WARNING!!!! Do not go there. They aired up my tires and loosen my valve core while i was there for…read morean oil change. The tire lost all air and it ruined my tire. The manager ERIC refused to take responsibility for there actions. They also changed my air filter and unplugged something in the process. My engine light came on, my fan wouldn't go off and cruise control wouldn't work. I had to take it back and they had to plug it back in.

Idiocracy runs this facility. They stripped my mom's drain bolt. I put an oversized in and told her…read morethey need to replace her pan. So I had a fresh oil change when I did that. Well all they did was the exact thing I did and trashed a good oil change but this one was on the house! So another temporary bandage and waisted my better oil! Just don't go here and find someone who will guarantee their work!

Every time I come to this location, I understand why they are rated a top shop! They work quickly…read moreand efficiently. I would say on a day where you can pull right in you can expect to only be there about 15-20 for an oil change. I have never had an employee that wasn't friendly or knew what they were talking about.

For the one who thinks that valvoline is a good company i will not use or recomend thios location…read moreor any other location as i have gone to this location to get a oil change very bad decisions on 7/20/2025 i have gone to a other oil chage no names and i was ask who have done my oil chage i did told them was valvoline done the job to found out they "* DRAIN PLUG WAS CROSS THREADED FROM PREVIOUS PLACE THE OIL WAS CHANGED, THERE ARE BARELY ANY THREADS LEFT IN THE OIL PAN i have file a claim with the company and with in 2 mis they say sorry your claim is deline for unknow reson the staff from this location is not very nice they are rude as fuck with the most hate full to you i will not use this company at all im in the process to take this to court to make them pay for the damages they have done now it time to stand in the frion todf there shop to hold up a sign to lety other know hwta kind of comy they are POS

seems honest n earnest good quick svc ,clean as well thx…read moreguys ! presented Amsoil 0w-40 pure syn my crankcase is clean which makes me happy!

I first came here for an oil change because the jiffy lube near my house recommended almost $400 of…read moreextra work that I knew I didn't need. I've now gotten 3 oil changes here and some minor work done. They are honest, kind and efficient. If there is extra work needed, they show you what they can and present options. I never feel like they're trying to pull one over on me or talk down to me for being a woman. I now schedule my oil changes and maintenance on days when I'll be in Independence (I live near Plaza in kcmo). Thank you for being somewhere I can trust!

started on 10/7/25 companed about my brake pedeal going to the FLOOR. Well they ex-ploded my…read moreanti-lock brake module ,then was very rude NO im sorry,just get a tow truck and take your car. Well the part is not AVAILABLE unless i can find a USED part,the car has 63,137 miles on it - - - -but NO brakes NOW THANKS TO THERE LAME REPAIR work. VERY POOR CUSTOMER SERVICE AND PEOPE WITH BAD ATTITUD'S im a 77year old male,and never was i treated like THIS by a Business...... would NEVER RECOMMMEND THEM!!!!

Called them on a Saturday about noon when they closed at 2. I was in a real pinch with a flat,…read moreshredded rear tire. They told me to come on up and they'd get me in. No drama and total pros. Took great care of me. When done mounting the new tire, the tech took a moment to wipe clean the wheel. Nice touch.

I had barely any brakes left on my car and dropped it off for an assessment and repairs. They have…read morea shuttle service which is one reason I favor them. They dropped me off at my destination and called a few hours later. The whole front brakes and everything related were shot. It was a good thing I had scheduled for service! I gave them the go ahead and checked back around 5:30pm. They were 75% done and expected to be finished by 10am tomorrow. This was the case and I returned around 10 to pay and get my car. They explained that the brakes were so new that I would have to get used to them. This is certainly true! However I can now drive anywhere and not worry about stopping for children or bad drivers. Everything is warranted by them and I actually got discounts because of old parts they had worked on last year. They are trustworthy and gave me a list of other things to watch on my car for the future. I have quite going to the cheap places because they have either broken my car or NOT FOUND the problem!

These guys are really great. They seem to love cars. They are reasonably priced, do good work and…read morereally want to help.

I haven't actually had my oil changed here yet, so this review is strictly based on my first…read moreinteraction over the phone on 8/22/2026 @ 12:18pm, but it was impressive enough that I felt like leaving a review. I called to ask about getting an oil change and Charlie answered the phone. I genuinely thought for a second that I had reached some kind of automated or professional call system because of how clearly and professionally he answered. That's unfortunately pretty rare these days. Once I realized I was actually speaking to a real person, I was even more impressed. Charlie was extremely courteous, professional, knowledgeable, and helpful throughout the conversation. No rushing me off the phone, no attitude, and no feeling like I was inconveniencing him just by asking questions. Customer service starts before you ever walk through the door, and Charlie absolutely nailed that first impression. If the service in the shop matches the professionalism I experienced on the phone, I'm looking forward to bringing my vehicle in. Great first impression. Give Charlie some recognition, he represents your business extremely well.

Had my tires replaced for over $900 and the tire pressure light was on immediately when I got in…read morethe car. Drove the car back and asked them to put air in the tires and they did. For some reason the back left tire was only 23 PSI as they put air back in the brand new tire (red flag). Then I drove home and just hours later the back tire was completely flat. Then I had to get the car back to the shop (for the third time) and have them fix the issue they caused. They had to replace the valve stem because they messed it up and it was leaking. Then I got the car back and within the first day the TPMS light came on and never shut off, so I had to take a fourth trip to the shop. They refused to fix the sensor and said the sensor battery must have just died (coincidentally) right after. They were going to charge me $150 for yet another one of their mistakes. I've paid this shop thousands of dollars over the years and this is how they treat their repeat customers. Stay away from this shop. Sloppy work and poor customer service.

According to OnStar, my oil level was at 19%. I pulled in and told the manager I needed an oil…read morechange. I'm a 76-year-old woman and don't know the first thing about cars. They could have changed my oil and I wouldn't have known any better, but the manager told me my oil looked fine and I could go another 3,000 miles. They topped off all my fluids and checked my tires. There was no charge. I thanked them for their honesty. Truly made my day!

They took 30 min to do a oil change, just standing around talking we came sat 10am hoping to get it…read moredone quickly and were let down. We will not be returning or recommending this location.

J.P. and his crew are awesome! Super knowledgeable AND they're going to keep it real with you…read morewhether it's good or bad. I see a lot of reviews from a while back that are kinda bad but yall should really give this new crew a chance!

JP was super friendly answered all of our questions. Got us in and out with an oil change and this…read morewas our 2nd time coming and we will definitely be back

These guys were great! David, front desk was courteous, knowledgeable and professional. Guys in the…read moreshop, Imancio and other mates were just as professional. I could not be more pleased.

they lost my hub caps and took them over 3 hrs to change 3 tires worst experience ever they are not…read moretouching any of my cars again

The two workers were very friendly and answered all my questions. Got straight to the point and i…read moreused my coupon

I have been getting oil changes here for about 5-7 years and have always received exceptional…read moreservice. They don't try to upsell, only telling what you need. Because of this, I trust when they say I need to replace something. I have moved away from that area and still make my way to see Jason and team.