Absolutely disappointed with the service and product quality. I had the back of my iPhone replaced here for $150 due to a crack. Less than three weeks later, I dropped it from barely two feet high and it completely shattered into pieces. That is not normal wear--that's poor quality material. When I went back to see if anything could be done, I was offered only $20 off another replacement. That's not customer service--that's a slap in the face. I gave them the benefit of the doubt, but clearly, they're using cheap, low-quality parts and not standing behind their work. Save yourself the frustration and the money--go elsewhere. read more

Go see Tyler , younger white guy long hair , very wise and knowledgeable of the products and service . I couldn't figure out what was wrong with my phone and he did in a matter of seconds . He needs a raise and more recognition. The other location in sandy springs was rude , barely could understand , and needs more workers like Tyler . read more

[***BEWARE READ THIS***] Marietta location Nice guy, but he screwed me over. I asked many questions before I agreed to pay $139 to fix my screen + LED. He failed to disclose that they couldn't vacuum seal the screen (Meaning, my watch would NO LONGER be water resistant). That's a HUGE piece of information not to inform your customers about. This should actually be the FIRST thing in the agreement you sign for service, but definitely included. Not disclosing this is deceitful and we can't make an informed decision on what we're agreeing to. Needless to say, my watch had water damage less than a week later from the shower. I threw away my money. I wish I could write something good about this business. The man's response was "you're in the warranty time, but it's known that it won't be water resistant any more". If I were to give any advice, it would be to go to a certified apple repair shop (like I was told to do originally). read more

Life saver!!!!! I've been here before to fix a cracked phone screen, but this morning I spilled water on my work laptop and needed an emergency fix. The screen was black with colors glitching and then would not turn on at all, so I feared the worst. I brought it here and was helped right away and out the door with my laptop working again within an hour. Luckily the hard drive wasn't water damaged, and he got it back up and running. Prices are very reasonable. I would definitely recommend. read more

I needed a new screen for my iPhone and went tô WE CAN FIX IT, they were very nice and professional. Ashrad worked on my phone,he was extremely helpful and friendly. Anytime you need some fixing on your phones,that's the place to go. Very friendly people,they attend you with smiles and you feel that you can trust them. I went there first thing in the morning and left feeling blessed and with a working iPhone in my hands. I'll be back there for some cases and screen protectors. read more

I came her to get my iPhone 5 screen fixed about a month ago because I shattered it. Well their "repair" of my phone is subpar. The screen is off centered so the home button get caught under the screen and recently I noticed what appeared to be the screen being off centered is that the screen was not properly attached. I can now pretty much lift the entire screen off my phone. Absolutely ridiculous! There are too many places to get your phone repaired to consider using this place. I'm very disappointed. Just an update. Today the entire screen fell off. Now I have to find someone who can hopefully reattach the screen and not charge me for a totally new replacement. read more

This place has people who aren't qualified. Simple hardware issue with earpiece, ended horrible. Seriously save yourself the time, energy, DO NOT GO HERE, SAVE YOUR PHONES! Update 1/26/17 After going through numerous issues from earpiece, now to my speaker phone, my Siri dictation, I've learned that whoever the lady that worked on my phone (while the manager was out!) Messed up my proximity cable which now has affected my phone as a whole. Once again, they are not qualified and have done more harm than good without rectifying it, not that I would let them, but once again they do not deserve 1 star but we have to put one on here. DO NOT GO HERE, SAVE YOUR PHONES AND SAVE YOUR SELF A HEADACHE!!!!! read more

Bait and switch..call for a price for simple replacement part, get there and they jack up the price 40%. REPORTING TO THE BBB now. BAIT AND SWITCH BUSINESS! read more

I would not recommend this place at all to nobody. They do not operate how they say or nothing. I bought a coupon on living social to fix a screen and the still charged me extra on top to fix it. Even thou I called the day before to ask how much it was to fix it. They say $50, bought the living social for $45 and then still came in a had to pay $35 on too because he said the home button was messed up. Phone was in perfect condition when I brought it in. Let's see when I get home. Do not waste your money here. Bad customer service. Sorry to give a bad review on someone's business but the truth needs to be told. read more

Do NOT waste your money!!!!!! I bought the Groupon to get my iPhone 6S screen repaired. kazim was super friendly and professional. He replace my screen with glass that feels nothing like the iPhone glass. After leaving the store and using the phone for a few hours I noticed it's damn near impossible to scroll with the touch screen without it getting frozen!!! It keeps getting stuck as if something is wrong with the sensor!! My phone keeps malfunctioning... randomly zooming in and out, opening random apps, screen flickering! Also, typing on the keyboard keeps malfunctioning! 90% of the letters I type are being selected as the letter next to it! I've never had that problem before today! Kazim was nice but this was definitely a waste of money I should have just paid the $200 deductible to Sprint and let them fix it the right way!!! DO NOT GO HERE!!!! read more

Found out about this place by a deal online. Good retail location, with a Sprouts and Flying Biscuit next door, Trader Joes and The Forum across the street, so If you have to wait for your phone repair, you can go shop or eat, then come back. I had to make an appt to get my phone fixed with my Groupon. Yeah, the place is bare-bones, like Norma K. said. Kind of a one man show deal. Creepy hole of a window with mirrored film in the wall so they can see you coming in, but you can't see them. Why not a normal window in the wall? And a door buzzer? Guy came out from the back when I walked in, he was the technician, not super chatty but I explained my problem, gave him my Groupon. Dropped phone off, picked up 45 min later, fixed. Got home, and realized I had the same problem with my new screen. So, I called and talked to a polite guy, who said to bring it back. So, a couple days later, more time out of my day, I headed back over there. This time, a different, polite technician looked at my phone, and said my screen is bowing out due to the swelled- up battery. I asked why the first guy didn't notice my battery swelled up, as it was very apparent. He didn't have an answer. So, I had to spend additional money for a new battery, and they replaced my screen again, but didn't charge me for the new screen, as I had paid for the first one with my Groupon. Again, he needed time to fix phone, so I came back half hour later to an empty shop, and sat their in a chair for 15 minutes before technician came back out and acknowledged me. Paid my bill and left. In the end, if the technician on the first visit had correctly diagnosed my phone issue, it would have been a one trip fix. Instead, I had to go back a second time. Time out of my busy work day. So for now, phone is good. Just a huge hassle factor to get to the root of the problem. read more

Found this place looking for a local electronics repair shop that could do some soldering work, as we needed new capacitors & transistors for the HVAC program circuit board in our car. Jose got it done within 1 business day for a reasonable price -- thanks! read more

I went to the Sandy Springs location and was so happy with their service. They fixed a broken screen glass on my iPhone 6xs quickly and the charge was very reasonable- not at all in the price I was afraid I'd have to pay. Both the guys there were very eager to make sure I was happy with the work. And it was done so fast I was amazed. I recommend them highly! read more

EMPLOYEE LIES BECAUSE OF GROUPON VOUCHER I wish I could give ZERO stars. I purchased a groupon (I know) for a replacement screen on an iPhone 5s, having the SE as my actual phone. I called to redeem my voucher and was told they could not do it because 'they weren't compatible'. When I called the other (Marietta) location I simply asked if they were the same screen and I was told yes. Since I mentioned the Groupon, I feel he didn't want to bother with me. The Roswell location told me I should have 'read the groupon', and that the 'home button will not work' after the switch. I suggested he call the other locations to sell the same story so everyone was on the same page. This being after the first location stopped taking the groupons even though it's still valid. read more

Fast friendly service and reasonably priced. I brought my iPhone 6 Plus in for a cracked screen and camera that didn't work. They had all the pieces in stock and the phone was ready within a couple of hours. Very satisfied customer. read more

I am really disappointed that I didn't read this information before I bought their groupon. The service is horrible. The owner is trash! He was rude and unaccomadating. I bought the groupon and everytime I called to make an appointment hopefully for that day or the next he would give a an appointment date 2 WEEKS OUT! Like what tha??? & when I asked if I didn't have a groupon would I be able to come in that day, he informed that I would! This was a first! I am now getting my money back! STAY CLEAR OF THIS PLACE! If you really want your phone fix just go to Lenox and pay $85! read more

this guys are awesome, i think it was 3rd or 4th time I brought my phone to the store! Very friendly and kind even when I am screaming mad cause there was deepper issues with my phone. They took my problems so personally, made an appointment at Apple store , drove there figured what the issue , fixed and call me later just to tell me it's all ready for me to pick up ! Guys you are ROCK ! Customer service superb! the kind you don't see around often anymore, Thank you read more

Showed up around 11:00am during the week and was the only one there. I was quoted a price and time (about 30 mins.) for the work, ran an errand nearby, and came back to a fixed phone. I'd say it was about as painless as a phone repair can get - would certainly recommend. read more

I am editing this review to warn people--DO NOT GO TO THIS STORE. I had a very nice review in this comment's place but I have erased it upon uncovering information from Apple. I took my iPhone 4S in to get the cracked screen replaced, and I was billed for just that--broken screen. Unknown to me, my phone was CANNIBALIZED by these untrustworthy people!! Not only was my screen replaced, they also saw fit to steal my display AND my battery!! I've had overheating issues with my phone since this visit and now it makes sense--I was given an INFERIOR battery while my original one was probably sold for twice the profit! Now because of this gross violation, Apple will not even TOUCH my phone. I feel lied to and heavily cheated and I implore others to avoid this same fate. read more

If I could give 0 stars I would. This guy is a joke and a con artist. I would not, could not refer anyone under any circumstances to this place. We brought our working iphone in and asked if he would replace the battery. Should take 15 minutes and $40. A long 60 minutes later after finding him in the back, the phone is broken and he said he would have another guy look at it in 4 days. 4 days later, that guy never came to work and I only found this out by walking into the store again! Gives me a used refurbished phone and says he wants to keep mine, since it's only fair. Crazy man! Unbelievable how he is still in business. If you do business with this crook, you do so with eyes wide open. read more

I took my iPhone to We Can Fix It because I cracked my screen. They said it would take about an hour to fix and they would call me (on another number I gave them) when it was ready. After not hearing from them for two hours I called to see what the status was. The phone was ready! Nice of them to call and let me know... When I arrived to pick up my phone the lock/power button no longer worked. They wanted to charge me an additional $69 to fix this. They never warned me about this potentially happening as a result of replacing the screen. After arguing with the sales associate for 15 minutes he finally said he would fix it for $25. I agreed. After paying $75 for the new screen and $25 to fix the power button, and wasting two hours of my time, I would have much rather cashed in on my insurance policy and gotten a brand new phone for nearly the same price. I would not recommend We Can Fix It and I would not trust these people to work with your phone! read more

DON'T BE FOOLED BY THE GROUPON----!!!!! I SHOULD HAVE READ THE REVIEWS!! like the one from 4MONTHS AGO IS RIGHT...RUN DON'T WALK--AWAY FROM THIS PLACE...! I walked in to an empty store..and two chairs---with a makeshift HOLE.. in the wall little (literally--there was a rectangular hole about 4 by twelve where you could see into the next room..wouldn't a CAMERA.--..installed to look into the reception area do better....this should've been a dead give away)))))). (not so TECH SAVVY HUH?))) The man that walked out after a couple of minutes ----came out was rude and nasty I only went there because of a Groupon. I had already had tried to replace the screen with one I ordered after all the "youtube" video made it look so easy I just couldn't get the cables back on right!!!! so REALLY AND TRULY---IT Just HAD to be BUTTONED BACK UP... ~~~~~~~~~~~~The man TOOK ONE LOOK at it and said in is accent from GOD KNOWS WHERE... " I CAN'T ---!!(and I quote!!! CAN'T--- fix it !!!!! no one can!!!"-----(NO ONE!! he says as he sneers at me as if I am just the dumbest person he's ever seen....))) (I did go after my run and am sure looked a mess but that's no reason to sneer at people... judging someone who may have just finished a work out and has a ratty t-shirt and my most comfy trail running shoes---I DO HAVE other running shoes --these are just the most COMFY ONES FOR LONGER THAN 8 MILE TRAIL RUNS....------------------so this dude probably thought I was some sort of bum-----------OH WELL....NOT PROFESSIONAL!!! FURTHERMORE................................... "they are phonies!!!! They can't fix anything if you want to get it fixed right go somewhere else I took it to "uBreakiFix" in Alpharetta and they fixed it perfectly !!! this place is lousy. Not to mention rude rude rude rude. I wouldn't recommend this place to ANYONE-------------- . It's a empty store the only thing they have is a bunch of broken screens behind a counter and 2 chairs and the place was so empty you could hear an echo most of these places are always packed that ought TO tell you something!!!!!!!! They need to change the name to something other LIKE " WE CAN'T-- fix Jack" read more

I came to this place 5 month ago to replace my iPhone touch screen that was broken. I paid 99$ for that and what i got back is a new screen that was sealed very poorly which caused the LCD screen that is under the touch screen to break. The quality of their work is not profesional and the quality of service is very bad. I highly recommend you to stay back of this place. read more

The price was right, but I wish I wouldn't have let them touch my iPhone. The replacement screen cost less, because it's a different type of screen. The images are nothing like an iPhone screen. Instagram is ruined for me now. read more

They were fast, professional and did a great job repairing the broken glass on my iPad.

Wow. There are no words to describe the frustration I have towards these guys. First off, you the didn't honor the Groupon that we had already PAYED for. Second, you screw up the phone and expect us to come out of pocket to fix it. Never, EVER have I had such a bad experience anywhere. Take your problems elsewhere because these guys sure wont help you. Bad business, period. read more

I brought in a phone with a cracked screen. They charged me $149 to fix it (!). Except they put the screen on in such a way that afterward I often had to squeeze the phone together with one hand to get the screen to respond with the other hand. AND they damaged the screen underneath the glass screen!!! So now I have to just get a new phone. Or live with a constant shadow on my pictures. Update: So I went back a third time, to give it one more chance for the issue to be resolved. There were some polite suggestions that perhaps the issue was my fault. They said they would fix the damage (that they caused!!) for only an additional $79. But after further discussion, they agreed to fix it no charge. So...I don't know. Seems to be working fine now. After all the hassle, they ultimately made it right. read more

What a lifesaver when you crack your screan and are under contract you can come here to get it fixed while you wait. Great customer service and excellent prices. read more

Last month was my second visit here. I'll admit the first visit wasn't great but I'd bought a Living Social coupon after not knowing where to get my iPhone 4s glass repaired. Still, another episode of broken glass and I was leaving town so I thought I'd give them another try. This time I came in with no appointment. Kazim fixed my phone glass on the spot for $49 in much less than an hour and gave me a new, free, screen protector. I was very pleased with the service. I agree if it takes longer, at least you have a nice shopping area to explore. I would return to We Can Fix It. I hope they'll begin to carry the "unbreakable glass" my mom said she got on her phone for an extra $25 (guaranteed for 3 months). read more

I've used We Can Fix It (Roswell Rd. location) twice to replace a broken iPad screen. Although the customer service could've been better the first visit (mostly just timeliness and communication issues), the second visit was awesome! Service was friendly and professional and the iPad screen was fixed perfectly within two hours. Kasim is great to work with! read more

Took in my son's iPhone and it was fixed in 30 mins and the owner even took the time to look at other issues the phone was having! Such a great and friendly person, I will definitely recommend this location!!! read more

I had a very good experience with We Can Fix It. My phone had stopped working and the owner repaired it in no time. I thought the service was friendly, fast and efficient. Glad to have this store in Sandy Springs without having to go to the mall to the Apple store. read more

These guys did an excellent job. Better than the original screen on my iPad. The owner is super friendly and they have an awesome burger place right next door (so you can eat while you wait). Super convienent from metro Atlanta and OTP'ers. read more

I got my screen repaired by them and it worked great and looks great. I cant tell the difference. You know who else can't tell the difference. The Genius at the Apple store I brought it too after having an iOS upgrade problem read more

i would not recommend this place at all. I think they in it for the money not quality work. I brought in my phone due to a cracked screen. After i picked up my phone i have been very dissatisfied. A) the glass they replaced has a blue tone to it (cheaP). and the glass it was replaced was very cheap with i already had the feeling it was cheap quality. the screen cracked terribly after i picked the phone worse than what it was before after my phone dropped on a carpet. Really???? They don't offer a warranty only a few days. Like i am at a buy here pay her car lot. I should have read the reviews before having the work completed. But i guess i was just anxious to get my phone repaired. lesson learnd. read more

If you have a broken device, I highly recommend you take it to We Can Fix It. They are fast, friendly and a whole lot cheaper than a new device!!!! My iPhone looks brand new again! I worked with Kasim and he was extremely helpful and informative. They aren't trying to push anything so you don't feel like you're being forced to buy add-ons or additional pieces of equipment. It's just a simple and easy solution if you have a cracked screen, drop your phone in water, etc. Hopefully, I won't need their services again soon but if something breaks, I'm going straight back to them! read more

In and out in 45 minutes, fixed my son's cracked I phone screen and my deader than dead I phone battery replaced. Very reasonable. And the man who helped us was very nice. Highly recommend read more

I have worked with this location half a dozen times and I have been very satisfied every time. Azim goes above and beyond to make sure he can fix my devise quickly and when he can't he lets me know so I'm not sitting in his waiting room wasting my time. I believe his prices are extremely competitive and fair and he makes me a priority every time I walk into his store. I'm so glad he's part of our Norcross/Peachtree Corners neighborhood. read more

Went in today to have my daughter's iPhone 5c screen replaced with groupon I purchased for $62. The man who assisted me stated my groupon was for an iphone5 not c or s. So he only applied the $62 to the original price of $99. On top of that he charged me taxes on the full amount not the balance. I'm definitely calling Groupon to let them know more specifications need to be provided as I ended up paying full price. Sooo WTF did I purchase a groupon then? And I'm calling the BBB and state revenue department to find out if the taxes were collected on the right amount. Praying this phone is repaired as the customer service absolutely stinks. Highly unrecommended. read more

Yesterday, my I phone dropped and my screen was shattered. I went to We can Fix it in Sandy Springs-and arrived just before they closed at 7:00 PM. Chad repaired my phone while I waited and within 15 or 20 min. I was good to go and my phone looked like new. I would absolutely recommend We Can Fix It to anyone and would certainly go there again if needed. read more