What a disappointing experience in frankie and benny's. I usually love going here and the food is…read morealways good but last night was obviously a different story. We walked in to the restaurant to find it was practically busy (granted it was a Saturday night). Normally when you walk into frankie and bennys your greated in a positive manner but last night we got far from that. After asking for a table for two the lady confusingly looked around and without any type of dialogue, or smile, she just walked off. We assumed to just follow her then when we got to the table she just walked off with no dialogue, didn't offer us anything which made it very impersonal. For our starters we had mozzarella sticks which were lacking any cheese at all. And the calamari was too crispy and tasteless. We had a 15" Italian hot pizza for a main and chicken and mushroom pasta. The pizza was undercooked. Like really undercooked. At first glance it looked like a great pizza but after one bite all you could taste was the soft uncocked dough which was still mouldable. The pizza fell apart and I struggled to eat any of it. We were told they did have a brand new kitchen in which could explain the change in the usual good food. But overall the meal and experience was lacking satisfaction and we came away very disappointed and wished we ate somewhere else. Thankyou ZP.

You know what you're getting into with F&B, I like it despite the sometimes confusing menu but when…read morei was looking for dinner on my own I thought why not? Well I'm sorry to say I wasn't impressed. The place was not busy, there seemed to be 3 serving staff on plus a drinks waiter. None acknowledge me when I walked in and after a good 3 or 4 mins of standing there the drinks waiter assured me someone would be with me. I waited. A party of 4 turned up and he did the same to them. A waitress appeared and without acknowledging me, took the party of 4 to a table. I waited. I was left standing there like a lemon. I should have left then but I persevered and another waitress showed me to a booth and left me with a menu before I could order a beer. I spent the next 10 minutes trying to order at least a beer as others were shown to seats and offered a drink. Eventually I managed to catch the eye of the waitress who had shown me to my seat and I was able to order - although it was clear she didn't know the menu so I ended up pointing at things - I don't think her English was especially bad although it didn't seem to be her first language so I was patient. I'd almost finished my beer by the time the food came. It wasn't until I was half way through the plate that I realised no one had brought me any sauces, I tried to catch the eye of a waiter but I was finished eating before anyone showed any interest. All the time the restaurant was less than half full. I'm Wrote this over my beer at 8:30 on a Weds evening so hardly peak. The food was just OK not very tasty, not bad but nothing special. Not sure if I was just feeling unloved at that stage. I ordered another beer, it arrive just as I was finishing my meal. Got to say I was disappointed at this F&B. I did the only thing we Brits can do, I said nothing, paid the bill and shock horror, left no tip. That's the first time I've done that for years. I won't be back here again in a hurry, it's left me disappointed in F&B. 2 stars because 1 seems harsh but I was tempted.

Didn't have any coffee on arrival as machine's was broken.... better to close the door than say we…read moreare not serving coffee in the coffee shop

Wonderful cafe in the heart of Hereford town, the salad's are wonderful, alongside a great choice…read moreof vegetarian dishes which change on a daily basis. Local food is a speciality, and they have the turnover to ensure everything (including the bread) is freshly made on the day, in house. Whenever in town at lunchtime, I cannot resist, and they simply never fail to delight. The staff are generally fabulous too.

The Saracen's Head cafe is the resident cafe for the Saint Nicolas Place complex. As is befitting…read moreto its surroundings, therefore, its a mixture of historic Tudor timber beams and shiny modern fittings, such as the slightly noisy chairs and tables. I say slightly noisy as, due to the fact that the floors are stone, metal chair legs scraped across them is a little piercing. It's not the most comfortable looking cafe - a bit stark, with little in the way of soft furnishings, and for some reason, despite the fact that it was raining and cold outside, they had the door open, which didn't really help the whole 'not too cosy' feel. That said, the staff were really friendly and polite, and the coffee was very good. It's certainly an unusual setting for a cafe, and there's a nice community kind of feel to it - with noticeboards and flyers dotted around about various things happening in Kings Norton and around. The coffee was reasonably priced, and the food looked reasonably priced too. They don't have facilties to accept cards though, so bring your cash.

This is a very sweet cafe that serves a selection of food and drinks. The coffee isn't great but…read morethe service is excellent as are the toasted teacakes! They do everything from nachos to hummous, sandwhiches and great cakes. It's just off the Promenade so it's very central but not right on the busy high street, a nice quiet corner to go and take a break from shopping.

Cafe on three levels which was Boogaloos until early 2008. The new owners made the wise move of…read morekeeping it in its old guise prior to changing its identity, and observing what people liked. Like me, plenty of people must have liked the eggs Benedicts, because they're still on the menu! Even better, they're served all day, not just at breakfast time. The pick and mix sandwiches have gone, but they are still freshly made so if you want a different filling to the set ones on the menu you can just ask. Child-friendly, with highchairs and a relaxed attitude, but up a small flight of steps so not the easiest place to get a pushchair in.

A very pleasant tearoom, Melanie's…read more A cross between a cafe and a sitting room, it's a mix of tables and couches. The floor staff were very prompt and pleasant to deal with. We arrived in before the lunch rush, but while we were eating I could see them deal with the lunchtime rush very well. I went for the ham, cheese and pineapple toastie. My husband the ploughmans. Who knew pineapple worked so well in a toasted sandwich. Well I should have really, as I do love pineapple on a pizza. My husband thought his ploughmans was fine. Facilities were very clean and nice. Always a good sign for a business that serves food. Recommended.

Great coffee shop with homemade goodies to go with your drink. Also does lunch food. Reasonably…read morepriced sit down service. Quite a busy little coffee shop but a lovely place to meet up with a friend.

Actually now called Anderson's. Taken over by a new family team in 2007 (I think) they've done a…read moregreat job of keeping what was good about Boogaloos and adding some extra. Best change is doing the breakfast food (great eggs benedict) all day! Good with children - happy to adapt food at your request as it's all freshly made. Only down side is that it's up a small flight of stairs so not good on accessibility.

A neat find since I definitely wasn't expecting to find Swedish food in Cheltenham at all.. The…read morerestaurant is pretty cozy feeling, with space to seat ~ 20 people and decorated like a red riding hood's cottage. Checkered table cloth and books about Sweden lying around. Since I was the only one there for dinner (it was late, closer to 8:30?), the service was pretty great. I got recommendations and extra bread and all the attention I could want. The menu is pretty interesting since there's more than just Swedish meatballs and pickled fish. The food was alright (hit or miss): - Marinated beef appetizer (forgot the actual name..) but this was the best! The beef was tender and flavorful, having both a strong beefiness as well as yummy mushroom marination. The mustard seeds on top gave it a nice little bite. - Pea soup, which was a bit salty. I had a slice of brown rye bread to go with it, that helped a bit with the saltiness. Would skip this next time - Swedish meatballs, served with lingonberries, mashed potatoes and salad. Finally, the most popular Swedish foods. The meatballs were solid. Nothing mindblowing about this dish, but it was nicely done. The meatballs had a complex flavor, also being made with pepper and onions and other spices. - Crème brulee - skip this. It seemed like a poor understanding of the dish. Instead of a light and crackly sugar top, it was almost a caramel. Instead of a soft custard, it was like a dense pudding. Even lingonberries couldn't salvage the dish.

Svea is a nice addition to the restaurant scene providing food that is a bit different - Swedish is…read morenot the usual find! We always enjoyed their meatballs, which was pretty much what we ordered in the cozy nights when we needed something homemade and wholesome to eat. Definitely comfort food. Service is relaxed and prompt.

A fine traditional tea rooms. Good coffee, great with thick buttered white toast on a cold dayread more