I went to several auto stores for a bolt I broke in my car. Last store told me to go to Sheaffer…read more Sure enough they had the right size bolt for me. Sometimes you have to find a store that's been around a long time and not go to the local home center.

Today, I was reminded of what best in class service looks like. I needed some special screws and…read moretools to finish a small project at home. I showed the folks there what I needed and they treated my request like I was spending a few hundred dollars. When I got home, I found that I needed additional tools to complete the job. I ran back, explained the challenge and with their help, I had exactly what I needed to get the job done. They were fast and friendly. The store is a candy shop for folks who work with their hands. Lots of top quality goods at fair prices. On top of that, they offer the kind of service that I thought was gone forever. My new favorite store.

I cannot say enough about this Ferguson location. I had significant trouble with a local plumbing…read morecompany, and the staff here were incredible in how they helped. They were compassionate, took the time to listen to what had happened, gave me some recommendations, and ultimately I had one of the best customer service experiences I've had in a very long time. Every single person I had contact with was really great, especially Drew and Matt. They were extremely knowledgeable, and what they suggested in fact was the problem (that several plumbers from a local company didn't pick up on at all) without even seeing the space where this plumbing was located. All told I am very grateful for their help, and highly recommend them for any plumbing supply needs.

I wanted to write an update. Victoria is still a pleasure to work with, but her boss is not…read more The first bathtub we received was cracked. Victoria was on vacation and I spoke to another sales associate who was now caught in between a rock and a hard place. I was given the option of waiting a week for a repair for the tub or two weeks to get a new one. I asked for a reasonable good-faith offer to cut the cost of the tub if we got it repaired, since I was now going to have bought a refurbished tub. The manager never got on the phone with me, which was a red light right away, but made the other sales associate shuttle back and forth between us. His offer? $100 off. It was insulting. The tub was $1000 and I was still going to have to wait. He couldn't be bothered to negotiate...not even so much as an offer of store credit. So we ordered a new tub. It took 3 weeks, not 2. They did nothing to expedite any of the process. I don't blame the sales associate, she was not the person who should have dealt with that. The bad business practice lies firmly with the manager who did not have the decency to pick up the phone and make a customer who had just given them several thousand dollars happy. Victoria, when she returned had to clean up the mess, and the new tub (and old one) arrived without a drain assembly. The plumber had to drive out to pick one up. Open *every* box immediately before the delivery truck pulls away or the manager will throw you under the bus, because taking care of people who give you money is hard.

Richie recently helped me out on a plumbing leak above the ceiling I never dreamed I could fix. He…read morenailed the issue, provided excellent instructions and supplied all the parts. This is the typical (5) star value this landmark business provides saving DIY homeowners money and frustration. Move over YOUTUBE/Home Depot!

Sold me a bad propane tank, not happy as it's their tank and their valve, should have been testedread more

Curley Stone Company offers one of the largest selection of masonry products and hardscaping…read morematerials in this area for sale to contractors and homeowners alike. They have over 3,500 square feet of masonry, stone and hardscaping materials including; cement, flagstone, decorative gravels, pavers, thin veneer stones, stair treads, drainage products, sand, topsoil, mulch, and alot more. In business for 60 years their knowledge of outdoor masonry products and stone work is second to none. Whenever I'm looking for any outdoor stonework this is always going to be my first and almost always my last stop.

This place ROCKS! Sorry, someone had to say it ..... but seriously, the customer service was spot…read moreon - very friendly, informative, and accommodating. Selection was great - they had exactly what I was looking for.

The place is a revelation!…read more I've been putting up with split and warped lumber at the big chains. Even if you pick through a pallet load it's tough to find clean wood. Here it's the opposite. Tough to find bad! Take a look in their yard and compare for yourself. Knowledgeable staff to top it off.

Very rude front end employee. It was like I was bothering them just by walking in the store…read more Asking them to point me in the right direction for an item was apparently way too much to ask. Can't recommend.

Great people to Deal with, family owned. Had everything I needed. Knew just what to give me.read more

Great company and great customer service! Tom was very helpful with my needs for stone work for my…read morefireplace. Hiral in their main office answered my questions quickly and took care of an issue I had with my order.

I received a truckload of mulch today from Valley Mason. Beautiful stuff! It spreads easy, it's jet…read moreblack and so much better than the junk I was getting at Home Depot.

From the owner: Saturday: 8AM to Noon (Nov. thru March), 8AM to 2:00PM (April thru Octread more