This company came out and serviced my works plans printer they ordered the parts and took care of…read moreeverything within days Really glad to have used them and not have bought a new system they were fantastic and quick Don't go buy new things get what you have fixed ! This is your wake up call people thanks Michael and team !

Shortly after I got my HP laptop, one day, the battery died before I could plug it back in. Once I…read moredid plug it in, it was dead. D - E - A - D, dead; not a single light would come on. Terrified that I had somehow caused permanent damage to my shiny new laptop, I desperately looked for a repair place near my office. These guys were close by and said they'd take a look at it while I waited, so I ran over there on my lunch break. When I explained the problem, the guy said he was pretty sure he knew what happened and proceeded to not only fix it, but fix it right in front of me, explaining what he was doing, so I could do it myself if the same thing happened again. I was there for about 10 minutes total, but I happily wrote a check for $50, knowing that was the ONLY time I'd have to do it. Since then, I have not only used the fix he taught me MULTIPLE times on my own laptop, I even taught a couple of my friends the same trick, saving them a trip to the repair shop.

I truly do only write honest reviews that truly do review the integrity of the service I am paying…read morefor. I would have to say that Secure Tech Automation has met my standard of integrity. What I look for when finding a company to install my security cameras is a company that does exceptional installation and has great technical support, and also strives to be in service to the customers with good customer services skills, no company is one hundred percent perfect, and we can't only review a company on the negatives but also the pros, but without the negatives it would not be an honest review. I knew what I was looking for regarding security cameras because we use 5mp Hikvision motorized lenses. Which are the same security cameras we use at all our apartment buildings and our office building and storage yard. So John was very accommodating to try and create an invoice for the cameras I wanted and his bid was very reasonable for what I was expecting. So John, Fidel, Vladimir, Mr. Lee, and Chad we all very polite and respected my home and treated it like it was their own place. They came and installed all the cameras in 2 days, but I was having 18 cameras installed, 2 being on a pole. They did an amazing job on the install and I was very pleased with how it looked after they were done with installing the cameras. With all security cameras issues will arise regarding technical work and with my cameras there was an issue with lines going through the video. John tried to have the issue resolved to the best of his ability and he tried to have Fidel come a few times. Fidel was scheduled to try again and resolve the issue and he scheduled with me to come on a Monday and fix the issue. So I took time off of work to be here to provide help need be. Fidel did not tell me he was not planning to show up instead just avoided me. I am very flexible and understanding but if Fidel just told me he couldn't show up or any excuse I would have understood, but Fidel was still very respectful and never once made me or my family feel uncomfortable or need to judge his integrity. My only suggestion is to next time just tell the customer you won't show up, most people don't bite. John then sent Chad. I would have to say Chad gets a 5 star, he was very respectful and he truly did care to see to it that the issue got resolved. He went above and beyond to resolve the issue with the license plate camera, and other cameras. I will definitely be requesting Chad again. Overall my experience with Secure Tech Automation was exceptional and I was very pleased with the outcome and I would definitely be using their service again. Customer Service is very important and all businesses need to strive to provide excellent customer service including Secure Tech Automation. Thank You John and Secure Tech Automation for providing peace of mind knowing that I have a top of a line system installed. Best Regards, Atkinson Family

This is the worst company you can do business with. John Kim offered free installation did a bad…read morejob installing the cameras on our tow trucks. Cameras fail next day of installation a year later still waiting for a phone call from them to come and fix them. Secure Tech automation doesn't stand behind their products. They never return our phone calls to fix camera issues. Save your self from headaches don't buy from these crooks. Obviously they don't want to fix their crappy cameras. 11/28/2017 at 11:47 After a year of trying to contact John through text, email and even driving from Santa Ana to Santa Fe Springs was a failure. After I put this yelp review he actually emailed me. I guess the yelp review hurted him more then the texts and email I sent him. After I submitted the yelp review he decided to send me an email (picture attached). I decided to drive to Santa Fe Springs to see if I can get a hold of John. I Wanted to drop of a memory card to show him that the cameras are not working properly. I also needed some footage from the camera. I wanted to see if he could retrieve it. To my surprise he wasn't there. I left the memory card with a lady that came out. He did check the memory card and send me a text saying that some cameras were only recording half of the screen and some weren't even working. Once again I asked him about the warrantee and he did not respond. He also send me an email saying that why I didn't contact him earlier about this problem. And that's a lie because I have proof of all the times I've been trying to contact him. He sends another email (Picture attached) telling me that he will mail me the memory card and once I receive it to fix the yelp review. Why would I fix the yelp review when all I've been wanting for a year is for him to fix the cameras. The last email he sent he said I'm bribing him. I have no idea what he's talking about. I told him once he fixes my cameras I can fix the review. I will not take away my review I will just update the review saying he fixed the problem. How is that bribing???? The part I don't understand is how does the warrantee get voided????? Kim how does this yelp review even bother you have you seen the rest of your reviews????? I'm not the only person with this issue. Very sad that you can't fix the cameras the Good way.

They closed the shop since my review, there was a fire there. They are building a new retail area…read morein the middle of these shops. Marco's computer repair has been replaced by some really awful homemade clothing shop which will probably fold later. This is a small ghettoish business with an old name on the front run by a nice guy who repairs computers and also sells time for the public to go on the internet. Right now he onlyl has four computers I believe, he used to have several more. He sells time at 3.00 for an hr and usually 1.5 for half an hour. The establishment has no a/c in the summer and probably no heater in the winter. Its very congested and nothing matches. Very "funky" looking in other words. It may or may not be your cup of tea. Many times the computers slow a bit down but I get what I want when I come here. My biggest complaint though is that twice when I came here to use their computers I saw some despicable hispanic creep give me furtive and anxious like looks from afar. I could see this in my peripheral vision. To my astonishment I realized he was masterbating!! Literally jerking off!!!! Yes, thats right. Masterbating behind his desk, looking at me, and touching himself again. Friggin CREEP. I abruptly left, not knowing enough Spanish to complain to the owner there, Carlos. It happened one other time as well and before it even got going I left. So girls, if you go there and you know Spanish, and you see this happening, please report the son of a bitches to the owner so that they be BANNED from this store. For this reason the dump only gets two stars!!!

I've called the store and tried an email recently (Dec 2, 2013) but got no response. There was a…read morefire on this small strip of stores a few months ago. I hope he's still in business. Carlos has fixed two computers for me. In one case the hard drive had to be replaced and I had no files backup. He was able to extract all of my documents, photos, etc., install a new hard drive, boot up all new software and make the computer like new again, all for an extremely reasonable price. This is a very low-end business. The office is a mess and I wonder about some of the folks hanging out there. But I can tell you that my two transactions were very satisfactory in both performance and price.

Amir was very friendly and prompt. I cracked my iPhone 12 max pro screen and needed it replaced…read moreasap. I requested a quote and within seconds he replied and was at my house within 20 minutes. That's what you call service!!! I definitely recommend him to anyone and will keep him in my contacts for future just in case! Thanks Amir soo much!

Amir is really knowledgeable and helpful in accommodating my needs in fixing my phone. One night it…read morewas late and I had an emergency to get my phone fixed. He was so kind to go out of his way and stay up late helping me. So appreciated. I totally recommend Amir for all my iPhone fixing needs. You won't be disappointed. Very humbling person he is.

I have hired them twice in the past few months. The first was for a smaller job of a few handyman…read moreerrands around the house (installing ceiling fans, some work on the exterior of the house, etc). Their technician was on time and did a great job. My second job was a full-blown reconstruction project which stemmed from a water leak I had. The work included drywall repair, a light refresh to one my bathrooms (new sink installation, removing a fixed mirror and hanging a new one), running some CAT5 cable from my attic to my second garage and the major work of installing porcelain tile throughout the lower level of my house. This included the front closet, entrance, living and dining rom, family room and kitchen, office and hallways and...stairs! So yeah, the flooring was THE major effort. The project was delayed, but I've dealt with projects and other contractors before - I've come to the conclusion that this is just the nature of construction: it never gets done on time. Having said that, here's what makes these guys different: 1. They showed up every day. Sometimes it was only one person, and usually it was 3-4 people. I never felt that our project wasn't a priority. 2. They didn't ask for any money until the entire project was finished!! This is just unreal! Not a penny! Not just for labor, but they even brought the materials on their own dime. Although the project was delayed, we had piece of mind that they were fully invested in our work, and would not walk away half way through. 3. If something wasn't right and I brought it to their attention, they acknowledged it, and fixed it. They never argued once! They sought to understand what we wanted, they listened. And only after they had listened they would advise and then commit to making a correction - which they then followed up on. 4. They didn't wait for me to find issues, they proactively corrected their own work when required. An real example: laying tile is not easy! Getting the lines straight and the tile level takes real technical skill. I found some tiles that weren't level, and asked them to fix it. Not only did they fix the ones I found, they found a few more and fixed those too! Every customer has their own level of attention to detail - and my wife and I pay close attention to detail. Once we did that, Resource Builders put themselves in our shoes and started looking at things with the same close attention to detail. It was SO refreshing! Check out the pics for yourself!

Worry company ever to deal with. They quoted me good price…read moreand told me job will be done in 2 days. Job took more than a week to do one wall which was 8x12 and one door. After first day, they only came whenever they want without notice. They did give me a notice but it was hour notice which was around noon. I told them I can't be home all morning waiting on you guys. If you can't come or if you're coming than let me know but still the same. The worker said job was complete when job wasn't even done. I had to clean up the mess and throw the trash away from them. The door doesn't close right, molding is off and not flushed, the paint job is not good. Paint is on the ceiling, paint on the moldings, you can see the nails on the door job. Bad bad communication. They leave whenever they want to without telling you they're leaving for the day. I feel like this was there project practice project

Thank you so much for Orion system I called them about my…read morecamera system in one hour. I have a technician in my house. Technician very knowledgeable. Explain me everything give me three option reasonable prices in three days. I had a system in my house all wire inside the wall. Highly recommended very clean job definitely will use them again.

Don't trust this business big scam. This person he chargers too much and bad work and quality. I…read morenever use this guy for my future home or business. His biggest money maker don't trust him. And when he damages your house he doesn't responsible like my house

DMC helped with several projects. A loose tile near the fireplace, fixing a door handle, repairing…read morea vanity mirror that came off the wall, fixing a loose faucet, repairing some drywall, and replacing an out door plug. They had great communication and did everything in a timely fashion. Overall I'd definitely recommend.

Definitely would not recommended, go elsewhere. Our company used them to install over a dozen…read morecameras on premises. Not only did Robert not arrive during the appointed time, he made excuses and rescheduled only after I called him. He took more days then he quoted. He left with the cameras completely out of sequence and the order makes no sense when we are trying to watch on live mode. We must jump around camera to camera to see one area making it very difficult to follow suspicious movement. Very randomly installed. When we asked him to return and put the cameras in order, he refused saying we took too long to figure it out and wanted us to pay more for him to do the job correctly. This company is careless. Run!

Great waste of money. My dogs do a better job of letting me know when people are near my home. My…read moremailman comes and goes and I do not get any kind of notification. My monitor just shows time and date. I do not recommend AAA security service.