Friendly, fast--and thorough. This company has a great price point. No more bugs here!read more

I've been a customer for a few years and am completely satisfied with their service. My house has…read morean ant issue and the regular maintenance I receive keeps them at bay. From time to time Mother Nature claps back, but New West is kind enough to stop by and do a follow up at no extra cost. The customer service is amazing. I love how respectful and friendly Cash and Staci are. Additionally, I find the cost to be completely reasonable. I enjoy supporting local business instead of one of those corporate companies.

I contacted We Care when I heard scratching and gnawing in my living room wall (no droppings inside…read morethe house itself). I had read glowing reviews on Nextdoor.com. Tom came out and did a thorough inspection including conning hazmat gear and crawling around the crawl space under my house to see if he could find openings where the critters might have entered. Nothing there at all. So after examining the perimeter of my house and identifying a couple of possible entry points, he went up on the roof. There he found an opening near the roof vents, found both mouse and rat droppings. A few days later Alvin came to place a one-way trap...a rodent could exit but not re-enter. He also sealed other openings nearby so it had to go out the trap to get food and water. The plan was to return within a week. I actually heard a rodent go out the trap and try to re-enter but couldn't. The gnawing stopped right then. I still heard scratching, which stopped after 5 days. Alvin came back, removed the trap and fully sealed the opening, then moved the trap to another area. He'll return in a week to fully seal that area and hopefully exclusion will be complete. I was particularly impressed by both Tom and Alvin's deep knowledge about rodent behavior, and their enjoyment at sharing their wisdom. And I was also impressed by the thorough inspection that Tom gave as part of the free consultation. Problem hopefully solved permanently, but at least now I know where to turn. And knowing there is no sign of holes in the crawl space helps me feel much more secure. Thank you!

They sent a lovely person out and specializes in getting rid of ants. He was honest, gave us a…read morereasonable bed and was available that afternoon to start. We were grateful for his quick and professional response. And we saw evidence of his work within three days. However, in the following 10 days, we noticed a few ants and called, he wasn't available for another week or more. The ants hadn't resurged in great numbers. And when he came out that's the last session we needed his expertise.

This company is extraordinary. The owner, Jerrod, is hands on and all the staff is amazing, both…read moreoffice and field. We had a very positive experience with them in 2018 and have gone on to find ourselves with different pests, such as carpenter ants. Nature Science has specialists in each pest category and they are knowledgeable and thorough. In this day and age it's unusual to find a company that is honest and fairly priced at that. We are fans!

Nature Science Pest Control rocks!…read more We've only ever had to use their service for odorous house ants, which apparently are very common (and overpopulated?) in our area. We're on a semi-annual plan. They visited recently and sprayed around the perimeter of our house, and used some localized treatment in a tree where they saw ants. We appreciate their eco/friendly and pet-safe practices (we let the spray dry and then our yard is safe for our dogs again). Also appreciate their responsiveness in setting up the visit by text, and then texting again when the tech is on the way to us. Every technician we've had has been friendly and knowledgable, as well as quick and efficient.

Arvin came and took care of our ants and wasps! He's very knowledgeable about pests. He's quick,…read moreattentive, friendly and helpful with all critters- Ones that jump, fly and make funny fussy noises. Not to mention ones that really gross me out! Thanks Arvin for being so upbeat, entertaining and energetic. You're always encouraging our staff to learn about the unseen little guys that come our way unexpectedly. You rock!

Excellent monthly service to rid our home of pests, especially cockroaches. We had a problem almost…read morea year ago, and within weeks, the problem was solved. We continue to have Advanced IPM service our home every two months to keep the pests out. Last week, I discovered some cockroaches in our yard, and even though they weren't in the house, I called our service representative out to complete our bi-monthly service a few days ahead of our scheduled service. Thankfully, we still haven't seen any of them in our home. This is a reputable company with quality people. Shout-out to Micheal, our service rep, for always showing up with a smile!

I needed to spray for fleas as part of my rental move-out agreement. Lanson was the best. Extremely…read morecommunicative, prompt and professional. Very reasonably priced. I would not hesitate to hire him again.

Incredible integrity, support, and real expertise -- twice…read more I've reached out to this company twice now -- first for a flea problem, and more recently for a rat issue -- and both times, Lanson went above and beyond. He didn't just offer a quick fix or push services I didn't need. Instead, he patiently coached me through the process, answering dozens of my texts with thoughtful, detailed advice. His calm, knowledgeable guidance made a stressful situation feel manageable, and I truly felt empowered to handle things on my own -- and successfully did, thanks to him. What really sets Lanson apart is his honesty, integrity, and genuine desire to help. He clearly cares about his work and the people he serves. It's rare to find someone so generous with their time and knowledge, and I'm incredibly grateful. If you're looking for someone who knows what they're doing and treats you with respect, care, and professionalism -- Lanson is the one to call. I can't recommend him highly enough.

Not only did they set up effective traps to help me to close all possible entrances to the house…read moreand our crawl space. It's been 3 years that we are rat and mouse-free. I highly recommend them and would use them again if I had another problem.

Jim and his crew are outstanding. They arrived and promptly addressed the issue. The crew was…read morefriendly, polite, and professional. They followed up until they were certain it was resolved. Wonderful experience.

I am a realtor and in the distant past I used this company in my business. When I needed work done…read moreat my home I called them. They sold me an expensive pest control package and then came out once and never reported back to me. Today, they failed to show up at my home, and I had arranged to stay home from work and let them in. They never showed up or called. I called them to cancel my service, and they have not confirmed the cancellation, like any other professional service would. Stay away from this company, not recommended.

They did a walk through with me.. They then decided to go inside my house without me there. Never…read moreapologized nothing. Absolutely never recommend.

These guys are terrific. I live in the country so mice and rats are often a battle. First they…read moreworked on my main house, I was so impressed I hired them again and again on 4 other buildings. Best yet, they stand by the work - so when those hateful rodents find a way back in, I send an email or make a call and they quickly come back up and close the buildings up tight. Worth the fair rate! On top of it all - they are cool peeps and trustworthy. Disappointed this listing isnt at the top when I serched Yelp, they earn a top spot for sure.

They are very thorough with their service they provided. They were quick with scheduling and gave…read morefull details with their inspection. And all this for a free first time inspection. obviously, that was a great value, but their customer service was beyond belief. They seem to really care what was going on with my property. You could not ask for anymore from them.

Stay way from this business as noted from many other reviews. Classic terrible local small…read morebusiness practices. Good luck cancelling your account with this company. They kept refusing to cancel my account. It took over a month of emails. I spent a good 4 hours dealing with this companies incompetence. You have been warned.

Unsatisfactory work!!! Charged me 28K for rodent exclusion. We are currently in a lawsuit. Never…read moreuse them!!!! I am currently working with Cook Pest Management, they are the best.