will let them know !!!!! Am only giving you a star cause it didn't let me select zero !!!

    We Coming Roadside - roadsideassist - Updated May 2026

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